Advance Your BizOps Career

Advance Your BizOps Career

5.0

Offered by Serena C.

5.0

()

Strategic Operations Leader in Tech, Retail & Consumer | Ex-Amazon

The Wharton School (UPenn) Logo

Studied at The Wharton School (UPenn)

Serena Cheng Coaching Logo

Works at Serena Cheng Coaching

Package Description:

This package is built for professionals looking to level up their careers in Business Operations. Whether you’re early in your journey or aiming to move into a leadership role, the coaching will focus on your unique goals—ranging from sharpening strategic thinking to improving cross-functional collaboration and scaling operational impact. Through personalized guidance, you'll gain the tools and confidence to drive results and make a meaningful difference at your organization. Some of the common coaching activities included in this package are, but are not limited to: - Learn frameworks and approaches to tackle high-impact business problems and make data-informed decisions. - Develop the skills to work seamlessly across teams and become a trusted partner to stakeholders. - Get support in identifying bottlenecks, improving processes, and scaling systems for sustainable growth. - Whether it’s a promotion or pivot, receive guidance on crafting your narrative and showcasing your value. - Build confidence in leading meetings, presenting insights, and advocating for your ideas at the highest levels.


What you'll get from this package

Gain strategic clarity by learning how to break down complex problems and drive business outcomes

Boost cross-functional impact by building trust, influencing stakeholders, and communicating effectively across teams

Position yourself for growth by identifying career goals, building a compelling narrative, and preparing for advancement opportunities

Improve operational excellence by streamlining workflows and scaling processes that drive long-term success

Lead with confidence by strengthening your executive presence and stepping into high-visibility opportunities


Additional details

Coaching delivered via live sessions and .

Refund Policy

Additional expectations or terms of engagement may be provided by coaches (e.g. expected response times, etc.).

Services included:

Interview Prep

Market Research

Operations Management

LinkedIn Review

Competitive Analysis

Business Strategy Development

Cover Letters

Process Improvement

Resume Review

Networking Strategy

Project Management

Financial Analysis

Negotiation Skills


Serena C.

Offered by Serena C.

Joined June 2025

5.0

Strategic Operations Leader in Tech, Retail & Consumer | Ex-Amazon

I've spent nearly two decades as a strategic operations leader at large companies, like Amazon and Accenture, and high-growth startups. Throughout my career, I've leveraged my diverse cross-functional expertise in operations, vendor management, supply chain, and customer service to deliver meaningful business impact, customer experience, and operational excellence. I've also refined my leadership capabilities and progressed from individual contributor to team member to executive leader. Whether you're stepping into a new role, tackling a business problem, or ready to lead with greater confidence and impact, I offer real-world insights and proven strategies to support your development. I’ve successfully coached Strategy and Operations leaders at all levels to navigate complexity, build high-operforming teams, deliver business results, and achieve their career goals.

Coaches professionally

Experience level: Executive

30+ people coached for Business Operations & Strategy

Starting at $650

10h+ of coaching

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