Stephen A.

Stephen Andrew

Learn to Build AI Agents That Actually Work

Brigham Young University Logo

Studied at Brigham Young University

Tapcart Logo

Hiring Manager at Tapcart

Available today at 8:30 PM UTC

Questions? Start chatting with this coach before you get started.

Stephen's Coaching Offerings

Custom hourly · $69/hr

Get help with AI Tools & Integration, AI Agents, and AI Automation.

Stephen also coaches for Business Operations & Strategy and Chief of Staff. View all.

Stephen’s AI Automation & Agents Qualifications

Experience level: Vice President

My goal is to help people learn how to build with AI - not just talk about it. At my current company, I was tasked with figuring out how AI can augment our operations so our people can deliver more value, faster. I mapped workflows across every department, identified where the manual lift was highest, and built and deployed AI agents to handle that work. It's now running. That process - going from basic AI chatbot tools to working AI agents across a real business - is exactly what I coach on. The professionals who learn to build with these tools now will have an enormous edge. And you don't need to be in a senior role or have a technical background to get started. You just need to know where to look and how to think about the problem. My coaching is for ambitious professionals who want to get ahead of the curve - whether you're looking to stand out in your current role, make yourself indispensable in a job search, or just figure out where to start. We'll identify the highest-impact opportunities in your world and get you from curious to actually building.

Stephen can help with:

AI Tools & Integration

AI Agents

AI Automation

Stephen also coaches for Business Operations & Strategy and Chief of Staff. View all.

About Stephen

I started my career on Wall Street as an investment banking analyst at Credit Suisse, advising private equity firms on M&A transactions. That foundation led me to Clearlake Capital, a large-cap PE firm in Los Angeles, where I invested across software and industrials helped drive value creation across the portfolio. After over four years on the investing side, I made the leap into operations. I joined Airspace, a high-growth logistics-tech startup, where I served as Chief of Staff and later Director of Strategy - getting my first real taste of what it means to operate inside a fast-moving company rather than observe it from the outside. From there I returned briefly to PE but as an operating advisor, before landing where I am today: Chief of Staff and Head of Finance, Operations, and Strategy at Tapcart, a leading mobile commerce SaaS platform. Across that journey I've sat in a lot of different seats - analyst, investor, operator, strategist, and now a functional leader running multiple departments simultaneously. I know what it takes to make the transition from finance into startups, and I know what separates the people who thrive in those roles from those who struggle to find their footing. I coach on Leland because I've lived the path and because the right guidance at the right moment genuinely changes outcomes.

Why do I coach?

Early in my career in PE, I crossed paths with a mentor who helped me understand how my PE skills are incredibly valuable in operating companies. But nobody hands you the translation, you have to learn how to reframe what you know and how you operate - and that's hard to do alone. That same mentor eventually hired me as his #2 at a high-growth SaaS company, which is how I made the leap into strategy, operations, and strategic finance. My skillset translated - but there was a learning curve I didn't see coming, and it had nothing to do with the actual work. It's something almost every finance-to-startup transplant runs into, and it's one of the first things we unpack together. I coach on Leland because I've been on both sides of that gap - and I know how much a little clarity on role fit, narrative, and confidence can change the outcome. If someone invested that time in me, the least I can do is pay it forward.

Work Experience

Tapcart Logo

Chief of Staff and Head of Strategy, Operations & Finance

Tapcart

January 2025 - Present

Hiring Manager

- Series B startup; B2B e-commerce SaaS platform - Developed medium-term corporate strategy, and responsible for AI growth strategy and pricing model, driving increased profitability while scaling the business and investing in growth, and optimizing retention rates through product and GTM strategy

Peterson Partners Logo

Private Equity - Portfolio Operations

Peterson Partners

June 2023 - December 2024

Hiring Manager

- Portfolio operations for generalist PE firm (top quartile fund) across $225m Fund IX and $265m Fund X - Owned and oversaw value creation for 5 portfolio companies, including development of strategic roadmaps, execution of operational improvements, and management of FP&A across a mix of software, professional services, and healthcare companies

Airspace Logo

Director of Strategy

Airspace

August 2020 - May 2023

Hiring Manager

- Venture-backed logistics-tech startup (Uber for B2B time-critical shipping) - Created and executed strategy to scale business from a ~$30m ARR domestic courier to a ~$120m ARR global freight-forwarder - Led efforts to identify and launch 3 growth opportunities which expanded TAM by 3x and produced an incremental $35m+ ARR - Drove ~700 bps of margin expansion by adding higher-value services, augmenting pricing strategy, and utilizing new driver pool - Partnered with President to lead fundraising of equity (Series B, C, and C+) and debt

Clearlake Capital Logo

Private Equity Investor

Clearlake Capital

July 2018 - July 2020

Interviewer

- Software and industrials private equity firm - Closed 8 buyouts and 4 distressed credit investments across $3.6B Fund V and $7.0B Fund VI - Spent 5 months onsite with portco CEO to identify and resolve growth blockers; achieved gross margin expansion of ~200 bps, doubled resource utilization of sales managers, and increased ROIC by reducing dead stock levels from 4% to 2%

Credit Suisse Logo

Investment Banking Analyst

Credit Suisse

July 2016 - July 2018

Interviewer

- Financial Sponsors Group - New York City - Group ranked #1 Sponsors Group on Wall Street for revenue generated

Education

Brigham Young University Logo

Brigham Young University

Bachelor of Science - BS, Finance

- Co-President of Investment Banking Association (300+ members) - Marriott School's Dean's List (Top 5% academically of business school students)

Stephen A.

Stephen A.

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