Garrett Smith
4.9
(13)
Studied at Central Washington University
Works at GLS Coaching
Successful clients at
Not currently taking new clients
Work Experience
Executive Coach
GLS Coaching
December 2022 - Present
GLS Coaching, Remote/In Person - Owner ● Founded and currently lead GLS Coaching, a thriving executive coaching business specializing in Executive Coaching, Sales Coaching & Training, and Contract Selling. ● Successfully partnered with over 30 companies and individual clients, delivering impactful coaching solutions across diverse industries including Law firm sales, Technology sales, and the security industry. ● Tailored and implemented customized coaching systems to help clients achieve their unique goals, demonstrating a commitment to individualized client success. ● Spearheaded comprehensive sales coaching programs, collaborating with sales professionals to consistently surpass monthly sales objectives. ● Cultivated a strong reputation for excellence in executive coaching, contributing to the business's rapid growth and client satisfaction. ● Proactively engaged with clients from various sectors, establishing rapport and understanding to deliver targeted coaching solutions. ● Maintained up-to-date knowledge of industry trends and best practices to ensure the delivery of cutting-edge coaching services.
Client Engagement Specialist
Men’s & Fathers’ Rights Divorce Lawyers by Schultz & Associates, LLC
December 2021 - May 2022
Schultz & Associates, Mens’ & Fathers’ Rights, Remote - Director of Client Engagement Intake Specialist, Sales, Client Happiness Coordinator, and Sales Manager. All roles were conducted simultaneously. Sales Manager/Trainer: ● Interviewed and assisted with the hiring of staff. ● Created the intake sales training processes and conducted the training. ● Developed the sales systems and processes. ● Continuously trained the sales team and Attorneys on the S3 tactics. ● Reviewed sales calls and provided feedback/training for the staff. Intake Specialist: ● Answered incoming phone calls to the firm. ● Sold the prospective clients a $225 consultation with me. ● Responded to 200 leads a month. Sales: ● Conduct new client consultations. ● Acquired 100 new clients in the first year. ● Sold over $550,000 in initial retainers (average case value was $18,500). ● Helped increase the firm's revenue from $1.7 Million to 2.1 $Million in the first year. ● Developed a custom sales tracking system. ● Created a Key Performance Indicator Card that measured and quantified the role and goals of a salesperson. Client Happiness Coordinator: ● Used coaching techniques to retain current clients who were unhappy with the firm. ● Updated legal team after each client check-in call to ensure staff continuity. ● Conducted 3 to 7 follow-up calls with clients ensuring their satisfaction with the firm. ● Obtained 20 5-star Google reviews for the Firm.
Director of Sales Training
Smart Systematic Selling
May 2020 - December 2022
Smart Systematic Selling (S3), Remote - Director of Sales Training ● 2nd Degree Black Belt in S3 (over 2,000 hours of S3 training). ● 2 years of experience as an S3 sales trainer, training over 300 students across multiple industries. ● Facilitate weekly sales training. ● Facilitate sales training in a variety of formats: one-on-one, private group, and large virtual sessions including 25+ students. ● Trained to apply and teach S3 to all industries. ● Conduct weekly sales training during office hours where clients could come in and ask questions about sales calls that they had trouble with. Clients came in with a problem and left with a plan and solution.
Sales Representative
Sonitrol Pacific
April 2019 - September 2020
Sonitrol Pacific, Portland, OR. - Security Consultant ● Prospected and networked to bring in new leads. ● Developed new tracking systems (Customer Relationship Management). ● Wrote scripts for cold calls and sales conversations. ● Brought in $1.2 million in new business. ● Maintained clients’ loyalty through effective communication and constant follow-up, resulting in retaining 99% of my clients. ● Assisted with training new consultants on how to prospect and have a sales conversation.
Manager
Winegar's Coffee & Creamery
April 2014 - April 2019
Winegars Ice Cream & Coffee, Ellensburg WA. - Manager ● Managed 2 locations and over 20 employees. ● Interviewed and trained new employees. ● Developed and implemented new training systems. ● Created The “WOW Customer Service” training program. ● Served an average of 1,000 to 1,500 customers per day.
Education
Central Washington University
Bachelor's degree, Public Relations, Advertising, and Applied Communication
2014 - 2017
Activities and societies: Member of PRSSA for 4 years. Graduated with Honors. Organization Skills, Multitasking and +1 skill
13 Reviews
Overall Rating
4.9
Garrett has helped Leland clients get into Seattle Central College
Garrett has helped clients get into these companies: