Schedule a call with a Leland team member who can help you explore your options.
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This package is built for professionals looking to level up their careers in Business Operations. Whether you’re early in your journey or aiming to move into a leadership role, the coaching will focus on your unique goals—ranging from sharpening strategic thinking to improving cross-functional collaboration and scaling operational impact. Through personalized guidance, you'll gain the tools and confidence to drive results and make a meaningful difference at your organization. Some of the common coaching activities included in this package are, but are not limited to: - Learn frameworks and approaches to tackle high-impact business problems and make data-informed decisions. - Develop the skills to work seamlessly across teams and become a trusted partner to stakeholders. - Get support in identifying bottlenecks, improving processes, and scaling systems for sustainable growth. - Whether it’s a promotion or pivot, receive guidance on crafting your narrative and showcasing your value. - Build confidence in leading meetings, presenting insights, and advocating for your ideas at the highest levels.
Gain strategic clarity by learning how to break down complex problems and drive business outcomes
Boost cross-functional impact by building trust, influencing stakeholders, and communicating effectively across teams
Position yourself for growth by identifying career goals, building a compelling narrative, and preparing for advancement opportunities
Improve operational excellence by streamlining workflows and scaling processes that drive long-term success
Lead with confidence by strengthening your executive presence and stepping into high-visibility opportunities
Coaching delivered via live sessions and .
Additional expectations or terms of engagement may be provided by coaches (e.g. expected response times, etc.).
Services included:
Interview Prep
Market Research
Operations Management
LinkedIn Review
Competitive Analysis
Business Strategy Development
Cover Letters
Process Improvement
Resume Review
Networking Strategy
Project Management
Financial Analysis
Negotiation Skills
Schedule a call with a Leland team member who can help you explore your options.
Schedule a call
Targeted coaching to help you break into Business Operations roles
Starting at $1,2605h+ of coaching
Crush the interview through mock interviews, personalized feedback, and more.
Starting at $1,2605h+ of coaching
Build a strategic, impact-focused resume for top BizOps roles
Starting at $5102h+ of coaching
Get help with Interview Prep, Operations Management, and .
Serena also coaches for Leadership Coaching, Executive Coaching, and Career Coaching. View all.
Joined June 2025
5.0
Strategic Operations Leader in Tech, Retail & Consumer | Ex-Amazon
I've spent nearly two decades as a strategic operations leader at large companies, like Amazon and Accenture, and high-growth startups. Throughout my career, I've leveraged my diverse cross-functional expertise in operations, vendor management, supply chain, and customer service to deliver meaningful business impact, customer experience, and operational excellence. I've also refined my leadership capabilities and progressed from individual contributor to team member to executive leader. Whether you're stepping into a new role, tackling a business problem, or ready to lead with greater confidence and impact, I offer real-world insights and proven strategies to support your development. I’ve successfully coached Strategy and Operations leaders at all levels to navigate complexity, build high-operforming teams, deliver business results, and achieve their career goals.
10h+ of coaching