AI Services

I have led AI and product strategy at OpenAI, Spotify, and Coinbase, helping companies translate complex technology into real business results. My experience spans applied AI systems like GPT, LLMs (large language models), recommendation engines, personalization models, and generative tools for marketing and operations. I help founders and executives identify where AI creates leverage, design pilot projects that deliver measurable value, and scale those wins across their organization. My coaching combines technical insight with business strategy so you can avoid hype, move fast, and focus on ROI. Whether you are building your first AI feature or rethinking your business model, I will guide you through a clear, practical approach that drives real outcomes. A few examples of client projects and results from my coaching include: 1. Partnered with a founder to identify high-ROI automation opportunities using GPT-4 and Zapier, reducing manual workflow hours by 40%. 2. Guided an executive team on integrating AI-driven analytics dashboards into their customer success process, improving churn prediction accuracy. 3. Helped a marketing leader deploy a custom fine-tuned model for campaign insights, saving their team 20+ hours a week in reporting.

Hey! I’m Michael, a Forbes 30 Under 30 founder and operator with experience building and scaling businesses at meaningful scale. I’m the Co-Founder and CEO of Famous Media Group, which includes AsianFeed, a digital media brand reaching over 25 million people monthly, as well as multiple consumer brands. My work has included partnerships with organizations like Netflix, Disney, the White House, and the U.S. State Department, and has been recognized by Forbes 30 Under 30 and Fast Company’s World Changing Ideas. As the business scaled, I had to transform my own organization to become AI-forward in order to stay competitive. That meant moving beyond experimentation and into real adoption. I’ve led the process of defining AI strategy tied to business outcomes, redesigning workflows, introducing AI tools across teams, and driving internal adoption in a way that actually improved speed, efficiency, and decision-making. The focus has always been practical impact, not hype or abstract innovation. I work with founders, operators, and business leaders who know AI is no longer optional but are unsure how to approach it strategically. Some are trying to identify where AI can create real leverage. Others are struggling with adoption, change management, or translating tools into measurable results. My approach is execution-driven and grounded in lived experience, focusing on how to integrate AI into existing operations in a way that sticks. If you’re looking to build a clear AI strategy and drive real adoption across your organization, I’d love to help you think through what makes sense for your business and how to move forward with confidence.

I'm an AI Engineer at PwC's AI Managed Services practice, building production AI systems on AWS (Lambda, Bedrock Agents, Agent Core Runtime) for Fortune 500 clients, including SDLC automation, Jira integration, and autonomous incident response on Datadog. I also run my own consultancy at douglasai.co, where I've shipped AI systems for marketing and recruiting agencies, including Speed-to-Lead, lead enrichment, AI content generation, and call-transcription-to-CRM pipelines. My strength is taking the vague "we should be doing something with AI" goal and turning it into a clear roadmap of what to build first, what to skip, and what will actually generate ROI in the next 60 to 90 days.

I like working with people to solve complex challenges. For many organizations, that means making AI practical, efficient, and aligned with real business goals. I earned my Bachelor of Science from Stanford University in Science, Technology, and Society, focusing on Innovation and Organization, which shaped how I see AI as both a cultural and organizational challenge. At Fabletics, I learned the business inside and out before becoming AI Program Director, where I now lead company-wide adoption efforts. Previously at Yardzen, I led sales and customer strategy as the company scaled and launched its premium service, one of its most comprehensive offerings still active today. I’m driven by curiosity, collaboration, and the challenge of turning ideas into systems that move organizations forward.

With over 30 years of experience in the data industry—13 of those focused on data science—I’ve had an incredible journey through roles like Data Scientist, Senior Data Scientist, Head of Data Science, and now Chief AI and Data Officer. Along the way, I’ve overseen major data initiatives, built high-performing teams, and developed a deep understanding of what it takes to succeed in this field. For the past 15 years, I’ve been passionate about coaching in data science and artificial intelligence. I’ve helped professionals land their first internships, secure their dream jobs, and grow into leadership roles. I’ve reviewed thousands of resumes, interviewed hundreds of candidates, and learned exactly what stands out in a competitive market. What I truly enjoy is helping data scientists and managers take that next big step in their careers. Whether you’re just starting out or looking to climb higher, I’m here to guide you, share practical advice, and help you unlock your potential in the ever-evolving world of data science. Let's connect and see how I can help you!

I have worked with large blue-chip enterprises like KPMG and CIBC for four years doing AI strategy consulting. I've also worked with several startups to create agents and AI tools. I also have a YouTube channel where I post tutorials on AI.

Over the last few years, I've been helping individuals generate value with AI. If you have questions around how to get started and drive business value, I can help!

I don't just advise on AI – I build it. I've designed and deployed production AI agents and GPT-based systems for B2B lead qualification, sales automation, knowledge management, and executive decision support. My AI Sales Agent platform is live at aiagents.herobusinesscoaching.com. I help business leaders and organizations cut through the hype and find where AI actually moves the needle – identifying high-impact use cases, building adoption roadmaps, scoping technical requirements, and coordinating delivery across engineering and data teams. I translate between what AI can do and what your business actually needs, in language your team and your stakeholders can act on. I've applied AI strategy across pharma, life sciences, CPG, media, financial services, and professional services – working with Fortune 500 companies including AT&T, IBM, Merck, Pfizer, AstraZeneca, American Express, and 100+ others over a 20+ year consulting career.

AI transformation is where I spend much of my time today. As a former digital leader at AWS, I've guided more than 100 clients through technology and AI-driven change, and I've seen the pattern up close: the strategy decks are rarely the problem. Adoption, leadership alignment, and people are. I can help you build an AI strategy that survives contact with reality, lead your organization or team through change without triggering the resistance that sinks most efforts, and grow into the kind of leader who is trusted to drive transformation rather than just talk about it. I bring real enterprise transformation experience, and as an ICF-ACC certified coach, the ability to work on both the strategy and the leadership it takes to land it.

I'm a corporate AI trainer and strategic advisor who helps organizations integrate AI systematically and safely. I provide executive alignment strategy, hands on organization-wide training, and practical team implementation that ensures AI adoption drives results. My background spans 6+ years in AI-focused companies, including co-founding a Y Combinator-backed startup and leading teams at public companies. This combination of startup agility and enterprise experience means I understand both the technology possibilities and the organizational realities of successful AI rollouts. With 1,250+ hours of hands-on AI experience, from advanced prompting to agentic workflows, to evaluation systems, I specialize in translating generative AI capabilities into clear, actionable strategy for leaders and team members at any technical level. Additionally, I teach core skills: effective prompting, how to build custom AI assistants and workflows, and fluency with major LLM apps like ChatGPT, Gemini, and Claude so that you have the hands on knowledge to lead from the top and understand what your teams are building. My clients build sustainable capabilities that drive measurable productivity gains and ROI while maintaining safety and quality standards.

My goal is to leave you with the knowledge and frameworks to make confident AI decisions that move your business or career forward.