Business Operations & Strategy Coaching

Hello and welcome to my profile! With extensive experience at McKinsey & Company, where I served as an Engagement Manager and led cross-functional teams in solving complex business challenges, I am well-equipped to guide you in business strategy and operations. My role at McKinsey honed my skills in client development, coaching, and translating strategy into actionable results. Currently, as the Head of Growth & Strategy at ServiceNow, I continue to drive impactful business transformations. I have successfully coached five individuals, helping them navigate their career paths and achieve their professional goals. Let's connect and explore how I can support your journey to success!

Welcome to my profile! I am passionate about the intersection of business and technology. I have an MBA from The University of Chicago Booth School of Business and hold a BS in Business Administration from UNC Kenan-Flagler. I have supported Admissions Committee interviews and TA'd Negotiations classes at Chicago Booth. From a professional perspective, I am currently a GM at AirGarage, a Series B startup, where I manage an 8-figure P&L. Prior to this, I led strategic pilot projects at Scale AI in the Generative AI space. Prior to this, I worked at Instacart for over 5 years where I helped scale Operations from Series E all the way through IPO. My experience began when I learned to solve for cold starts by launching markets across the US and Canada. Eventually this turned into a Senior Manager role where I led strategy and operations for our Canadian markets. Prior to Instacart, I have experience as a IBM Digital Strategy Consultant supporting retail clients. Over the years, I have successfully coached several individuals, helping them navigate the complexities of business strategy and operations. Whether you're looking to break into top companies, advance your career, or considering a top MBA program, I'm here to provide tailored guidance. Feel free to reach out to start your journey towards success!

I graduated Harvard Business School in 2018 and one of the favorite parts of school was serving as an admissions representative and helping prospective students navigate the admissions process. I am passionate and excited to help clients pursue their business degree in the way and place that best fits their needs. Before business school I worked as a marketing engineer at Texas Instruments (yes, the calculator company) in a role that was a liaison between our sellers in the field and engineers at corporate. It was a great job but I knew I wanted to learn more about business through an MBA. I quickly realized telling my story and background was tricky for a business setting because of how “non traditional” it was. Thus began my hate-affair with the phrase “non traditional”. I believe anyone and everyone regardless of your background has something to contribute to and can benefit from a business education. Thinking through what that could look like for clients and sharing what I’ve learned from my research and experience is why I coach in my spare time. After graduating HBS, I received a full time off from my internship in strategy and operations at Google and now work in the office of the CTO at Verily. During my time at Google, I helped Google Cloud scale with the growing industry and also worked part time in our internal incubator, Area120, on an AI integrated home fitness platform startup and now do chief of staff/strat ops functions for Verily's tech org. Outside of work, I enjoy spending time with my husband and dogs, scuba diving, teaching fitness classes, and watching college football.

I have spent my career driving business operations and strategy across complex, global organizations—leading supply chains, service businesses, and acquisitions with measurable results. Having lived and worked in Africa, the US, and Europe, I bring a cross-cultural perspective that allows me to navigate diverse markets, unite international teams, and deliver sustainable growth. With resilience, strategic vision, and hands-on leadership, I guide professionals and organizations to streamline operations, unlock efficiencies, and achieve ambitious business goals.

My university is a non-target school for top consulting firms with around a ~67.6% admission rate and an unranked business school by USNews. The total student population of CSUF's business college is around 9,000+, and I was successful in differentiating myself and getting my profile in front of interviewers at most of the Big4 Consulting Groups (Deloitte Consulting, EY-Parthenon, Strategy&) and the three MBB frms (McKinsey, Bain, BCG). For many of these firms, I was the FIRST to interview from my undergraduate program in my school's history and the first to receive job offers.

With a successful track record in scaling businesses and enhancing operational processes, I have acquired a depth of knowledge in strategic planning, project execution, and team leadership. As a Director of Growth Operations for a tech startup, I implemented growth strategies that doubled revenue year over year and led to a significant increase in both B2B clients and B2C users. My experience extends beyond strategic planning to the meticulous execution of operational initiatives, from a comprehensive overhaul of system architectures to seamless 3rd-party integrations. This holistic approach has led to substantial improvements in efficiency and profitability, driving exponential growth for the companies I've worked with. In my coaching sessions, I offer the opportunity to leverage my insights and experiences to advance your business strategy and operations prowess. Whether you're looking to refine your business strategy, improve your operational processes, or simply understand the intersection between the two, I'm here to guide and empower you toward your business goals.

Looking to break into competitive strategy and operations roles or land top-tier internships? I’ve been there—and I can help you get there too. With experience leading strategic growth initiatives at high-growth startups and companies like Cramify, The Brand Guild, and Leland, conducting market expansion strategies, and managing multi-functional teams that drove a 400% increase in product reach, I know what it takes to stand out. I’ve interviewed at top firms and guided 62+ individuals to secure competitive roles in strategy and operations. I specialize in: Resume & Cover Letter Optimization for Strategy & Ops Roles Interview Prep for Strategy Case Studies & Operational Assessments Data-Driven Problem-Solving & Growth Strategy Frameworks Networking Strategies That Open Doors If you’re ready to turn interviews into offers and gain the skills that top employers are looking for, let’s connect and build your path to success!

I’m a seasoned strategy and business operations leader with experience across consulting and high-growth consumer tech. I’ve grown my career extremely quickly—starting with three years in management consulting at Deloitte, followed by three years at Stitch Fix (where I was promoted three times to Director), and most recently serving as VP of Strategy & Analytics at AllTrails, where I sit on the senior leadership team. In these roles, I’ve led long-term strategy development, annual planning, OKRs, business reviews, board materials, analytics, and research. I’ve also acted as a general manager for top company priorities including international expansion, monetization, and retention. My strength lies in balancing EQ and IQ—reading the room, understanding what matters to stakeholders, and adapting accordingly, while applying deep strategy and operations expertise to solve a company’s most complex, high-stakes challenges. As a coach, I can help with interview prep (including take-home projects), career navigation, or thought partnership on live projects. I’ve coached dozens of people into roles while also building teams from scratch and managing orgs of ~20 people. Looking forward to connecting and building a tailored plan for you!

Cole has built a wealth of Strategy & Business Operations expertise at leading TMT companies including The Walt Disney Company and A24, developing long-range strategic plans and driving implementation work towards tangible business impacts. Prior, Cole was a Strategy Consultant in Accenture's CEO & Enterprise Strategy group where he focused on Growth, Op Model, and M&A work across a variety of F500 clients largely in the TMT (Telecommunications, Media, & Technology) space. From pivoting into Consulting from an Engineering background to making the leap into high visibility and high impact Strategy & Operations roles, Cole's experience and expertise can help guide you towards your dream job, help you navigate complex business situations, and everything in between. Cole is a current MBA candidate at Harvard Business School and holds a BS in Operations Research & Information Engineering from Cornell University.

I spent 1.5 years at LinkedIn as part of their strategy and analytics rotational program. I spent 12 months in BizOps and 6 months in Sales Ops. I've done dozens of resume reviews, networking strategy sessions, mock interviews, etc. Excited to help you become a competitive applicant!