Nancy W.

Nancy Whittaker

5.0

(2)

Barry University Logo

Studied at Barry University

Broward County Public Schools Logo

Works at Broward County Public Schools

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Work Experience

Broward County Public Schools Logo

College, Career, and Life Readiness Specialist

Broward County Public Schools

October 2018 - Present

 Supervised program staff including regular individual and group staff meetings and case consultation under Family Preservation Intervention Program.  Monitored funding utilization and reviewed reimbursement requests to ensure compliance.  Analyzed and assessed grant application content relative to the goals, scope, and priorities of the funding provider.  Prepared information for the Executive Director, Quality Assurance, and/or funding provider, as requested.  Analyzed, evaluated, and made recommendations for program services to ensure programmatic compliance.  Developed reports or databases to track information and performance as well as utilize available databases to provide information and analysis.  Provided technical assistance and training to staff to improve the quality of service delivery.  Visited homes with staff to ensure that the process of service delivery is following the contract and promotes quality improvement.  Ensured that service delivery was performed according to and within the CHS mission, policy/statewide directive/procedural directions, and treatment model.  Analyzed, evaluated, and made recommendations for programs and services to ensure programmatic compliance.  Coordinated and collaborated with the Program Director and Executive Director where appropriate, to ensure that funding resources are fully utilized to promote quality service.  Followed federal and state laws, in addition to implementing programs, policies, and procedures in accordance with the agency and funder’s priorities.  Reviewed and monitored case files for both internal and external quality assurance standards.  Provided field training, perspective, empowerment, and support which enabled direct service personnel to deliver the service effectively.  Supported and enhanced staff's ability to perform their jobs by teaching and modeling technical knowledge and skills, work management and communication skills and conflict management skills.

ServiceSource Logo

Vocational Rehabilitation Counselor

ServiceSource

August 2015 - August 2018

Provided services designed to enable individuals with physical and/or mental impairments to prepare, keep, obtain, or regain employment. Conducted preliminary assessments of the individual to determine appropriate testing needed to determine eligibility and necessary services. Worked with psychologists, medical doctors, and/or vocational evaluators in determining an appropriate plan for training and/or employment. Reviewed, explained, and interpreted results of psychological evaluations, medical evaluations, and vocational evaluations to clients. Developed and implemented behavior intervention plans for clients using results of evaluations.  Communicated with school counselor, transition counselor, ESE specialist, and parents regarding the individual needs of clients.  Identified natural supports within the home and community to assist with client's successful completion of the training program and to maintain employment.  Assisted Job Coach to resolve issues related to behavioral challenges in the workplace.  Provided additional counseling and guidance related to substance abuse issues.  Provided services planned to restore clients to optimum social and health adjustment.  Monitored caseload to ensure contract compliance, program objectives, and program outcomes are achieved.  Ensured case files are compliant according to agency guidelines.  Attended trainings, workshops and conferences to maintain knowledge and skills.  Acted as designee during the absence of immediate supervisor. Reviewed funding utilization per case and reviewed reimbursements requests of the providers.

Children's Home Society of Florida Logo

Clinical Program Supervisor

Children's Home Society of Florida

2011 - 2013

Hiring Manager

 Supervised program staff including regular individual and group staff meetings and case consultation under Family Preservation Intervention Program.  Monitored funding utilization and reviewed reimbursement requests to ensure compliance.  Analyzed and assessed grant application content relative to the goals, scope, and priorities of the funding provider.  Prepared information for the Executive Director, Quality Assurance, and/or funding provider, as requested.  Analyzed, evaluated, and made recommendations for program services to ensure programmatic compliance.  Developed reports or databases to track information and performance as well as utilize available databases to provide information and analysis.  Provided technical assistance and training to staff to improve the quality of service delivery.  Visited homes with staff to ensure that the process of service delivery is following the contract and promotes quality improvement.  Ensured that service delivery was performed according to and within the CHS mission, policy/statewide directive/procedural directions, and treatment model.  Analyzed, evaluated, and made recommendations for programs and services to ensure programmatic compliance.  Coordinated and collaborated with the Program Director and Executive Director where appropriate, to ensure that funding resources are fully utilized to promote quality service.  Followed federal and state laws, in addition to implementing programs, policies, and procedures in accordance with the agency and funder’s priorities.  Reviewed and monitored case files for both internal and external quality assurance standards.  Provided field training, perspective, empowerment, and support which enabled direct service personnel to deliver the service effectively.  Supported and enhanced staff's ability to perform their jobs by teaching and modeling technical knowledge and skills, work management and communication skills, and conflict management skills.

Education

Barry University Logo

Barry University

Master of Science (M.S.), Counselor Education/School Counseling and Guidance Services

2004 - 2007

Interviewing and Coaching & Mentoring

Kendall College Logo

Kendall College

Bachelor of Arts (B.A.), Criminal Justice

1995 - 2000

Activities and societies: Volleyball Team Interviewing and Coaching & Mentoring

2 Reviews

Overall Rating

5.0


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Nancy W.

Nancy W.

5.0

 
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