Divey Sodhani
5.0
(1)
Seasoned Customer Success Coach for those looking to level up
Studied at ICFAI University, Hyderabad
Works at Lemma
Successful clients at
Not currently taking new clients
Divey’s Customer Success Qualifications
Experience level: Manager
Seasoned Customer Success professional with an experience of managing and growing a diverse portfolio of key accounts in Adtech and Banking sector, with a history of consistently scaling revenue by multi-folds. I possess expertise in understanding and reviewing partnerships, problem solving, and capitalizing on opportunities with the best available resources in hand. I can help you with improving and strategizing partnerships which can lead to a direct uplift in revenue through your clients.
Divey can help with:
AI Automation
AI Fundamentals
Cover Letters
Customer Feedback Analysis
Customer Onboarding
Customer Relationship Management
Customer Retention
Customer Satisfaction
Customer Success Strategy
Interview Prep
LinkedIn Review
Networking Strategy
Promotion Strategy
Resume Review
Salary Negotiation
Skill Building
Work Experience
Senior Lead - Account Management
Lemma
April 2024 - Present
𝗥𝗼𝗹𝗲 𝗮𝗻𝗱 𝗿𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀: • Overseeing partnerships and operations for key account portfolio managing a team of account managers • Lead Transparency and Consent Framework (TCF) adoption and membership from the IAB resulting in additional revenue • Responsible for onboarding, managing and attaining incremental revenue growth with efficient client partnership management and leveraging industry connections • Liaising with the internal stakeholders for product and operational enhancements, thereby building strong relationships and solving problems for the clients
Senior Associate
media.net
June 2021 - June 2023
𝗥𝗼𝗹𝗲 𝗮𝗻𝗱 𝗿𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀: • Managing relationship as a liaison with the channel partners to drive and incrementally grow revenue • Responsibly act as a link between the internal and external stakeholders of the organisation to ensure tactful flow of regular business • Growing and driving business through channel empanelments and creating avenues to increase market presence and market share • Delivering on KPIs in driving daily business such as monthly business targets, cross-sell, asset hypothecation and delinquency resolution
Territory Manager
IDFC FIRST Bank
April 2019 - June 2021
𝗥𝗼𝗹𝗲 𝗮𝗻𝗱 𝗿𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀: • Managing relationship as a liaison with the channel partners to drive and incrementally grow revenue • Responsibly act as a link between the internal and external stakeholders of the organisation to ensure tactful flow of regular business • Growing and driving business through channel empanelments and creating avenues to increase market presence and market share • Delivering on KPIs in driving daily business such as monthly business targets, cross-sell, asset hypothecation and delinquency resolution
Education
ICFAI University, Hyderabad
Master of Business Administration - Marketing
2017 - 2019
Pillai College of Arts, Commerce and Science
Bachelor of Management Studies
2013 - 2016
1 Review
Overall Rating
5.0
Divey has helped Leland clients get into Cummins