Tom Hall
Startup CTO | AI Automation & SaaS Product Development
Studied at Brigham Young University - Idaho
Works at Refill
Questions? Start chatting with this coach before you get started.
Tom's Offerings
Custom hourly · $79/hr
Get help with App Development.
Tom’s Startup Founders Qualifications
Coaches professionally
Experience level: Executive
I've spent the past decade building software startups from the ground up, leading engineering teams, and turning ideas into products that customers actually use. I've worked as both an engineer and an engineering manager, helping early-stage companies make technical decisions, hire effectively, improve development processes, and ship products faster. Most recently, I helped build and scale a healthcare startup to more than $1M in monthly revenue, designing everything from product architecture and infrastructure to engineering workflows and AI-powered automation. I've also led teams in the airline industry, built SaaS products from scratch, and founded my own software businesses. Whether you're validating an MVP, building your first engineering team, introducing AI into your business, or trying to scale without creating technical debt, I provide practical guidance based on real experience—not just startup theory.
Tom can help with:
App Development
About Tom
I'm a software engineer, engineering leader, and startup builder who loves turning ideas into real businesses. Over the past 10+ years I've built products from the ground up, led engineering teams, and worked alongside founders to solve difficult technical and business problems. I've helped launch products in healthcare and aviation, built SaaS platforms from scratch, introduced AI into engineering workflows, and helped scale a startup to more than $1M in monthly revenue. What I enjoy most is helping founders avoid expensive mistakes. Whether it's validating an MVP, choosing the right technology, hiring engineers, or figuring out how AI can automate parts of the business, I focus on practical advice that gets companies moving faster—not theoretical frameworks.
Why do I coach?
I coach because I've seen how much time, money, and stress founders can save by making the right technical decisions early. I've made plenty of mistakes throughout my career, and I've learned that having someone who's been there can dramatically change the outcome of a company. I enjoy helping founders think through product strategy, technical architecture, hiring, AI, and scaling—not by giving generic advice, but by working through real problems together. My goal is for every conversation to leave you with something practical you can implement immediately.
Work Experience
Founding Software Engineer
Refill
September 2025 - Present
- Led engineering and product development for a modern telehealth platform serving medical practices across the U.S. - Designed and built a multi-tenant platform including provider, patient, and internal operations applications, enabling practices to prescribe, manage patients, and streamline clinical workflows. - Architected scalable cloud infrastructure, APIs, authentication, and data models supporting rapid product growth and high availability. - Worked closely with healthcare providers, pharmacies, and operations teams to translate complex clinical and regulatory requirements into intuitive software solutions. - Built systems for patient assessments, e-prescribing workflows, practice onboarding, payments, messaging, and administrative operations. - Introduced modern engineering practices including automated testing, CI/CD, feature flags, observability, and performance monitoring to improve development velocity and reliability. - Helped scale the business from an early-stage startup into a platform processing more than $1M in monthly revenue while maintaining a small, high-impact engineering team. Software Development and Software Management
Manager, Software Engineering
Breeze Airways
October 2022 - September 2025
- Lead a team with a size ranging from 5-11 developers, 2 QA developers, 2 designers and worked closely with a product manager to deliver quality, high-revenue features. - Delivered features that generated $10M+ in additional revenue - Manage a fully-remote team while building culture and improving the development process - Work to be more agile and have more effective scrum ceremonies - Work to keep communication between team members and management - Work with Sr Management to deliver the features they thought would best help Breeze Engineering Management, Engineering Leadership and +2 skills
Project Lead | Software QA Engineer | Healthcare Software | Pharmaceutical Software
Breeze Airways
October 2021 - October 2022
Managed a small team of 3 engineers building apps using Agile methodology to help make the travel experience better. - Built airport checked bag kiosk (iPad app connected to Zebra printer in kiosk enclosure) - Built detailed arrivals and departures board (web app displayed on a big TV) for internal operations
Software Engineer
Breeze Airways
February 2020 - December 2021
- Built out mobile (Ionic) and web (Angular) apps - (90%) - Help built out micro-service backend network (Rails) - (10%) - Review code, give feedback, and mentor other developers - Assist other developers in problem solving and solutions development
Full Stack web developer
DHI Computing Service, Inc.
January 2020 - February 2020
- Worked with .Net Core (C#) & Angular 2 to add features to loan servicing software - Worked with a small team on feature reviews and feature planning
Web Developer
freelance
January 2018 - September 2025
Worked on several projects listed here https://tomhallbuilds.com Tech used: React, Node, Prisma, Ruby on Rails, Postgresql, Heroku, AWS Full-Stack Development, Software as a Service (SaaS) and +1 skill
Co-founder, Community Developer
Electask
October 2017 - August 2021
- React front end with Ruby on Rails backend web app (70% React and (30% Rails) that helps counties manage election tasks - Brought on 3 counties in CA each with renewing 2 year contracts -Acquired by a private investor in August 2021
Web Developer
DHI Computing Service, Inc.
November 2016 - January 2020
I manage the websites and web content for DHI Computing Service and it's 4 divisions. Working with HubSpot, HTML, CSS, and JavaScript (React, GatsbyJS, SanityCMS), my team tries to convey each divisions' message clearly to increase conversion and customer retention.
Tom was also given offers to work at
Zendesk
Kaiser Permanente
Education
Brigham Young University - Idaho
Bachelor’s Degree
Tom was also personally admitted to
Brigham Young University
Brigham Young University Hawaii
Utah Valley University