Why do I coach?

I am a natural leader and mentor. Perhaps being top of the class, teaching peers, and my twin-sister almost every day all my school life is the reason I continued mentoring peers and reportees all through my 10+ years of professional career as well. While associated with TCS, New Delhi, I formed a Business Communication club where I helped new graduates and ageing executives alike to better their communication skills - from verbal to written to technical to active listening. Over the period, I have also mentored a few acquaintances from an economically challenged background to better career prospects. While I've learned and absorbed from industry greats in Product Management, I have always given back to my connections and community. I am now expanding my reach, helping more aspirants/professionals, and also taking my mentoring skills to the next level.

Work Experience

Principal Product Manager

Wadhwani Foundation

August 2025 - Present

- Building GenieAI - the new age AI-powered self-learning-evaluating co-pilot tool - Working with UNICEF as the primary client, touching 3 million annual learners across the globe - Owning 'Responsible AI' roadmap for the org

Senior Product Manager

The Narayana Group

June 2023 - July 2025

- Spearheading the consumer-facing Products Org at Narayana Group's ed-tech division. - Leveraged OpenAI's LLM API to build ' AI Doubt Solving' chatbot for K12 product, reducing feature's Time to Value. Designed to scale by saving student interactions to train in-house NLP + Machine Learning model - Designing prompt-engineering workflows and a RAG pipeline that grounds GPT responses in our own curriculum content. - Turned Product Strategy KPI oriented with Mixpanel, trained PMs/APMs to build features using data-driven strategies and product experimentation to improve weekly time spent by 20% through solving for customer churn at the end of major journeys - Led Product Operations Optimisation using AI workflows leading to 35% to 100% improvement in core product engagement metrics - Prototyped & integrated AI APIs, rapidly spinning up new features—such as contextual hint generation and personalised remedial generation - cutting dev cycle time by 25%. - Building Next-Gen AI-powered Ed-Tech application 0 to 1 with ML based Recommendation Engine running over custom designed CMS Market Analysis, Market Research and +18 skills

Manager, Product

BYJU'S

December 2021 - April 2023

- Owned Growth for assessment-based acquisition product portfolio, Web & App(400K WAU) and improved operating margin from 7% to 12% accounting for a $1.1M rise in operating income - Reduced CAC by 18% by enhancing product analytics and using insights to improve registration rate by 57% & lead qualification rate by 97% through a leaner UX workflow & pre-authenticating 'returning web users' - Directed 7 cross-function teams to build a SaaS-based Platform standardizing the user flow for all assessments events (E.g. Mock exams) delivering a 40% reduction in 'time to ship' accounting for $400K in annual cost savings - Discovered, Conceptualized, and took to market Byju's Live Quiz to reduce the bounce rate on the App homepage by 12% points, which became the highest-retaining feature in its MVP release - Built to scale - Interviewed candidates for PM/APM roles in the Growth team Educational Technology, Growth Hacking and +21 skills

Associate Product Manager

Educational Initiatives

May 2019 - November 2021

- Gathered requirements & led product discovery for scaling the existing B2C assessments product to support new subjects and online Subjective Assessments - Developed multiple internal system features for planning & reporting - Incubated and developed Advanced Tutor Review System (ATRS) - a SaaS platform for all EI Assessment Products that enabled customers to redraft deliverables leading to CSAT improvement from 3.6 to 4.1 - Conceptualized, initiated, and led execution for a project to automate the manual test assembly process reducing 'time to ship' assessments from 45 to 15 minutes leading to ₹200K/month in SME cost savings - Directed a cross-functional team of Pedagogy experts & Engineers to develop a new 'Concept Tree' for automating the test assembly process. Independently created the algorithm and Product Specifications for engineering - Managed a 9-member SME team to create Mathematics Learning content for the adaptive learning program, MINDSPARK, as per Common Core Curriculum(US) Data Analysis, Educational Technology and +8 skills Data Analysis, Educational Technology and +16 skills

Senior Business Analyst

Tata Consultancy Services

January 2015 - March 2018

Quality Assurance Services on software/web applications Assist Business Intelligence Team for US-based Healthcare giant in writing Technical Customization Specifications for a PLM tool to be aligned to CFR guidelines(FDA, US). Data Analysis, SQL and +4 skills

Education

Kellogg School of Management (Northwestern)

Post Graduate Certificate, Product Management

2022 - 2023

Data Analysis

Gurukula Kangri University

Bachelor of Technology - BTech, Electrical, Electronics and Communications Engineering

2010 - 2014

Grade: A Activities and societies: Event Organizer and Host | Gyanagni, The Tech Fest Captain | University Cricket Team