Razikh Ulla
5.0
(7)
Studied at Capitol Technology University
Works at Meta (Facebook)
Successful clients at
Not currently taking new clients
Work Experience
Technical Program Manager
Meta (Facebook)
November 2024 - Present
Manage large-scale, multi-org infra platforms and programs. Lead Cross-functional stakeholder engagements Develop and manage delivery roadmaps, strategy documents Lead Product/Platform executions Onboard & train new hires Lead AI tools/platform adoptions for developer productivity
Technical Program Manager
Cisco
June 2023 - November 2024
• Led teams to develop an ad-hoc data analytics platform to generate key product and revenue insights using deep learning and large language models (LLMs) such as OpenAI, Llama 2, and Cohere. • Led teams to develop a recommendations platform to guide customers in configuring and generating efficient and relevant product orders. • Led teams to design and build an AI Helpdesk bot to receive user input and identify and perform relevant actions such as finding product documentation, managing support cases, and generating reports. • Developed and managed product roadmap and identified business requirements and critical use cases. • Established process for Epic user story lifecycle management, tracking incidents and defects. Conducted sessions on Agile Scrum best practices in managing sprints, throughput, velocity, and backlog Clear Communications
Technical Program Manager
Meta (Facebook)
March 2022 - June 2023
• Drove Ranking and Retrieval workstreams to build Content Recommendation flows for Facebook and Instagram. The work included refactoring 100+ generators and led to over 20% global watch time growth. • Controlled the privacy program to identify privacy concerns across the 13+ data stores and implement relevant logic to make the infrastructure privacy aware and comply with the regulatory requirements such as mandated by FTC, such as DMA, GDPR, CCPA and CPRA. • Defined and Tracked Objectives and Key Results (OKRs), Key Performance Indicators (KPIs), leading and lagging metrics, technical product roadmap, and cross functional dependencies for 5+ major workstreams. • Headed a program to identify the performance and content freshness issues across the recommendation stack. • Collaborated with the cross-functional team to drive privacy audits for AI models validating user data storage, retention, data access, data minimization Clear Communications, Recommender Systems and +5 skills
Technical Program Manager
Nokia
October 2020 - March 2022
Cultivated programs to implement modern scalable platforms consolidating legacy product and order management applications. Tracking the technical roadmap, sprint deliveries & cross functional dependencies with Engineering and Business teams on daily basis. Onboarding and facilitating vendor teams for product development and deliveries. • Analyzed application deployment architecture on Azure cloud, defined logic to assess application complexity to plan resources requirements, timeline for application migration. • Fostered the migration program to lift & shift, re-platform, rehost legacy applications on the Google Cloud Platform (GCP). • Designed and governed development, delivery of micro-services driven order orchestration platform. • Facilitated product infrastructure, delivery on Azure cloud platforms. Governing the Configure, Price and Quote (CPQ) project implementation and delivery on the Salesforce platform. • Planned and implemented Jira structure for the engineering team to plan, manage requirements and test cases. Clear Communications and Data Privacy
Delivery Manager
Moderro Technologies
October 2019 - October 2020
Fostered product deployment, support programs for North America customers. Engage with customers to capture feedback, resolve product concerns & drive expansions. • Analyzed data on a regular basis to derive business insights on product usage patterns, successful transactions & user satisfaction ratings. These insights resulted in over 40% increase in customer engagement. • Conceptualized and led team to design, develop & deliver edge device management and operations portal to manage 1000+ edge devices per site. • Aligned Cisco Remote Expert, Cisco Unified communication & contact center software and hardware deployment across 30+ sites for a large bank and health care provider in North America • Drove customer engagement to capture feedback and product experiences. • Participated in pre-sales meetings and business deals with the customers
Education
Capitol Technology University
Doctor of Philosophy - PhD, Artificial Intelligence
2021 - 2024
Washington State University
Master of Business Administration - MBA, Marketing/Marketing Management, General
2019 - 2021
7 Reviews
Overall Rating
5.0
Razikh has helped Leland clients get into Oracle