Business Operations & Strategy Coaching, Events, and Resources

• Bain Experience | I worked for Bain for 4 years with a focus on M&A and growth strategy; I received the MBA and Consultant offer, but turned it down to pursue entrepreneurial ambitions • BizOps / Strategy Experience | Former Chief of Staff at Talkspace ($1B+ mental health tech company); I helped take the company public and grow revenue 4x

I bring a wealth of experience from my roles as COO at Saddletree Partners and Executive in Residence at Cintrifuse Capital. My journey includes founding and scaling businesses, such as Upslope, which was acquired within 45 days of incorporation, and being an operating partner at Sylva, where I achieved a 41% increase in top-line revenue for my business units. As an author and consultant via my training firm AI America, I've guided companies on AI best practices and automation. I was the first BizOps hire at Pathpoint ($100M valuation) and second BizOps hire at Newfront ($1B exit). Whether you're looking to optimize your business operations or develop strategic growth plans, I'm here to help you navigate the complexities of the business world. Let's connect and explore how I can support your journey to success!

Strategy and operations have been the spine of my entire career. As a Partner/Director level leader in the Big Four and a Principal at AWS, my job was turning strategy into something that actually runs: the operating model, the decisions, the execution rhythm that determine whether a good plan survives. I've built and scaled teams and operations across industries and geographies, and I've seen where most strategies quietly die, somewhere between the slide and the day-to-day. I can help you sharpen how you think strategically, lead operations with more authority, and position yourself for the broad, cross-functional roles where operations and strategy meet. As an ICF-ACC certified coach with this operating background, I help you grow into the leader who connects the big picture to what happens on the ground. My coaching style is practical, direct, and grounded in lived experience. I help leaders step back from day-to-day pressure, see the larger system, clarify priorities, make better decisions, and translate intent into operating rhythm. I don’t come in with generic playbooks. I work with people to understand their context, their constraints, their stakeholders, and the leadership shifts required to move the business forward. For me, good strategy is not just about better plans. It is about better judgment, better alignment, and the confidence to act.

Welcome to my profile! With over 25 years of experience in business strategy and operations, I have honed my skills in sales, productivity, maximizing profit margin, strategic talent development tiers, and planning across top companies like Apple, Sweetgreen, and Starbucks. As a US Business Operations Manager across multiple he New York metro areas, I have successfully led teams through transformative growth, cost savings initiatives, talent retention, and operational excellence. My 2 decades of experience as a single unit, big box, and multi-unit portfolio manager has equipped me with a deep understanding of strategic talent management and cross-functional collaboration. I am passionate about helping individuals and owners unlock and achieve top results. Let's connect to discuss how I can support your business strategy and operations journey!

I've spent the last 13 years working at early to late-stage startups across operations, strategy, and growth. I began my startup career at Uber in 2014, and have since launched and scaled multi-million dollar ventures across 100+ global cities. I've built and led teams in hypergrowth periods, and driven step-change improvements key metrics. I have deep experience translating ambiguous 0-to-1 challenges into scalable, revenue-generating businesses. I am excited to provide guidance and help you solve complex problems on your startup journey.

I’m a seasoned strategy and business operations leader with experience across consulting and high-growth consumer tech. I’ve grown my career extremely quickly—starting with three years in management consulting at Deloitte, followed by three years at Stitch Fix (where I was promoted three times to Director), and most recently serving as VP of Strategy & Analytics at AllTrails, where I sit on the senior leadership team. In these roles, I’ve led long-term strategy development, annual planning, OKRs, business reviews, board materials, analytics, and research. I’ve also acted as a general manager for top company priorities including international expansion, monetization, and retention. My strength lies in balancing EQ and IQ—reading the room, understanding what matters to stakeholders, and adapting accordingly, while applying deep strategy and operations expertise to solve a company’s most complex, high-stakes challenges. As a coach, I can help with interview prep (including take-home projects), career navigation, or thought partnership on live projects. I’ve coached dozens of people into roles while also building teams from scratch and managing orgs of ~20 people. Looking forward to connecting and building a tailored plan for you!

Ops leaders get handed impossible asks: do more with less, ship on time, and figure out where AI fits before your competitor does. I coach the people inside this pressure cooker. You walk away with a sharper operating rhythm, a clearer 90-day plan, and systems that keep working after our session ends. I spent 20+ years leading sales and operations across organizations doing $250M+ in revenue, then went to MIT for AI/ML and built two enterprise AI platforms from the ground up. I bring both sides: what actually ships in an ops org, and where AI belongs in the workflow. I do not hand you a framework and leave.

Business Operations and Strategy sounds like one thing. It's actually three: knowing how to think structurally, knowing how to operate inside complex organizations, and knowing how to make both visible to the people who decide your next move. I've worked across all three. At McKinsey, I was trained to break down ambiguous problems, build the business case, and communicate to senior stakeholders under pressure. At Ericsson, I rotated across business control, commercial strategy, and tactical management inside a 100,000-person global organization — which means I know what strategy looks like when it has to survive contact with reality. Now as VP of Global Business Control at a global SaaS company, I sit at the intersection of finance, operations, and strategy at the executive level — and I see every day what separates the people who get pulled into high-stakes work from the ones who don't. Whether you're trying to break into BizOps or strategy for the first time, or you're already in the role and want to move faster — what I coach is the same: how to think like a strategist, how to operate with credibility inside complex organizations, and how to position yourself so that the right opportunities find you. BizOps and strategy roles reward people who can zoom out and zoom in at the same time. I'll help you build both.

I am a seasoned strategy and operations leader, with global experience at industry leading firms in tech (Google), financial services (Capital One), consulting (BCG), and mining (Anglo American). My experience as a hiring manager for strategy, analytics, and operations roles at Google and Capital One means I know what makes a great resume that lands you the interview, and how to prepare to ultimately land the job! I have hired directly for strategy and operations roles on my team, as well as parts of panels for other teams - interviewing candidates with a wide range of experiences. Additionally, I have been directly responsible for performance management of full-time employees and so have insight into what makes candidates successful in the job. I love navigating complex business challenges, and crafting and operationalizing strategy. I am also passionate about building teams to help them thrive. Excited to support your journey to be a part of one of those teams and to thrive! Let's connect!

Most executives are closer to their next breakthrough than they think. The gap is rarely strategy. It's execution, alignment, and the leadership communication holding the whole thing together. I've spent 25 years working at the intersection of business strategy and leadership development, advising executives at LinkedIn (Microsoft), Google, Databricks, Gilead, and others. That work has driven real results: 75M+ in transformation benefits, 166M+ in new business from international growth strategies, and B2B sales cycles shortened from years to months. I bring both the strategic altitude and the operational groundwork to move the needle on what actually matters. A core part of my approach is the PrinciplesYou assessment, developed by Ray Dalio's organization. As one of a select group of certified facilitators, I use it to build the self-awareness and strategic alignment that makes leadership development stick, not just in theory, but in how leaders show up and decide every day. I'm also an award-winning business coach (US SBA THRIVE program) and author of multiple leadership books. If you want a thought partner who oscillates between vision and execution and knows what it costs when they're misaligned, this is the right coaching.