Schedule a call with a Leland team member who can help you explore your options.
Schedule a call
This package is built to help you create a sharp, metrics-driven resume that speaks directly to hiring managers in Business Operations. Whether you're coming from consulting, finance, or another field, our coaches will help you translate your experience into a compelling story that highlights your analytical thinking, cross-functional impact, and problem-solving skills. Some of the coaching activities included in this package include but are not limited to: - Resume refinement – Get tailored feedback to ensure your resume is clear, data-backed, and aligned with BizOps expectations. - Translating your experience – Learn how to frame past roles to emphasize operational efficiency, strategic thinking, and results. - BizOps-specific guidance – Understand what top companies look for in BizOps candidates and position yourself accordingly. - Role targeting – Customize your resume for different types of BizOps roles—startups vs. enterprises, strategic vs. executional focus, and more. In summary, this package offers expert support to craft a resume that demonstrates your ability to drive business outcomes, collaborate cross-functionally, and thrive in high-impact operations roles.
A high-impact resume tailored to Business Operations roles that emphasizes results and strategy
Clear articulation of your experience, analytical strengths, and problem-solving ability
Custom tips to align your resume with specific BizOps roles and company types
Thoughtful positioning to stand out whether you're coming from consulting, finance, or another field
Coaching delivered via live sessions and .
Additional expectations or terms of engagement may be provided by coaches (e.g. expected response times, etc.).
Services included:
Resume Review
Schedule a call with a Leland team member who can help you explore your options.
Schedule a call
Elevate your impact and accelerate your growth in BizOps roles
Starting at $2,45010h+ of coaching
Targeted coaching to help you break into Business Operations roles
Starting at $1,2605h+ of coaching
Crush the interview through mock interviews, personalized feedback, and more.
Starting at $1,2605h+ of coaching
Get help with Interview Prep, Operations Management, and .
Serena also coaches for Leadership Coaching, Executive Coaching, and Career Coaching. View all.
Joined June 2025
5.0
Strategic Operations Leader in Tech, Retail & Consumer | Ex-Amazon
I've spent nearly two decades as a strategic operations leader at large companies, like Amazon and Accenture, and high-growth startups. Throughout my career, I've leveraged my diverse cross-functional expertise in operations, vendor management, supply chain, and customer service to deliver meaningful business impact, customer experience, and operational excellence. I've also refined my leadership capabilities and progressed from individual contributor to team member to executive leader. Whether you're stepping into a new role, tackling a business problem, or ready to lead with greater confidence and impact, I offer real-world insights and proven strategies to support your development. I’ve successfully coached Strategy and Operations leaders at all levels to navigate complexity, build high-operforming teams, deliver business results, and achieve their career goals.
2h+ of coaching