Michelle W. | Leland

Michelle W.

5.0

Studied at Pennsylvania State University

Works at SYME Professional Coaching & Consulting

Available Monday at 4:30 PM UTC

Protected by the Leland Experience Guarantee

Available Monday at 4:30 PM UTC

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About Michelle

I’m a career and burnout recovery coach with over 15 years of experience in Human Resources, Learning & Development, and leadership roles at companies like Amazon and Coca-Cola. I hold a Master’s degree in Human Resources and a Bachelor’s in Communications, and I’m a Certified Professional in Training Management (CPTM). Throughout my career, I’ve helped professionals navigate career transitions, overcome burnout, and find clarity and direction in their work. My coaching style is strategic and grounded, with a deep emphasis on aligning your goals with who you truly are. Whether you’re pivoting industries, preparing for interviews, or trying to regain your energy after workplace burnout, I’m here to support you with tools that are practical, personalized, and designed for real life.

Why do I coach?

I entered the HR field because I’ve always been drawn to the human side of work. I’ve seen firsthand how careers can either build us up—or slowly wear us down. I do this work because I care deeply about helping people find fulfilling careers that don’t just pay the bills, but feel purposeful and sustainable. Over the years, I’ve watched far too many talented professionals feel stuck, undervalued, or burned out—not because they lacked ability, but because they didn’t have the right support. That’s what drives me today. I coach because everyone deserves a career that reflects their strengths, respects their limits, and gives them room to grow.

Work Experience

Professional Coach

SYME Professional Coaching & Consulting

January 2025 - Present

As the Founder and Professional Coach of SYME Professional Coaching & Consulting, I lead the development and delivery of personalized coaching services, workplace wellness programs, and professional speaking engagements. I specialize in helping burned-out and overwhelmed professionals recover, reset, and rise — transforming exhaustion into clarity, confidence, and sustainable success. Core Responsibilities: -Provide 1:1 and group professional coaching focused on burnout recovery, career clarity, and sustainable productivity -Design and deliver corporate wellness training programs for stress management, resilience building, and healthy workplace culture -Speak at professional events, leadership retreats, and company workshops on burnout prevention, productivity, and mindset evolution -Create and share practical tools, resources, and programs that support long-term professional success - Collaborate with businesses to implement stress reduction strategies, leadership development and employee well-being initiatives Areas of Focus: ✔ Burnout Recovery Coaching ✔ Career and Mindset Clarity ✔ Stress Management and Workplace Wellness ✔ Professional Development and Sustainable Productivity ✔ Corporate Training and Speaking Engagements Mission: To support individuals and organizations in moving from burnout to breakthrough, through simple, sustainable strategies that evolve both mindset and success.

Sr. Program Manager

Amazon

December 2022 - January 2025

• Developed and executed strategies for student new hire onboarding experience and aligning with business objectives. • Enhanced team performance through the implementation of self-service learning tools and motivational coaching. • Established operational priorities and scalable solutions, consistently meeting deadlines and staying within budget. • Continuously inspected, measured, and optimized onboarding processes based on key metrics and data analysis.

Global Training Manager

Amazon

December 2018 - December 2022

• Oversee end-to-end ownership of the training program for over 2,500 global employees, including new hire onboarding, job specific training and ongoing professional development. • Oversee design, curation, measurement and maintenance of training programs and curriculums for globally dispersed employee base (leadership development, sustainable productivity etc.). • Lead and develop a team of training managers and training professionals. • Keep up to date on industry trends and best practices. • Analyze data and leverage business acumen to understand business needs, prioritize program roadmaps, and measure effectiveness of training programs.

Training Consultant

Amazon

December 2017 - December 2018

• Owned specific program training development for over 20,000 trainees nationally • Worked cross-functionally across teams to improve department-wide performance with internal and external partners by designing and implementing processes, metrics, and programs that enhanced the end to end employee experience. • Built and led teams to address project goals and objectives for multiple projects. • Identified and solutioned for program obstacles and communicated possible impacts to stakeholders. • Managed strategic projects and training for key business initiatives, process improvements, and geographic expansion.