Business Operations & Strategy

Welcome to my profile! I am passionate about the intersection of business and technology. I have an MBA from The University of Chicago Booth School of Business and hold a BS in Business Administration from UNC Kenan-Flagler. I have supported Admissions Committee interviews and TA'd Negotiations classes at Chicago Booth. From a professional perspective, I am currently Head of Operations at AirGarage, a Series B startup, after spending my first 1.5 years at the company as a GM, owning an 8-figure P&L. Prior to this, I led strategic pilot projects at Scale AI in the Generative AI space. Prior to this, I worked at Instacart for over 5 years where I helped scale Operations from Series D all the way through IPO. My experience began when I learned to solve for cold starts by launching markets across the US and Canada. Eventually this turned into a Senior Manager role where I led strategy and operations for our Canadian markets. Prior to Instacart, I have experience as a IBM Digital Strategy Consultant supporting retail clients. Over the years, I have successfully coached several individuals, helping them navigate the complexities of business strategy and operations. Whether you're looking to break into top companies, advance your career, or considering a top MBA program, I'm here to provide tailored guidance. Feel free to reach out to start your journey towards success!

I tripled my salary in 5 years and negotiated a fully remote status in Hawaii when my company pushed RTO. Now I coach job seekers to do the same: sharper positioning, stronger interviews (including case), and higher offers. I work in strategy & ops at Visa on executive-facing, high-impact initiatives. I’ve held roles in corporate strategy and revenue operations at Visa and Lucid Software. I’ve coached clients into opportunities across strategy, marketing, investment banking, tech sales, tourism, and even medical school admissions. Previous clients have landed offers from Amazon, Goldman Sachs, Visa, and the Department of Defense. If you’re ready to make a move, I’d love to help you chart the most direct path to it.

I've helped candidates land 25+ offers across tech and consulting — and before that, I was the one sitting in the hot seat figuring out how to actually break in. On the industry side, I've worked as a Program Management intern at Microsoft (federal contracts team) and as a Consulting Analyst at Stout on the IP and data team, and I'm about to start as a Business Analyst at Capital One. That mix means I've seen hiring up close at a big tech company, a boutique consulting firm, and a large corporate analyst program — three very different processes, three very different "what actually gets you hired" playbooks. On Campus at the University of Illinois I had served as a Project Director at the Illinois Consulting Group, where I've been staffed on projects spanning every major industry, and I've spent the last few years mentoring dozens of students trying to break into tech and consulting. I've also served as a Project Director with Product Space, coaching candidates specifically on product management career paths — so whether you're gunning for a case interview or a PM behavioral round, I've been in the room for both. Put it all together and here's what I can actually do for you: build a resume that gets you the interview (not just a "thanks for applying"), network with purpose instead of cold-emailing into the void, nail the case interview efficiently without just memorizing frameworks, and crush your behavioral rounds by turning your actual experiences into a story that lands. I've done this for myself and for dozens of other candidates. Happy to do it for you too.

I am a seasoned strategy and operations leader, with global experience at industry leading firms in tech (Google), financial services (Capital One), consulting (BCG), and mining (Anglo American). My experience as a hiring manager for strategy, analytics, and operations roles at Google and Capital One means I know what makes a great resume that lands you the interview, and how to prepare to ultimately land the job! I have hired directly for strategy and operations roles on my team, as well as parts of panels for other teams - interviewing candidates with a wide range of experiences. Additionally, I have been directly responsible for performance management of full-time employees and so have insight into what makes candidates successful in the job. I love navigating complex business challenges, and crafting and operationalizing strategy. I am also passionate about building teams to help them thrive. Excited to support your journey to be a part of one of those teams and to thrive! Let's connect!

Welcome to my profile! With a Bachelor of Science in Finance & Global Business from Rutgers Business School and professional experience at top-tier companies like Amazon, The Walt Disney Company and Lockheed Martin, I bring a wealth of knowledge in strategic finance and business operations. I have successfully coached individuals, helping them navigate complex business landscapes and achieve their career goals. My expertise lies in content strategy, acquisition, and financial analysis, making me well-equipped to guide you through your business strategy and operations challenges. Let's connect and take your career to the next level!

As a qualified career coach specializing in consulting and strategy roles, my expertise comes from extensive industry experience and a passion for empowering students. With a background in top-tier consulting firms and tech, I've interviewed hundreds of candidates, giving me invaluable insights into what companies seek. I offer personalized coaching and interview preparation to help candidates stand out and excel in their career pursuits. Let's work together to achieve your goals and secure that dream role in consulting or strategy.

With a successful track record in scaling businesses and enhancing operational processes, I have acquired a depth of knowledge in strategic planning, project execution, and team leadership. As a Director of Growth Operations for a tech startup, I implemented growth strategies that doubled revenue year over year and led to a significant increase in both B2B clients and B2C users. My experience extends beyond strategic planning to the meticulous execution of operational initiatives, from a comprehensive overhaul of system architectures to seamless 3rd-party integrations. This holistic approach has led to substantial improvements in efficiency and profitability, driving exponential growth for the companies I've worked with. In my coaching sessions, I offer the opportunity to leverage my insights and experiences to advance your business strategy and operations prowess. Whether you're looking to refine your business strategy, improve your operational processes, or simply understand the intersection between the two, I'm here to guide and empower you toward your business goals.

I've spent more than 20 years helping organizations solve complex business challenges, improve performance, and turn strategy into measurable results. My experience spans senior executive leadership at Cox Automotive and management consulting with Accenture, Deloitte, and Booz Allen Hamilton, working across business strategy, operational excellence, organizational transformation, sales effectiveness, customer experience, and technology-enabled change. Across these roles, I've led organizations of up to 85 people and delivered more than $14 million in measurable business outcomes through customer experience and technology transformation. I've led strategy and capabilities supporting 2,100 sales professionals across 22 product lines, helped integrate four sales organizations and their operations teams, and supported organizational change affecting more than 28,000 employees during a $4.5 billion acquisition. My consulting work has included leading transformation initiatives across 20+ global locations, supporting a $100 million technology and customer innovation program, and developing an evaluation approach for a $300 million human capital initiative. AI-enabled value creation is a particular area of focus in my work today. I've developed and executed enterprise AI strategies, including initiatives that reduced implementation time by 15%, and helped leaders identify high-value applications, evaluate business cases, redesign workflows, and navigate the organizational changes required to realize results. My approach starts with the business problem, not the technology, and considers how strategy, people, processes, operating models, and technology must work together to create sustainable value. I also bring extensive experience coaching and developing leaders. I've mentored more than 16 professionals who advanced into more senior roles and helped leaders strengthen their strategic thinking, executive influence, and ability to lead complex transformation programs. Whether you're developing a business strategy, tackling an operational challenge, evaluating AI opportunities, or navigating a major organizational change, I can help you clarify the problem, pressure-test your options, build a practical plan, and communicate recommendations that gain leadership support. The goal is to help you make sound strategic decisions and turn them into business results.

Passionate coach with multi-year experience in strategy, operations, team building and leadership. Currently leading Business Operations at $1bn+ Series C startup.

Chris is a former McKinsey consultant, Stanford PhD, and current Strategy & Operations leader at Scale AI, where he manages one of the company’s largest GenAI client relationships. He has built and scaled operations across early-stage startups and high-growth tech companies, driving impact through structured problem solving, data-driven decision-making, and operational excellence. At Google X’s carbon capture moonshot, he worked directly with the CEO, CCO, and CTO to lead engineering execution, shape investor strategy, and close over $50M in commercial deals. Chris also brings a deep passion for coaching. He has mentored hundreds of individuals — particularly those from STEM and technical backgrounds — into top firms like McKinsey, Amazon, and Goldman Sachs, helping them translate their skills into high-impact business roles. He specializes in guiding ambitious operators, founders, and early-career professionals to think more strategically, lead more confidently, and scale their impact with clarity and speed.