Nicole Smith-Miller
5.0
(2)
Studied at Eastern Washington University
Works at Sailing Collective
Not currently taking new clients
Work Experience
Founder & Program Director
Sailing Collective
August 2023 - Present
Built and scaled an educational program (eLearning Design and Implementation using LMS Systems) serving hundreds of students annually, overseeing end-to-end program operations and participant experience Led recruitment, interviewing, and selection of instructional staff, ensuring strong alignment between candidate strengths and program needs Designed and implemented onboarding and training processes to prepare new hires for successful program delivery Evaluated staff performance and provided ongoing feedback, coaching, and support to maintain high-quality outcomes Managed high-volume communication with students, families, and staff, delivering a strong, relationship-centered experience Coordinated logistics and execution for both in-person and virtual programs, including large-group events and workshops Developed structured processes for candidate evaluation and placement, improving consistency and decision-making across hiring cycles Virtual Program & Event Coordinator Planned and executed virtual programs and events for large participant groups, managing logistics, scheduling, and engagement Coordinated across stakeholders to ensure smooth delivery and strong participant experience Utilized digital tools to support communication, tracking, and program execution in remote environments Educational Psychology, Virtual Training and +72 skills
Lead Educator
Jackson Public Schools
July 2015 - Present
Guided students and families through complex academic decisions, building trust and helping individuals make informed choices Assessed individual needs and alignment to programs, applying a consultative approach like candidate evaluation and matching Collaborated with cross-functional teams to support program delivery and improve participant outcomes Delivered clear, consistent communication across diverse groups, ensuring a positive and supportive experience Contributed to program coordination, scheduling, and operations in fast-paced environments Program Development, Pipelines and +6 skills
Quality Assurance Coordinator
Strava Inc
March 2011 - June 2013
Regulatory Documentation -40 % |Software Development Verification -35 % | Quality Assurance -25 % • Maintained regulatory documentation for design control of software products and manufacturing processes in compliance with ISO 13485 standards. • Tested and verified new software and software updates & maintained design history files and patents. • Administration of risk management and implementation of corrective and preventative actions; including audit preparation and working in partnership with external auditor. Data Tracking
Geologist
BYU-Idaho
June 2010 - September 2010
Manage well sampling team, data collection and analysis, cost/benefit analysis for new pumping systems on the Hanford Environmental Cleanup site. Database internship. Updated databases with site well sampling data utilizing Microsoft Access. Became familiar with data systems. Data Tracking
Recruiting Intern
KADLEC MEDICAL CENTER
June 2006 - August 2006
-Supported recruitment efforts for specialized physician roles in a competitive healthcare environment -Assisted with candidate identification, outreach, and coordination of interview processes -Observed and contributed to strategies for engaging high-demand candidates -Gained exposure to relationship-building and pipeline development in recruiting workflows
Education
Eastern Washington University
Master's Degree, EDUCATION
2014 - 2015
Grade: Secondary 9-12 General Science Endorsed: Chemistry, Physics, Biology, Earth Science, Geography
Eastern Washington University
Bachelor's degree, Geology
2005 - 2011
2 Reviews
Overall Rating
5.0
Nicole has helped Leland clients get into La-Z-Boy