Leadership Coach

Supporting leaders find balance and growth within themselves and their organizations.

Psychotherapist In Training

Quarterback and Manager of Organization and Culture Platform

Senior Consultant

Senior Customer Success Manager

•Continuously grow & manage 15+ enterprise accounts through complex project integrations and strategic discussions while maintaining the highest level of usage and engagement across accounts •Research and define the criteria to form a client advisory board for Reonomy’s top users while working with marketing, product, and C-level executives to understand cadence, agendas, and content creation •Use current data for revenue, health scores, and NPS to drive new processes for current clients including: 6-month surveys, on-boarding templates, one-page checklists, and referral programs

Dedicated Account Manager - Large Accounts

•Managed 19+ mid-market Real Estate accounts through onboarding, product changes, renewal periods and upsell opportunities •Partnered with internal stakeholders such as: product, engineering, and marketing to work through client feedback, product launches, and troubleshooting data projects to increase usage of API endpoints •Attended conferences and in person workshops to generate account growth, strategic partnerships, and new business opportunities by 50% year over year

Marketing Analyst

•Launched loyalty campaigns through creating strategic merchant journeys based on products, value propositions, and historic data for upcoming direct to merchant marketing efforts through various channels •Partnered with internal and external stakeholders to build a complete B2B marketing strategy through analyzing persona's, testing market segmentations, and developing campaign recaps to further future recommendations •Aligned with multiple stakeholders to launch personalized data sets for merchants to drive charge volume and partnership opportunities