Matt Brzowski
Studied at San Jose State University
Works at BambooHR
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Work Experience
Product Researcher
BambooHR
August 2024 - Present
Role: Accountable for how product research operates at BambooHR: defining standards, enabling execution, leading org-level research initiatives, and aligning research efforts across the organization so insights consistently inform strategy and decision-making. Scope: Owns product research practice (~100-person Product org), leads cross-team strategic research initiatives, and shapes company-wide research governance. Research Practice Leadership (Product Org) • Own and scale BambooHR’s product research practice, defining best practices and standards for research planning, execution, synthesis, and insight sharing across the Product organization • Manage research tools, systems, and workflows, and mentor designers and product managers who conduct research in a distributed research model • Increase research quality, visibility, and adoption by standardizing deliverables and elevating insights into product and leadership decision-making Strategic, Cross-Team Research Initiatives • Lead product- and organization-wide research initiatives that extend beyond individual teams, from strategy and operationalization through synthesis and socialization • Led BambooHR’s first end-to-end Information Architecture initiative, aligning Product, Design, and Engineering on a scalable IA foundation and informing multi-team roadmap decisions Org-Wide Research & AI Governance • Collaborate cross-functionally to align ownership and standards across UX, Product, CX, Marketing, and other research-adjacent teams • Co-established BambooHR’s “AI in Research Principles” and governance framework, guiding responsible AI use across Product, CX, and Marketing research efforts (1500+ employee org) • Led the company’s first AI in HR: Sentiment & Expectations study, translating customer and buyer sentiment into product strategy inputs, internal AI guidelines, and long-term planning through 2026 UX Research and Qualitative & Quantitative Research Methodologies
Senior UX Researcher
AnswerLab
April 2022 - August 2024
- Led end-to-end UX research engagements for enterprise and growth-stage clients across SaaS, fintech, healthcare, and consumer products. - Partnered directly with product, design, and executive stakeholders to define research strategy, scope studies, and translate insights into product direction. - Advised teams on research planning, methods selection, and prioritization, influencing roadmap and experience decisions across multiple product areas. - Synthesized complex qualitative and quantitative findings into clear, executive-ready narratives to support decision-making. - Operated as a trusted research partner in fast-moving, ambiguous environments, balancing rigor with delivery constraints.
Full Stack Developer & UX Researcher
NestEgg Online Inc.
August 2018 - April 2022
Proactively designing, planning, and conducting UX research; collaborating with stakeholders in design, product, and engineering to develop new interfaces and improve existing systems Full-stack software development for web and mobile application including customer-facing interfaces and back-end environment
Education
San Jose State University
Master of Science - MS, Industrial & Systems Engineering - Human Factors/Ergonomics, Human Computer Interaction
2018 - 2020
University of Utah
Certificate, Full Stack Software Development and Computer Science
2018 - 2018
University of Utah
Bachelor's Degree, Psychology & Human Computer Interaction
2013 - 2017