Susan L.

Susan Lanphier

5.0

(6)

Leadership Coaching for Purpose-Driven Professionals Navigating Change

Creighton University Logo

Studied at Creighton University

Susan Lanphier Coaching Logo

Works at Susan Lanphier Coaching

Available March 9 at 5:00 PM UTC

Questions? Start chatting with this coach before you get started.

Susan's Coaching Offerings

Custom hourly · $175/hr

Get help with Emotional Intelligence, Conflict Resolution, and .

Susan’s Leadership Coaching Qualifications

Coaches professionally

Experience level: Director

10+ people coached for Leadership Coaching

Susan Lanphier is a credentialed coach who earned her coaching certification through the prestigious Hudson Institute of Coaching, a pioneer in the field for over 30 years. She is certified by the International Coaching Federation (ICF) and brings a rigorous, client-centered approach grounded in deep listening, self-awareness, and sustainable transformation. Drawing on more than 25 years of experience in high-tech program management and consulting, Susan uniquely bridges strategic thinking with human-centered coaching to help clients navigate complexity, transition, and growth with clarity and integrity.

Susan can help with:

Emotional Intelligence

Conflict Resolution

Change Management

Innovation and Creativity

Coaching and Mentoring

View all of Susan’s categories

About Susan

I am a leadership and transition coach who helps people navigate career and life changes with clarity, confidence, and purpose. Drawing from a foundation in human resources, with more than 20 years in high-tech, including 17 years at Microsoft, working in consulting, client relations, sales program management and marketing, I blend organizational insight and a deep understanding of people and change. My clients value my ability to translate corporate experience into practical, human-centered coaching. I partners with clients to uncover the patterns and perspectives that shape how they lead, communicate, and create impact. Grounded in curiosity and integrity, my coaching creates space for reflection, deeper self-awareness, and thoughtful experimentation, paired with a structured process that turns insights into meaningful action. Through this work, clients gain clarity, renewed energy, and stronger presence, creating greater alignment between who they are and how they show up in the world. Known for her calm, intuitive, and inquisitive style, Susan helps clients lead with intention and authenticity and cultivate meaningful, lasting transformation. Her coaching services include collaborative 1:1 coaching, DISC (workplace behavior assessment), providing 360 feedback, incorporating Positive Intelligence learnings and value discovery exercises. Susan is a credentialed coach through the Hudson Institute and is a certified coach through the International Coaching Federation. She is certified in DISC® through Thomas International. She also currently serves on the board of the Hudson Seattle Coach Community and is a volunteer with the ICF-WA state chapter.

Why do I coach?

I coach because I’ve seen how unexamined transitions, whether driven by growth, increased scope, or organizational change, can limit leadership effectiveness and performance. After more than 25 years in senior high-tech roles and navigating complex career transitions myself, I believe the leaders who perform at their best are those who intentionally pause to sharpen self-awareness, clarify priorities, and align their leadership approach with what drives results. This style of leadership creates space for teams to process change, build trust, and stay engaged rather than reactive, resulting in continued momentum through change, better decision-making, and sustained performance. I partner with leaders at critical moments to provide a confidential, high-trust space to elevate leadership capacity, expanding self-awareness, decision quality, and presence, so they can lead their teams with clarity, resilience, and measurable impact.

Work Experience

Susan Lanphier Coaching Logo

Founder

Susan Lanphier Coaching

June 2024 - Present

I am a leadership and transition coach who helps people navigate professional and personal change with clarity, confidence, and purpose. Drawing from a foundation in human resources, with more than 20 years in high-tech, including 17 years at Microsoft, working in consulting, client relations, sales program management and marketing, I blend organizational insight and a deep understanding of people and change. My clients value my ability to translate corporate experience into practical, human-centered coaching.

Prime 8 Consulting Logo

Program Manager

Prime 8 Consulting

February 2024 - November 2024

High-Tech Program Manager of a strategic company-wide AI sales initiative .

WMI Worldwide Logo

Senior Consultant

WMI Worldwide

November 2015 - March 2018

Primary manager of WMI’s largest engagement (Microsoft) where we deployed and managed multiple programs to improve business operations. Cross-functional Team Leadership, Program Management and +4 skills

Lenati Logo

Senior Marketing Consultant

Lenati

September 2010 - November 2015

Senior contributor on team designing and executing sales programs to increase Microsoft Account Executive’s Enterprise Agreement renewals. Awarded “Best Overall Session" at Microsoft's Global Sales Summit for session titled “Exceeding Quota through Upselling.” Marketing Strategy, Account Management and +3 skills

Microsoft Logo

Senior Sales Excellence Program Manager

Microsoft

July 2008 - July 2010

Global "Circle of Excellence" award recipient. Business owner responsible for designing and executing marketing and sales programs to drive Enterprise Agreement licensing revenue and renewal rates across Microsoft sales and Partners.

Microsoft Logo

Senior Marketing Manager, US Volume Licensing

Microsoft

November 2006 - July 2008

Business owner of licensing benefits program, managing cross-group team to ensure customers experience value from software, allowing field sales and Partners to maximize licensing revenue.

Microsoft Logo

Marketing Manager, US Small and Medium Business Solutions and Partners

Microsoft

December 2002 - November 2006

Developed and executed global customer relationship management communications program. Created and managed Partner sales events. Winner of the Vice President's “Make it Happen” award.

Education

Creighton University Logo

Creighton University

BS, Business Management, Marketing

1992 - 1994

University of South Dakota Logo

University of South Dakota

general

1990 - 1992

6 Reviews

Overall Rating

5.0

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Susan L.

Susan L.

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