Schedule a call with a Leland team member who can help you explore your options.
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This package is built for candidates pursuing roles in Business Operations who want focused, high-impact support across the recruiting process. Whether you’re pivoting into BizOps for the first time or aiming for a more strategic role, this package is designed to meet you where you are and help you stand out. Available in 5- or 10-hour formats, you’ll partner with an expert coach to tackle the areas that matter most—from resume updates and interview prep to personal branding and offer negotiation. Each session is tailored to help you move forward with confidence and clarity. Common coaching activities include, but are not limited to: - Resume & LinkedIn Review: Position your experience in a way that resonates with BizOps hiring managers. - Storytelling & Narrative Development: Highlight your cross-functional impact and strategic thinking. - Recruiting Strategy: Identify high-potential roles and companies that align with your background and goals. - Interview Preparation: Practice behavioral and case-style BizOps interviews, with targeted feedback. - Networking & Outreach Strategy: Build a clear, effective plan for connecting with BizOps professionals. - Company-Specific Prep: Research and prepare for key interviews with deep dives into role expectations. - Offer Negotiation: Strategically approach conversations around compensation and job scope.
Tailored resume and LinkedIn optimization for BizOps roles
Help crafting a compelling, strategic candidate narrative
Company and role targeting aligned with your skill set and interests
Preparation for business operations specific interview formats
Support for networking, follow-ups, and offer negotiation
Coaching delivered via live sessions and .
Additional expectations or terms of engagement may be provided by coaches (e.g. expected response times, etc.).
Services included:
Interview Prep
LinkedIn Review
Cover Letters
Resume Review
Networking Strategy
Negotiation Skills
Schedule a call with a Leland team member who can help you explore your options.
Schedule a call
Elevate your impact and accelerate your growth in BizOps roles
Starting at $2,45010h+ of coaching
Crush the interview through mock interviews, personalized feedback, and more.
Starting at $1,2605h+ of coaching
Build a strategic, impact-focused resume for top BizOps roles
Starting at $5102h+ of coaching
Get help with Interview Prep, Operations Management, and .
Serena also coaches for Leadership Coaching, Executive Coaching, and Career Coaching. View all.
Joined June 2025
5.0
Strategic Operations Leader in Tech, Retail & Consumer | Ex-Amazon
I've spent nearly two decades as a strategic operations leader at large companies, like Amazon and Accenture, and high-growth startups. Throughout my career, I've leveraged my diverse cross-functional expertise in operations, vendor management, supply chain, and customer service to deliver meaningful business impact, customer experience, and operational excellence. I've also refined my leadership capabilities and progressed from individual contributor to team member to executive leader. Whether you're stepping into a new role, tackling a business problem, or ready to lead with greater confidence and impact, I offer real-world insights and proven strategies to support your development. I’ve successfully coached Strategy and Operations leaders at all levels to navigate complexity, build high-operforming teams, deliver business results, and achieve their career goals.
5h+ of coaching