Laura P. | Leland

Laura P.

5.0

(5)

Studied at Auburn University

Admissions Committee at McKinsey & Company

Successful clients at

Available tomorrow at 4:00 PM UTC

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Available tomorrow at 4:00 PM UTC

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About Laura

Hi! I am excited to start our journey together, as I have a diverse set of skills and experiences to share with you! During my 21 years with McKinsey & Company, I honed my skills in professional development, facilitation, leadership development and adult capability-building. I also earned a Master Coach Certification (MCC) through intense study and on-the-job application of learned coaching techniques with consultants, experts and colleagues alike. I understand what it takes to create inclusive and highly effective teams at all levels, to align business and people strategies. There are numerous strategies and approaches that we can implement together to help you be your best! Let's work together to meet your career goals.

Why do I coach?

I coach because there have been so many leaders who have (and continue to) inspire me. How can your emulate those behaviors while still being authentically you? This is the kind of conversation that excites me! Do you simply need to make some 'tiny tweaks' or do you need to shift how you operate and engage with your team? I once had a manager who I worked closely with. We had a team member move to a new country to train a start-up team, where there were going to be some significant cultural differences. We set up a call to check in, 1 week after they were settled in their new role and rather than ask for a status report on progress my boss said "Is your coat warm enough? Are people being nice to you?". It was an incredibly effective way to start the conversation letting the employee know that their 'big boss' cared about them, and not just the work. She was really invested in them, in their success overall -- not just the end result. It led to a great discussion where we aligned on goals and set up a progress timeline for change.

Work Experience

Program Delivery Manager, People & Organizational Performance

McKinsey & Company

January 2022 - January 2025

Admissions Committee

Oversaw end-to-end development and delivery of signature capability-building forums across 4 distinct organizational content areas: Talent, Leadership, Change and Mergers & Acquisitions >>Led a team of colleagues to plan and deliver 40+ ‘best in class’ Executive-level client capability programs per year overseeing communications, faculty preparation, participant enrollment, logistics oversight, agile redesign of programs, content configuration, impact tracking/feedback >>Managed senior stakeholder and content expert relationships to ensure the design/development and delivery of programs meets expectations (e.g. monitoring feedback, suggesting delivery improvements, triage complex issues to resolution) >>Developed criteria and deploy program best practices across regions and teams >>Crafted avenues and radiate ideas to utilize client programs as client development opportunities >>Drove impact measurement across domain and build strategic initiatives for improvement >>Collaborated with the Regional Operations teams to ensure the programs are on the regional agenda and delivered effectively >>Facilitated 20+ internal learning programs per year, virtually and in-person, focusing on leadership, self-awareness, conscious inclusion, and early-tenure manager skill building. Facilitator score average 4.8/5.0 >>Served a lead facilitator for AFiRE (Advancing Facilitation in Remote Environments), onboarded new facilitators, led multiple global sessions and helped the Learning Team grow it’s bench of skilled facilitators

Program Delivery Manager, McKinsey Academy

McKinsey & Company

September 2019 - December 2022

Admissions Committee

>>Led delivery of a portfolio of digital capability-building programs related to Leadership & Management. Responsible for deployment processes related to 5 distinct offerings that range from 4-24 weeks, with 10-20,000 digital participants, for in-person, blended and digital-only programs. >>Managed the dedicated delivery team (up to 18ppl directly); coached and mentored Analysts and Manager-level peers responsible for the day-to-day operations of program deployment (onboarding and user management, engagement communications, customer support, social learning, and analytics/reporting); Tracked, forecasted, and flagged staffing needs as appropriate, ensuring proper team structure. >>Led initiatives and deployment models related to efficiencies and process improvement ensuring high-quality, and constantly evolving processes to meet the ever-changing market (e.g. integrating new systems, hiring and onboarding 40 new colleagues within the span of a year, shifting communication channels). >>Brought expertise related to team and culture by creating a psychologically safe and inclusive fully-remote environment. Radiated baseline standards for balancing productivity with mental/physical health during the pandemic, underscoring expectations and norms during this time of change. Our team had zero attrition during this period of growth and chaos. >>Facilitated 20+ internal learning programs per year, virtually and in-person, focusing on leadership, self-awareness, conscious inclusion, and early-tenure manager skill building. Facilitator score average 4.8/5.0

Global Talent Manager

McKinsey & Company

January 2016 - June 2019

Interviewer

Collaborated to build a new pathway in the Firm, Client Development from inception >>Created role descriptions, Leadership Development Models (LDM) and evaluation criteria specific to this pathway. >>Partnered to build evaluation committees specifically focused on growing and shaping this new community. >>Within 3 years, 5 individual from this pathway were elected Partner, and the Firm now has a thriving community of 100+ client development advisors deployed against several industries. >>Drove global alignment to create pathway norms/expectations for the Knowledge Consulting pathway >>Led all aspects of semi-annual performance review process for select business units (2500+ people) bringing special expertise around senior-level evaluations. >>Managed and resolved a variety of HR related personnel issues through team oversight, negotiation and direct-counsel of individuals around personnel related issues, role alignment, and aided colleagues in navigating difficult situations. >>Managed employee relations to improve performance, enforce standards, and mitigate risk. >>Initiated and drove numerous ad-hoc projects, through process improvements, personnel counseling, system refinement, and communication (via live town halls, WebEx, Zoom, VC presentations, etc) >>Lead facilitator for in-person learning programs focused on early-tenure manager development, women’s leadership, navigating difficult conversations and influencing skills (conducted 8 in-person sessions with 18-20 participants each, in 2018)