
Irasema Romero
Studied at Columbia University
Works at Gong
Available Friday at 10:30 PM UTC
Questions? Start chatting with this coach before you get started.
Work Experience

Director, GTM Communications
Gong
May 2024 - Present
• Own internal communications strategy to reach a distributed audience of 1,000 sales and post-sales reps and revenue employees during a period of rapid growth and AI-driven product evolution, with a focus on driving clarity, engagement, and rep productivity. • Delivered a new communications framework designed to translate complex business strategy and OKRs into actionable messaging across email, huddles, field newsletters, toolkits, and Slack, resulting in a 27% YoY improvement in employee engagement and supporting 55% growth in annual revenue. • Owned executive messaging and mainstage storytelling for the 2025 Revenue Kickoff and GTM Leadership Summit, delivering 18 hours of content that helped leaders and frontline teams align around vision, priorities, and change; 90-97% reported increased clarity and confidence. • Introduced AI-powered workflows and launched Glean to reduce friction, scale knowledge sharing, and modernize how teams access and retain critical information.

Director, Employee Communications
Ancestry
June 2020 - August 2022
• Led global employee communications during a pivotal period of strategic and cultural transformation, helping employees reconnect with Ancestry’s mission while navigating a new company direction. • Partnered closely with the CEO and senior leaders to establish clear communication rhythms and narrative threads to link strategy, culture, and subscriber impact. • Translated complex, multi-year strategy into stories employees could see themselves in, strengthening understanding, trust, and engagement across the organization. • Launched monthly executive forums and an annual global leader conference to equip managers with context and confidence to lead through ongoing change. • Directed the research, design, and launch of a new global intranet experience, achieving 85% weekly employee engagement.

Director, Corporate Communications
AT&T
September 2011 - May 2020
Director, Employee Communications • Promoted to lead enterprise employee communications for AT&T’s holding company during the critical lead-up to and early months of the COVID-19 pandemic, supporting a global workforce of 240,000 employees. • Partnered with Corporate Communications, HR, and Legal to design and deploy enterprise-wide crisis communications protocols focused on employee safety, transparency, and trust. • Advised senior leaders on high-stakes, rapidly evolving messaging, balancing speed, accuracy, and empathy in an unprecedented environment. • Managed and coached a team of communicators delivering clear, timely communications across global internal channels. Director, Employee & Executive Communications • Selected to lead employee and executive communications for AT&T’s $4B expansion into Mexico, integrating two wireless acquisitions and launching the AT&T brand in a new market. • Advised senior leaders on high-stakes, rapidly evolving messaging, balancing speed, accuracy, and empathy in an unprecedented environment. • Orchestrated an integrated communications campaign positioning AT&T’s long-term investment in Mexico, spanning executive engagements, employee communications, and cross-functional coordination. • Led a team of 15 communicators, managing bilingual (English and Spanish) communications initiatives to reach 15,000+ employees, including retail store reps and network fleet teams across the country. • Created Nuestro Mundo, an employee newscast, and launched Historias AT&T, a podcast amplifying employee voices and strengthening connection across the organization.
Education

Columbia University
Masters Degree, Journalism
2010 - 2011

Brigham Young University
Bachelors, Communications: PR
2006 - 2008