Skip to main content
Rujuta B.

Rujuta Biware

Expert Technical PM helping early-mid career PMs grow in their role

University of Mumbai Logo

Studied at University of Mumbai

Ticketmaster Logo

Worked at Ticketmaster

I am currently not doing weekend sessions, but if you can't make other slots please reach out and we can work something out!

Questions? Start chatting with this coach before you get started.

Rujuta's Offerings

Custom hourly · $80/hr

Get help with Agile Methodology, Freelancing, and .

Rujuta’s Technical Program Management Qualifications

Experience level: Director

Senior Technical Program Manager with 15+ years of experience leading end-to-end program delivery, PMO governance, and platform transformation across global teams in the U.S., UK, India, Japan, Philippines, and Europe. Most recently led program delivery at Ticketmaster's PMO for the API-driven financial settlement platform processing ~40M transactions/year across North America, UK, and Australia. Owned roadmap planning, dependency management, risk mitigation, and PMO framework rollout across multiple engineering verticals.

Rujuta can help with:

Agile Methodology

Freelancing

Interview Prep

Networking Strategy

Promotion Strategy

Scrum

Skill Building

Stakeholder Management

Technical Project Management

View all of Rujuta’s categories

About Rujuta

Hi! I am Rujuta Biware. I have worked as a Technical Program Manager, but my journey started as a Business Analyst and then I pivoted to Management Consulting roles where I got to work with companies like Microsoft, Costco, Disney and F5 Networks. As a consultant I managed several high stakes platform delivery, governance and product launch style programs. It is during that time, I realized that I like managing overall programs, end to end delivery and connecting the dots that aren't easily identifiable and I made another pivot to a full time Program Manager role with very limited Technical background. As I was navigating career changes, I had to figure out which role was suitable for me, learn to adapt quickly to Tech stack, manage stakeholders and deliver results while doing all of this. And I learned smarter and productive ways to manage and grow my career. And that's what I am here to help you! Grow your career with me by working smart, navigate career pivots with ease and confidence.

Why do I coach?

I coach because I didn't have a mentor in my professional life for a long time and that cost me a lot. I had to learn everything from running a meeting to being strategic, on my own and I want to help early-mid career people navigate the work life. I coach because I truly believe in the power of having right people in your corner to help you build a career you want.

Work Experience

Ticketmaster Logo

Technical Program Manager

Ticketmaster

June 2024 - February 2026

Ticketmaster is the world's largest live event ticketing platform, owned by Live Nation Entertainment, processing 600M+ tickets annually across 30+ countries with $20B+ in gross transaction value. - As a Program Manager, I managed a portfolio of priority and strategic projects for the Sr.VP of the Financial Settlement services which processed ~40 mil client settlements/yr. - I led TM Installments initiative across 10 different teams including Product, Engineering, Legal, Marketing to launch a new monetization model for ticket purchase , which had 47% of fan adoption rate. - As a senior member of the PMO team, I managed PMO frameworks, best practices for program management and set up effective project management methodologies for the engineering teams. Process Improvement, Strategic Planning and +7 skills

Microsoft Logo

Technical Program Manager

Microsoft

June 2021 - May 2022

As a Technical Program Manager, I partnered with project sponsor and call center leaders to identify pain areas of existing Workforce management workflows, negotiated scope, priority and delivery timeline to implement 20 new features/enhancements. - Created delivery roadmap, identified resource needs, onboarded agile teams to support the Software Development Lifecycle (SDLC) for developing and launching new features for 2000+ end users globally - Reviewed product backlog and feature priorities with Product Manager to ensure the backlog readiness prior to introducing the work to Agile teams that resulted in 97% on-time delivery of product features Program Management

F5 Logo

Technical Program Manager

F5

September 2019 - May 2021

- Partnered with marketing operations team to assess redundancies and gaps in Salesforce’s out-of-box marketing and lead nurturing workflows and to define business requirements for workflow enhancements - Documented customer journeys, critical milestones in sales lifecycle and business/functional requirements - Created program roadmap and negotiated program scope, feature priorities and implementation timeline by partnering with project sponsors, stakeholders and cross-functional teams and Agile teams - Identified, communicated, mitigated and monitored dependencies and risks throughout program lifecycle - Monitored program progress, remove impediments and manage weekly communication with stakeholders Computer Science, Program Management and +2 skills

Costco Wholesale Logo

Technical Program Manager

Costco Wholesale

May 2017 - July 2019

- Spearheaded the planning, execution and launch of a pilot program for online order and in-store pick-up service for jewelry and electronics at Seattle, WA location contributing 34% of Costco’s online sales in 2019 - Performed market research and competitor analysis to understand industry trends and best practices and supported project sponsor to define product vision and scope of work for the pilot program - Documented customer journey, identified and communicated dependencies on IT, warehouse, compliance teams and third-vendors and created program roadmap to enable online ordering and in-store pick-up - Led process improvement for Costco’s call center, educing average wait time from 22 to 9 minutes during holidays Program Management, Portfolio Management and +1 skill

The Walt Disney Company Logo

Senior Business Analyst

The Walt Disney Company

March 2016 - October 2016

Education

University of Mumbai Logo

University of Mumbai

Computer Engineering

Rujuta B.

Rujuta B.