Business Operations & Strategy Coaching, Events, and Resources

At Waterfield Technologies, I inherited an organization with no strategic plan, disconnected systems, and a leadership team that had never been given a framework for thinking across functions. Over 18 months, the documented impact included over $1M in cost avoidance, $216K in unnecessary spending prevented in the first six months, a 40% revenue increase through a business intelligence strategy I designed and implemented, and an M&A integration that ran six months faster than projected. That work was built on a Lean Six Sigma Black Belt from Villanova and an Enterprise Design Thinking Practitioner certification from IBM — both applied inside real organizations under real pressure, not in a classroom. I have been the person responsible for transformation when the playbook did not apply, and the org did not want to move. That experience changes the quality of the conversation — not because I tell clients what to do, but because I know the right questions to ask when the situation is complicated, and the pressure is real.

I've spent the last 13 years working at early to late-stage startups across operations, strategy, and growth. I began my startup career at Uber in 2014, and have since launched and scaled multi-million dollar ventures across 100+ global cities. I've built and led teams in hypergrowth periods, and driven step-change improvements key metrics. I have deep experience translating ambiguous 0-to-1 challenges into scalable, revenue-generating businesses. I am excited to provide guidance and help you solve complex problems on your startup journey.

Welcome to my profile! With over a decade of experience in business strategy and operations, I have a proven track record of driving transformational change and operational excellence. As the former Director of Global Operations Transformation and Compliance at Elastic, I led initiatives that delivered $1.5 million in savings and improved operational efficiency by 75%. My experience spans across leading complex M&A integrations at Intel and strategic planning as Chief of Staff at Elastic. I am passionate about helping clients streamline their operations and achieve strategic goals. Let's connect to discuss how I can help you optimize your business strategy and operations for success!

Strategy and operations have been the spine of my entire career. As a Partner/Director level leader in the Big Four and a Principal at AWS, my job was turning strategy into something that actually runs: the operating model, the decisions, the execution rhythm that determine whether a good plan survives. I've built and scaled teams and operations across industries and geographies, and I've seen where most strategies quietly die, somewhere between the slide and the day-to-day. I can help you sharpen how you think strategically, lead operations with more authority, and position yourself for the broad, cross-functional roles where operations and strategy meet. As an ICF-ACC certified coach with this operating background, I help you grow into the leader who connects the big picture to what happens on the ground. My coaching style is practical, direct, and grounded in lived experience. I help leaders step back from day-to-day pressure, see the larger system, clarify priorities, make better decisions, and translate intent into operating rhythm. I don’t come in with generic playbooks. I work with people to understand their context, their constraints, their stakeholders, and the leadership shifts required to move the business forward. For me, good strategy is not just about better plans. It is about better judgment, better alignment, and the confidence to act.

Hello and welcome to my profile! With a robust background in business strategy and operations, I bring a wealth of experience from my roles at AWS, where I lead strategy and operations for EMEA Demand Generation and Inside Sales, managing $3.9B in revenue. My experience in streamlining processes and optimizing cross-functional initiatives has consistently driven significant improvements in sales productivity and revenue attainment. As a coach, I've successfully guided individuals in their approach to Amazon interviews and the Amazon way of working. Whether you're looking to apply Amazon principles and ways of working to your business strategy or to join the Amazon workforce, I'm here to provide tailored guidance and support. Let's connect and explore how I can help you succeed!

With degrees from the University of Oxford and Columbia University, I bring a strong academic foundation in business strategy, innovation, and sustainability. As the Head of Programming at the United Nations Global Compact, I work with over 1,000 U.S. companies - including many Fortune 500 firms - helping them advance their sustainability strategies and navigate complex business challenges. This combination of academic expertise and real-world leadership equips me to guide aspiring business professionals with insight and impact. Whether you're applying to a master’s program or aiming to elevate your business profile, I’ll help you craft a clear, compelling story that reflects your goals and strengths.

• Bain Experience | I worked for Bain for 4 years with a focus on M&A and growth strategy; I received the MBA and Consultant offer, but turned it down to pursue entrepreneurial ambitions • BizOps / Strategy Experience | Former Chief of Staff at Talkspace ($1B+ mental health tech company); I helped take the company public and grow revenue 4x

I spent 1.5 years at LinkedIn as part of their strategy and analytics rotational program. I spent 12 months in BizOps and 6 months in Sales Ops. I've done dozens of resume reviews, networking strategy sessions, mock interviews, etc. Excited to help you become a competitive applicant!

MBA from Chicago Booth. I've spent my career at the intersection of strategy and operations — leading GTM strategy at Yext, driving Rokt's $325M Series E to a ~$2B valuation, and running cross-functional strategy and ops as Chief of Staff at Flex. Currently heading up GTM Operations at TLDR Media, where I own revenue operations, pricing strategy, and commercial systems end-to-end. I've sat on the Chicago Booth Admissions Committee, so I understand what top programs are screening for — and how to position yourself credibly. If you're navigating an MBA application, a pivot into strategy or ops, or trying to sharpen how you think about business problems, I can help you think it through clearly and practically.

Most executives are closer to their next breakthrough than they think. The gap is rarely strategy. It's execution, alignment, and the leadership communication holding the whole thing together. I've spent 25 years working at the intersection of business strategy and leadership development, advising executives at LinkedIn (Microsoft), Google, Databricks, Gilead, and others. That work has driven real results: 75M+ in transformation benefits, 166M+ in new business from international growth strategies, and B2B sales cycles shortened from years to months. I bring both the strategic altitude and the operational groundwork to move the needle on what actually matters. A core part of my approach is the PrinciplesYou assessment, developed by Ray Dalio's organization. As one of a select group of certified facilitators, I use it to build the self-awareness and strategic alignment that makes leadership development stick, not just in theory, but in how leaders show up and decide every day. I'm also an award-winning business coach (US SBA THRIVE program) and author of multiple leadership books. If you want a thought partner who oscillates between vision and execution and knows what it costs when they're misaligned, this is the right coaching.