Beracah A. | Leland

Beracah Agwang

5.0

(5)

Studied at University of Oxford

Works at Private Real Estate Developer

Successful clients at

Not currently taking new clients

Protected by the Leland Experience Guarantee

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Work Experience

Administrative Assistant

Private Real Estate Developer

April 2025 - Present

• As the primary external contact, I manage correspondence with multiple stakeholders, maintaining professionalism across digital platforms. • Organise digital and physical filing systems, ensuring compliance with legal and financial deadlines. • Track and monitor time-sensitive processes, applying strong project management skills.

Sales Consultant

Volcanoes Safaris

November 2022 - October 2024

• Led global digital engagement campaigns, increasing brand visibility and outreach, hence boosting engagement by 35% and inquiries by 20%. • Oversaw and ensured seamless communication flow of the central communications hub (marketing mailbox), ensuring efficient responses to client queries • Produced in-depth key performance indicators and audience behaviour trends monthly analytics reports (Google Analytics, Mailchimp), that informed marketing and operational decisions. • Led in putting together and disseminating impact stories that highlighted the company’s community-led initiatives, supporting intercultural understanding and inclusion

Service Advisor

VAG Motors

October 2021 - November 2022

• Conducted client satisfaction surveys and analysed feedback to improve service delivery. • Provided tailored solutions, strengthening customer trust and loyalty. • Analyzed competitor marketing strategies and practices to benchmark and improve service strategies • Researched new products, technologies, or updates in the industry to offer informed recommendations to customers. Communication