Manager, Customer Success

Lead, Go-to-Market

- Quantified a 37.6 million global addressable market for Foundry, a digital learning platform with personalized AI support for under-resourced entrepreneurs - Formulated go-to-market strategy, including partnership strategy, targeting seven different channels to reach under-resourced entrepreneurs - Identified seven types of partnerships and criteria for selecting partners for soft launching platform - Deployed surveys to over 70 entrepreneurial organizations globally for data collection on entrepreneur needs to inform foundry platform Channel Partners, Market Sizing and +2 skills

Strategy Consultant

- Defined 5 year expansion strategy for non profit, strategic plan, and robust cost model per department (totaling ~ $19 million) for implementation - Developed operations and investment processes for deploying $2 million grants to non profits and foundations Interviewing, Financial Modeling and +7 skills

Consultant

- Co-led Deloitte's partnership with FINCA, defining the pro-bono engagements with fintech startups and recruiting a team of practitioners to support the engagements - Led a team of 5 in a pro bono engagement with a fintech startup to create their marketing strategy and customer value proposition for pitching to traditional banks - Defined the experience, application, recruitment, and communications which yielded 25+ participants creating a financial sustainability strategy for an incubator as founding member of Deloitte's social impact hackathon - Developed quarterly report showing new user engagement metrics for postal service subscription program and regularly cross functionally coordinated team to plan for meetings with 50+ program partners Strategic Communications, Report Writing and +8 skills

Business Analyst

- Managed data-driven selection process and deployment of transportation security tech pilots across airports to explore strategies for increasing enrollments Data Analysis, Cross-functional Team Leadership and +5 skills