
Matt Brzowski
AI strategy and adoption, grounded in what actually ships
Studied at San Jose State University
Works at BambooHR
Questions? Start chatting with this coach before you get started.
Matt's Offerings
Custom hourly · $150/hr
Get help with AI Agents, AI Automation, and .
Matt also coaches for Build with AI and AI for Product Development. View all.
Matt’s AI Services Qualifications
Experience level: Manager
At BambooHR I founded the AI in Research program, which set the principles, training, and governance for how teams across Product, CX, and Marketing adopt AI in practice. I led the company's first AI in HR study on customer and buyer sentiment, and the findings shaped our 2026 AI roadmap. I also sit on a cross-functional group rethinking how we build products around AI, moving away from a slow build-after-research sequence toward continuous experimentation. What I bring to this is a builder's view of strategy. I spent three and a half years as a full-stack engineer and still ship software, so I can tell the difference between AI that holds up in production and AI that only looks good in a demo. I'm also clear about where AI does not belong, which keeps teams from wasting money and goodwill on projects that were never going to work. If you are trying to figure out where AI fits in your organization, how to get people to actually use it, and what to do first, I can help you build a plan you can defend and execute.
Matt can help with:
AI Agents
AI Automation
AI Insights Dashboard
AI Policy & Governance Design
AI Product Innovation
AI Readiness Assessment
AI Roadmap Development
AI Strategy
AI Tools & Integration
Fractional AI Strategist
Freelancing
Predictive AI
Team AI Upskilling
Matt also coaches for Build with AI and AI for Product Development. View all.
Work Experience

Product Researcher
BambooHR
August 2024 - Present
Role: Accountable for how product research operates at BambooHR: defining standards, enabling execution, leading org-level research initiatives, and aligning research efforts across the organization so insights consistently inform strategy and decision-making. Scope: Owns product research practice (~100-person Product org), leads cross-team strategic research initiatives, and shapes company-wide research governance. Research Practice Leadership (Product Org) • Own and scale BambooHR’s product research practice, defining best practices and standards for research planning, execution, synthesis, and insight sharing across the Product organization • Manage research tools, systems, and workflows, and mentor designers and product managers who conduct research in a distributed research model • Increase research quality, visibility, and adoption by standardizing deliverables and elevating insights into product and leadership decision-making Strategic, Cross-Team Research Initiatives • Lead product- and organization-wide research initiatives that extend beyond individual teams, from strategy and operationalization through synthesis and socialization • Led BambooHR’s first end-to-end Information Architecture initiative, aligning Product, Design, and Engineering on a scalable IA foundation and informing multi-team roadmap decisions Org-Wide Research & AI Governance • Collaborate cross-functionally to align ownership and standards across UX, Product, CX, Marketing, and other research-adjacent teams • Co-established BambooHR’s “AI in Research Principles” and governance framework, guiding responsible AI use across Product, CX, and Marketing research efforts (1500+ employee org) • Led the company’s first AI in HR: Sentiment & Expectations study, translating customer and buyer sentiment into product strategy inputs, internal AI guidelines, and long-term planning through 2026 UX Research and Qualitative & Quantitative Research Methodologies

Senior UX Researcher
AnswerLab
April 2022 - August 2024
- Led end-to-end UX research engagements for enterprise and growth-stage clients across SaaS, fintech, healthcare, and consumer products. - Partnered directly with product, design, and executive stakeholders to define research strategy, scope studies, and translate insights into product direction. - Advised teams on research planning, methods selection, and prioritization, influencing roadmap and experience decisions across multiple product areas. - Synthesized complex qualitative and quantitative findings into clear, executive-ready narratives to support decision-making. - Operated as a trusted research partner in fast-moving, ambiguous environments, balancing rigor with delivery constraints.
Full Stack Developer & UX Researcher
NestEgg Online Inc.
August 2018 - April 2022
Proactively designing, planning, and conducting UX research; collaborating with stakeholders in design, product, and engineering to develop new interfaces and improve existing systems Full-stack software development for web and mobile application including customer-facing interfaces and back-end environment
Education

San Jose State University
Master of Science - MS, Industrial & Systems Engineering - Human Factors/Ergonomics, Human Computer Interaction
2018 - 2020

University of Utah
Certificate, Full Stack Software Development and Computer Science
2018 - 2018

University of Utah
Bachelor's Degree, Psychology & Human Computer Interaction
2013 - 2017