Senior Product Manager

Business Analyst

Data Analyst

• Analyze the data using SQL and Tableau for marketing analytics in order to calculate ROI of marketing expenses on Salesforce data • Develop dashboards using SQL and tableau for marketing to track leads and opportunities for effective management of leads • Develop an opportunity level churn dashboard for B2B customers in tableau for tracking churn at quarterly, monthly and yearly level • Develop a Retention dashboard using Tableau and presto to monitor retention % of each Sales Represtative at quarterly and monthly level • Perform Churn Study to understand the attributes and behaviours causing Churn in B2B customers by analyzing the data and segmenting the customers in different cohorts, then provided recommendations for reducing the churn • Analyze, profile and present the data and insights relevant to sales and Marketing for B2B customers to C-level Executives • Work on various ad hoc requests/reporting requirements and work with several cross functional teams • Work in a very fast paced agile methodology environment,as well as independently • Build various KPI dashboards using Tableau such as installations, behavior and utilization for different products

Senior Analyst

• Developing and revising a predictive model to predict the next best action to be taken by campaign team to target the campaign audience • Campaign analysis using SQL and Big data to improve client services by working in collaboration with Management and Engineering Team