Vikram Shah
5.0
(1)
IT Management Coach | Ex-Capgemini Senior Manager | Emory MBA
Studied at Georgia Institute of Technology
Works at Altice
Successful clients at
Not currently taking new clients
Vikram’s IT Management Qualifications
Experience level: Director
Hello and welcome! With over a decade of experience in IT management and software development, I have a proven track record of leading large teams and delivering transformative solutions. Currently, I spearhead strategic initiatives to enhance omni-channel customer experiences. Previously, at Capgemini, I managed teams of 50+ professionals, driving projects that integrated systems and boosted revenue streams. My academic background includes an MBA from Emory University Goizueta Business School and a Master’s in Industrial Engineering from Georgia Tech. If you're looking to advance your career in IT management, let's connect and create a roadmap to your success!
Vikram can help with:
Cover Letters
Freelancing
Interview Prep
IT Governance
IT Infrastructure Management
IT Project Management
IT Security
IT Strategy
LinkedIn Review
Networking Strategy
Promotion Strategy
Resume Review
Salary Negotiation
Skill Building
Work Experience
Director of Software Development
Altice
February 2022 - Present
Lead transformation of Account Management and Ordering platform for sales and care touch points. Develop a strategic roadmap and drive execution towards omni-channel customer experience objectives. Collaborative Problem Solving, Product Strategy and +2 skills
Senior Manager
Capgemini
January 2018 - February 2022
Led a team of 50+ FTEs to deliver middleware solutions (api, event batch) to integrate systems. Built enterprise grade solutions that enabled omnichannel customer experience, increased revenue streams and achieved regulatory compliance. Managed an annual department budget of around $10M Team Leadership, Go-to-Market Strategy and +3 skills
Manager
Capgemini
January 2013 - December 2017
Led a team of 20+ FTEs to deliver an intranet portal built on a content management system using responsive UI technologies; the portal was used by more than 140K employees and contractors. Defined roadmap across key drivers such as billing, ticketing, self-service, and network monitoring for enterprise customer self service portal Business Analysis, Team Leadership and +1 skill
Senior Analyst
Capgemini
January 2010 - December 2012
Managed 24x7 production support for an Inventory Management system with distributed team structure. Led QA for data migration of telecom circuit inventory data from legacy TIRKS to next gen M6 platform Analytical Skills
Industrial Engineer
Mahindra & Mahindra
August 2006 - November 2006
- Responsible for optimizing process setup time during tool changes in the hypoid gear machining - Implemented MOST analysis technique to study individual motion elements to determine standard time
Intern
Larsen & Toubro
July 2005 - December 2005
- Led the design of press tools to improve sheet metal utilization and reduce raw material wastage. - Improved QA practices by designing and implementing gauges for several critical components.
Education
Georgia Institute of Technology
Master’s Degree, Industrial Engineering
2007 - 2007
Grade: 4.0 ISYE - Manufacturing, Logistics and Supply Chain Management
Emory University Goizueta Business School
Master of Business Administration - MBA
Activities and societies: Beta Gamma Sigma Strategy and Finance Corporate Finance, Marketing Strategy and +2 skills
1 Review
Overall Rating
5.0
Vikram has helped Leland clients get into Diamond Standard