Shenda Allen
5.0
(2)
Studied at City University of New York
Works at CHOICE
Successful clients at
Not currently taking new clients
Work Experience
Master Credentialed Coach
CHOICE
January 2020 - Present
I am a Master Mindset & Financial Fitness Coach. My ideal client is ready to master their mindset to achieve financial fitness and overall well-being. I am a value-creator, partnering with my clients to level-up, maximize fulfillment and eliminate regret. Ready to engage? Text "Financial Fitness" to 301-379-7332. Business Coaching, Business Process Improvement and +2 skills
Mental Health Coach
Modern Health
January 2020 - Present
Master Credentialed Coach
Internal Revenue Service
October 2014 - Present
Provide leadership coaching to leaders within the IRS. Consultant on internal change management initiatives. Virtual instructor for the IRS internal coach training program. Mentor coach and instructor for the Office of Personnel Management's Federal Internal Coach Training Program. Business Process Improvement, Communication and +2 skills
Manager
Department of Homeland Security
April 2010 - October 2014
Management oversight for formulating and enforcing Headquarter Training Center (HTC) policies, training Center operations, leveraging learning management system technology, and ensuring effective and efficient utilization of the training center. Determined HTC staffing requirements and oversight for training center workforce, created work schedules to ensure HTC coverage, supervised personnel and coordinated activities to support training delivery. Reengineered business processes to ensure all HTC processes and services were streamlined and executed efficiently. Established partnerships across the HTC with the Office of the Chief Procurement Officer and Intelligence & Analysis counterparts to effectively manage the HTC. Managed a robust continuous improvement process to enhance the learning environment and guest experience based on the requests and feedback of HTC students, guests, staff, and other stakeholders. Directed the creation and execution of marketing strategies for courses delivered at the Center. Monitored material resources used in training delivery, marketing, production, and operations activities. Oversight for procurement of training materials, office supplies, and ensuring quality control. Business Process Improvement, Communication and +3 skills
Change and Communication Consultant
Booz Allen Hamilton
October 2009 - April 2010
Applied change management principles and methodologies to facilitate a process modernization project for the Federal Aviation Administration (FAA). Implemented three stages of change (preparing, managing, and reinforcing change), planned and executed outreach activities, delivered targeted communications, conducted stakeholder analyses, identified obstacles to change, defined change management measures of success, and continually assessed and monitored change readiness. Provided expert consultative services in specialized technical areas such as training, communication and organizational development. Communication, Presentation Skills and +1 skill
Education
City University of New York
Bachelor of Science (B.S.), Human Resources Management and Services
1990 - 1994
2 Reviews
Overall Rating
5.0
Shenda has helped Leland clients get into Southern New Hampshire University