Social Media Manager NSW Chapter

Global Lead Coaching Services

Strategic Program Leadership: Lead the design, implementation, and scaling of a global career coaching initiative, aligning coaching psychology principles with business outcomes for a sales organization of over 60,000 employees. Certified Coach and Facilitator: Deliver individual and group coaching sessions as part of multiple coaching programs, helping employees develop self-awareness, resilience, and actionable career plans. Leadership Development: Design and facilitate workshops on leadership, emotional intelligence, and energy management, equipping leaders with tools to navigate complexity and foster collaboration. Community Building: Mentor and train a global network of over 100 coaches, fostering a vibrant coaching culture that supports career growth and personal development. Impact and Scalability: Drive accessibility to coaching services through innovative group coaching models and hybrid solutions, ensuring diverse employee segments benefit from coaching.

Microsoft Professional Coach

At Microsoft, I lead the Global Career Coaching Program, where I design and deliver coaching strategies to support employees in navigating their careers with clarity and confidence. My role involves coaching professionals at all levels, from early-career talent to senior leaders, helping them unlock their potential, overcome internal barriers, and take ownership of their career growth. I leverage methodologies like Energy Leadership™, Core Energy Dynamics, and the Energy Leadership Index (ELI) assessment to empower individuals in developing leadership skills, defining their career trajectory, and making intentional, impactful career decisions. Additionally, I contribute to fostering a coaching culture within Microsoft, supporting global initiatives that integrate coaching as a core driver of professional development and leadership excellence.

Owner-Consultant

Mastering Mindset is a premier coaching service dedicated to helping professionals and leaders redefine performance, gain career clarity, and unlock their full potential. Through personalized coaching, we empower individuals to overcome internal obstacles, build confidence, and create strategic career and leadership growth plans. Our services include Career Development Coaching, Leadership & Executive Coaching, Energy Leadership™ Assessments (ELI), and Career Transition Coaching—including support for those returning to the workforce. Using proven methodologies like Core Energy Dynamics and Neuro-Linguistic Programming (NLP), we help clients shift their mindset, maximize their energy, and create meaningful success in their careers and lives. Learn more at www.masteringmindset.com.au

Learning Lead

, I led a program focused on empowering customers to upskill their workforce in cloud transformation, from foundational to expert levels. I worked closely with organizations to build a strong learning culture, emphasizing curiosity, continuous development, and the value of certification in career growth. By integrating training into talent development and recruitment strategies, I helped businesses leverage learning as a driver of innovation and success.

Staff Program Management Leader

As part of Microsoft World-Wide Learning, My focus was on creating a "modern learning culture " in order to develop the highest performing sales, marketing and services people in business. The team creates and lands a collection of learning products optimized for global scale and local impact that are focused on deeper technical product knowledge, improved business confidence and fluency and professional skills.

Senior Customer Success Manager

As a Customer Success Manager and Product Consultant at LinkedIn, I worked closely with enterprise clients to drive adoption of LinkedIn Sales Navigator and transform their sales strategies. Acting as a trusted advisor and consultant, I partnered with clients to maximize their ROI through strategic success planning, project management, customer education, and executive coaching. I also led quarterly business reviews, ensuring organizations leveraged LinkedIn’s solutions effectively to achieve their business and sales goals.