Nitin A.
Studied at Stanford Graduate School of Business
Works at Microsoft
Available Saturday at 9:00 PM UTC
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Work Experience
Senior Director, AI
Microsoft
May 2024 - Present
1. Leading the strategic direction and execution of Generative AI product/platform development, driving innovation across Microsoft's Marketing from content generation to optimizing user experience 2. Collaborating with executive leadership to align AI strategies with organization goals, fostering partnerships across teams and partners. 3. Directing development in advanced AI technologies, focusing on scalability, ethical considerations, and real-world applications. 4. Leading a team of product managers and engineers to develop GenAI based platforms to be consumed across Marketing Artificial Intelligence (AI), Content Creation and +5 skills
Artificial intelligence
Rutgers University
December 2023 - Present
Faculty for Mini MBA: Artificial Intelligence Artificial Intelligence (AI), Generative AI and +2 skills
Head of AI Services
November 2021 - May 2024
1. Led Generative AI Portfolio: Directed the creation and delivery of cutting-edge AI solutions, products, and offerings, driving an estimated XXX million USD for key cloud customers 2. Built and Scaled High-Performing Teams: Built and led a multidisciplinary team of senior technical PMs and AI/SW engineers, defining a strategic vision and leading the development of custom LLMs for Google Cloud Platform (GCP) customers. Established and scaled an AI practice from the ground up in India, generating a significant business impact of XX million USD. 3. Pioneered LLMOps/GenAIOps Frameworks: Defined and executed a comprehensive roadmap for LLMOps and GenAIOps, including strategies for evaluation, testing, deployment, and management, ensuring seamless integration for GCP customers 4. Influential Thought Leader and Collaborator: Represented Google at major industry conferences (e.g., ACM KDD, NeurIPS), advised AI startups on product strategy, and collaborated with cross-functional teams to address the needs of Google Cloud’s strategic customers Artificial Intelligence (AI), Generative AI and +4 skills
Lecturer of AI
Rutgers University
September 2021 - December 2023
Faculty for Mini MBA: Data driven management Course: https://www.business.rutgers.edu/executive-education/data-driven-management Instructor profile: https://www.business.rutgers.edu/faculty/nitin-aggarwal
Senior PM
February 2018 - November 2021
1. Leadership in AI Solutions for Strategic Customers: Led the development and delivery of advanced AI/ML products on Google Cloud Platform (GCP) for Fortune 100 companies, focusing on Vision, Natural Language, and other cutting-edge technologies. 2. Architectural Design and Strategy: Designed technical architecture, conducted code reviews, and developed comprehensive solutions, while translating complex customer requirements into effective end-to-end solution architectures in collaboration with sales, partner leads, and technical stakeholders. 3. Executive Collaboration and Business Transformation: Managed relationships with customer technical leads and CXOs of Fortune 500 companies, overseeing successful cloud migrations and presenting Monthly Business Reviews (MBRs) to drive decision-making. Led business transformation initiatives that delivered an annual run rate of XX million USD and converted into XXX million USD in annual savings for customers. 4. Team Leadership and Thought Leadership: Directed a team of 20+ ML engineers, Data Engineers, and Program Managers, and represented Google as a public speaker at international conferences, establishing a reputation as a thought leader in AI. Artificial Intelligence (AI), Generative AI and +3 skills
Data Scientist
March 2016 - February 2018
1. Product Lifecycle Prediction and Value Optimization: Developed solutions to predict product lifecycle stages and customer acquisition, resulting in a 120% increase in product lifetime value and total incoming volume. 2. Global Project Leadership and Customer Experience Enhancement: Managed 100+ team members across five global locations to improve customer experience for a major Google product, achieving over a 300% improvement in SLAs and key metrics. 3. AI-Driven Risk Management and Trend Analysis: Created an ML model for image classification to prevent policy violations, successfully blocking over 100 million bad impressions. Conducted text mining and semantic analysis to predict global behavior patterns and trends for products in their initial phase. 4. Technical Expertise in ML and AI: Led the development and launch strategy for new horizontal solutions. Hands-on experience with ML models like XGBoost, CatBoost, and deep learning models (CNN, DNN, RNN) using Python. Artificial Intelligence (AI) and Generative AI
Machine Learning Manager
EXL
June 2015 - March 2016
1. Healthcare Modeling for Claims Optimization: Developed unsupervised models for claims overpayment detection and outlier identification using clustering techniques, driving accuracy improvements for a major US healthcare giant. 2. Customer Service Modernization: Enhanced customer experience and satisfaction by implementing Text Mining and Association Rules Mining to optimize First Call Resolution (FCR) and reduce average Total Response Time (TRT) by 40%. 3. Strategic Team Leadership: Managed and motivated a team of Data Scientists to deliver complex projects for strategic customers, overseeing performance calibration, career development, and project success. 4. AI-Driven Insights for Customer Satisfaction: Utilized advanced text mining to categorize feedback and predict customer needs, significantly improving CSAT scores and operational efficiency. Business Strategy, Machine Learning and +1 skill
Strategy & Innovation Associate
Schneider Electric
May 2014 - July 2014
Associated with Strategy & Innovation division of BipBop department and worked to identify various business models available for "Smart DC micro off-Grid solutions". My work was to first understand the product including its technicalities of it and then study about the different business models available in that segment including what are the different marketing strategies companies used, What are the various investment methods etc. and then, propose a model that may work well as per our requirements. Earned Six sigma yellow belt and "Energy management associate (EMA)" certification. Market Research, Business Strategy and +1 skill
Nitin was also given offers to work at
McKinsey & Company
Education
Cornell College
Executive Education, Leadership and AI
2024 - 2025
Stanford Graduate School of Business
Executive Education, Corporate Innovation and Leadership
2019 - 2020
Attended 12 months long executive education (LEAD) from Stanford Graduate School of Business. This program is for corporate leaders and is designed to provide a concentrated alternative to the MBA program. It has a particular focus on corporate innovation, strategy and leadership.
Indian Institute of Technology, Kanpur
Master's Degree, Management
2013 - 2015