Frances S.
UX Career Coach | Led Design in Consumer Tech & B2B Entertainment for 15+ Y
Studied at College for Creative Studies
Works at The Walt Disney Company
Available Tuesday at 12:00 AM UTC
Questions? Start chatting with this coach before you get started.
Frances's Coaching Offerings
Advance Your Design Career
Expert coaching to elevate your skills and achieve your design goals.
Starting at $63010h+ of coaching
Nail Your Design Interviews
Crush the interview through mock interviews, personalized feedback, and more.
Starting at $3325h+ of coaching
Land a Design Offer — Getting Started
Foundational support to launch or grow your design career
Starting at $3325h+ of coaching
Custom hourly · $70/hr
Get help with Interview Prep, Skill Building, and .
Frances’s Design Qualifications
Experience level: Manager
With over 15 years of UX design experience at global brands like Dell and Lenovo, I specialize in helping aspiring and mid-career designers get unstuck, level up, and tell their stories with confidence. I'm currently a Lead UX Designer in enterprise B2B tools at Disney and a professor at Austin Community College and CCS’s MFA program. I’ve coached students, junior designers, career switchers, and even seasoned professionals looking to break into product design leadership. Whether it’s portfolio storytelling, interview prep, or making a confusing UX problem sound smart—I'll help you approach it with clarity and personality. I also bring humor and honesty to the table—because design is serious business, but coaching doesn’t have to be boring.
Frances can help with:
Interview Prep
Skill Building
Wireframing
Design Thinking
User Interface Design
Visual Design
User Experience Design
Prototyping
About Frances
Hi, I’m Frances Sun. I’m a Taiwanese UX/UI designer with over 15 years of experience working across tech and entertainment—places like Lenovo, Dell, and now Disney. I originally studied Industrial Design back in Taiwan, which gave me a solid foundation for the kind of work I do now. At Disney, I lead the Ad Platforms team. We’re in charge of the UX for a key sales product that supports channels like ABC and ESPN. Before this, I was at Dell, where I worked closely with engineers to improve how people configure high-end server products. And at Lenovo, I focused on consumer-facing experiences, like PC support software and cloud storage tools.
Why do I coach?
I coach because I’ve been that person—overwhelmed, second-guessing my portfolio, wondering if I belonged in the room. Early in my career, I didn’t have a lot of guidance, so I had to figure things out the hard way. Now, after 15+ years designing for big tech and entertainment companies, I want to make that path less confusing for others. I’m not here to hand out fluff. I’ll help you get clear on your story, sharpen your work, and build the confidence to back it up. Because talent is everywhere—but sometimes you just need someone who’s been through it to show you what’s next.
Work Experience
Lead Product Designer
The Walt Disney Company
October 2021 - Present
Education
College for Creative Studies
MFA, Design
2009 - 2011