
Gena G.
5.0
Studied at UA - Eller College of Management

Works at tagLeaders
Available Monday at 7:00 PM UTC
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Work Experience

Lead Coach
tagLeaders
January 2025 - Present
Co-founded a boutique professional services firm to co-create and deliver impactful training and coaching services for aspiring leaders, first-time managers, experienced leaders, and executives across organizations.
Trainer
Bundle
March 2024 - Present
Deliver personalized training sessions designed to empower skill growth and enhance performance.
Lead Coach
Charles Schwab
March 2020 - January 2024
Lead Coach and Trainer for the New Employee Recruitment & Development (NERD) Program in Schwab Technology Services (STS). Onboarded and developed 614 full-time employees for STS, managing 3 NERD cohorts per year. • Coached 10-15 NERD program participants per cohort during monthly one-on-one coaching sessions regarding their career, life, and interpersonal skills, increasing engagement and retention within their first year of employment. • Innovated the coaching practice through influencing and implementing incremental changes, resulting in an increase in operational efficiency and participant satisfaction rate. • Designed and delivered engaging live training sessions on Emotional Awareness, Gallup Strengths, Meeting Management, and Effective Presentations to 40-60 people at a time, leading to a measurable increase in communication effectiveness and team collaboration as evidenced by end of program retrospectives. • Pioneered and led a coaching pilot with 15 aspiring technology leaders, receiving overwhelmingly positive feedback, citing significant improvements in leadership skills, confidence, and overall well-being. • Received the prestigious Association for Talent Development Excellence in Practice Award (2024), showcasing commitment to driving impactful onboarding and development experiences. • Co-led the Families at Schwab (FAMS) Employee Resource Group (ERG) at a national level, supporting local chapters and managing resources for parents and caregivers. New Hire Training, Onboarding and +6 skills
Program Director
Charles Schwab
March 2019 - March 2020
Represented the Chief of Staff/Business Management Office for the Strategy and Business Management organization, contributing to the Workforce Strategy for STS and leading a DevOps Pilot for STS and Digital. • Consulted with technology leaders to successfully co-create Workforce Strategy and Annual Operating Plan, ultimately gaining approval from CTO. • Partnered with DevOps vendor to ensure assessment results and resources were received in a timely manner, then identified and recommended capabilities to focus coaching efforts on with Agile Transformation Team. Program Oversight, Communication and +3 skills
Senior Technical Recruiter
Charles Schwab
July 2015 - March 2019
Recruited full-time employees for STS, while leading and developing a team of recruiters. • Coached, mentored, and trained recruiters and sourcing specialists to advance skill sets and impact career trajectories. • Partnered with hiring leaders to understand their hiring needs and identify top technology talent for Schwab. • Screened potential candidates, negotiated job offers, and maintained data in applicant tracking system. • Managed relationships with hiring leaders and C-level executives. • Facilitated DDI interviewing sessions for hiring leaders, to ensure a more consistent and impactful interviewing and hiring experience for candidates. • Planned and hosted panel and networking events for growing markets. • Nominated for, selected, and completed the Aspiring Leader Pathway Program. Coaching & Mentoring, Technical Recruiting and +4 skills
Technical Recruiter | Account Manager
TEKsystems
July 2005 - July 2015
Promoted after one year as a Recruiter due to exceeding annual sales goal and mentoring my peers. Sold technology staffing services to clients in assigned sales territory, while driving delivery and managing relationships. • Coached and mentored internal recruiters, resulting in sales contest and promotions. • Supported workforce strategies for clients, hiring contractors for their teams and providing career coaching. • Maintained and nurtured relationships with clients and contractors to ensure high level of satisfaction with services. • Business development through cold calls and attending networking events, resulting in sales growth. • Headed up and hosted events for Women in TEK Employee Resource Group. • Held recruiting role for a few years throughout my time with TEKsystems, for the Arizona and Hawaii markets. Coaching & Mentoring, Communication and +5 skills
Education
UA - Eller College of Management
Bachelor of Science in Business Administration, Marketing
Activities and societies: Pi Beta Phi
16 Reviews
Overall Rating
5.0
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