Mikey H.
Studied at Northwestern University
Works at Samsara
Available tomorrow at 3:30 PM UTC
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About Mikey
I have done everything under the sun in B2B SaaS Revenue Operations. I have been a part of a 2 man sales ops shop that supported 100 sellers and handled everything from SFDC Admin to Marketing Ops to Commissions to Sales Enablement. I have been one cog in the giant machine at LinkedIn, supporting thousands of customer success managers in a primarily quantitative role. I've seen hypergrowth both as a mainline "process, policy, tools" Sales Ops IC and manager, and run all analytics, insights and forecasting for a company at the same stage. I have also been the first Sales Ops hire at a young unicorn, creating the first account books and forecasting process an ascendant org has seen. All of that is to say- I have a wide breadth of experience in this world, and can speak to a lot of it. I have hired and been hired in a lot of these gigs, and can help folks understand what it takes to get, keep, and thrive in these jobs.
Why do I coach?
I have always had a passion for coaching. I coached youth and high school basketball as a teen and into my 20s and I really miss it. I also work in a job function that people usually don't even know about until they start their careers. Nobody dreams of being in Revenue Operations, and there's no specific degree or training for it. But it's great work! The combination of the qualitative and quantitative is unmatched. Supporting sales provides a feeling of being on a team with a scoreboard, which I love. And above all, I believe that any smart person with a motor can become excellent at this job. I'd love to help motivated young people who haven't found their path, and I think RevOps can be a great option for those folks.
Work Experience
Director, Sales Operations
Samsara
September 2025 - Present
Sales Operations
Flock Safety
March 2025 - September 2025
Senior Manager, Business Insights
Flock Safety
May 2022 - March 2025
Sales Operations
Applied Intuition
April 2021 - May 2022
Was first Sales Operations hire for hypergrowth A16z-backed autonomous vehicle testing software startup: -Built out first defined account books, driving sales rep focus on target accounts -Implemented forecasting methodology -Worked with product leaders to build training across multiple product lines for highly technical products -Built Salesforce instance- first standard dashboarding, account and opportunity layouts, role/profiles/etc. -Administered Sales Commissions
Sales Operations
Samsara
May 2019 - April 2021
-Hired and managed team of between 4-6 Sales Ops team members, providing support across Inside Sales and Enterprise Sales -Opened Atlanta office, serving as the first full-time Sales Ops hire in Atlanta and managing the growing team as we opened our second North American office -Served as the ultimate arbiter on Rules of Engagement disputes. Led a committee of Sales Reps and Leaders to update the Rules of Engagement. Created a standard intake system for Rules of Engagement disputes
Sales Operations Analyst
Samsara
October 2018 - May 2019
-Worked across organization to launch pilot go-to-market team for new product, assisting with needed Salesforce changes, updating deal processes to ship beta units to customers, and supporting enablement efforts -Served as primary support for Account Development organization, responsible for Salesforce and RingCentral systems to ensure smooth operation of Hot Transfer system that connected Account Executives with leads within minutes of form submission -Created new system for Sales Reps to take ownership of unworked accounts, eliminating over one hundred support tickets each quarter
Strategy & Operations Associate
July 2017 - September 2018
-Partner with Managers and Directors in Global Customer Success Organization to optimize processes and drive strategy -Lead project design and implementation for global cross-functional projects, working with business partners in finance, systems, business analytics, customer marketing and others -Own calculation and reporting of key metrics, from data gathering in SQL through data visualization -Drive annual planning process, including headcount modelling and territory creation
Education
Northwestern University
Bachelor's Degree, Political Science
2010 - 2014
Minor in Business Institutions