Routing & Process Support (Using ChatGPT)
Learn how to automate tagging, categorization, and routing for repetitive workflows using AI.

Personalization & Recommendations (Using ChatGPT)
Discover how to use AI to tailor content, messages, and experiences for different audiences.

Brainstorming & Idea Generation (Using Canva AI)
Use AI to spark creativity and enhance team brainstorming through visual and text-based collaboration.


Exercise: Writing with AI - Creative Application
Practice using AI to adapt tone and structure for different audiences and transform raw ideas into polished writing.


Common Pitfalls in AI Writing
Checklist of common writing issues (tone drift, hallucinations, overconfidence) and how to identify and fix them.


Exercise: AI for Research & Analysis
Use AI to experiment with prompts, analyze varied results, and synthesize multiple perspectives into a unified summary.


Checklist for Fact-Checking AI Outputs
Simple verification framework to ensure AI responses are accurate, credible, and unbiased.


AI Integration Directory
Directory of common AI integrations (Slack, Notion, Google Workspace, Zapier) with ideas for what to automate first.


Exercise: Automate a Team Workflow with AI
Redesign a repetitive team process—from trigger to action to outcome—using AI-driven automation.


Audit an AI Use Case for Risk
Practice identifying potential risks and safeguards for a specific AI use case.


Responsible AI Frameworks and Laws at a Glance
Review major frameworks and regulations shaping responsible AI practices.

Training & Scaling: Turning AI into Habit
Learn how to embed AI into daily routines through consistency, peer learning, and visible wins.

Turning AI Learning into Real Results
Apply course concepts to identify your first pilot and define measurable next steps.


AI at Work: 5 Ways to Save an Hour a Day
Feeling overwhelmed by AI but not sure where to start? This hands-on workshop shows you exactly how to use AI for real work—today. This session is for professionals who want to work smarter, not harder, using free AI tools like ChatGPT or Claude. Outcomes: You’ll leave with a clear framework for prompting AI effectively, five ready-to-use examples for real work, and customized prompts to fit your own role. Learning Objectives: *Understand how AI fits into everyday workflows *Identify 3+ tasks AI can do faster and better *Practice a repeatable method for effective prompting

The AI Brainstorm Lab: Turn Any Idea Into 10 Better Ones
Discover how to use AI as your creative partner, not just your assistant. In this hands-on lab, you’ll learn how to generate, expand, and refine ideas using ChatGPT or Claude—whether you’re naming a project, planning a campaign, or trying to get unstuck. Outcomes: You’ll leave with 10+ new ideas generated live, a framework for evaluating and combining AI suggestions, and practical techniques for overcoming creative blocks and turning raw ideas into real concepts. Learning Objectives: *Recognize where AI can enhance creative thinking and idea generation *Use structured prompting techniques to expand, combine, and refine ideas *Apply AI brainstorming methods to generate actionable outputs for real projects


Prompt Design 2.0: How to Get Consistently Great Results with AI
If you’ve tried using AI but get inconsistent results, this session is for you. Learn how to think like an AI architect, using context, constraints, and iteration to get reliable, high-quality output every time. You’ll see real examples, practice refining prompts, and leave with frameworks you can reuse in your own work. Outcomes: You’ll leave knowing how to diagnose why prompts succeed or fail, improve them systematically, and create prompt templates that deliver consistent results for writing, research, or communication tasks. Learning Objectives: *Understand how context, constraints, and iteration affect AI output quality *Diagnose why a prompt isn’t working and apply structured methods to improve it *Develop reusable prompt frameworks tailored to your professional role


Build Your First Custom GPT (No Code Required)
Imagine having an AI assistant that already knows your workflow, your writing style, and how you like things done. That’s what Custom GPTs can do: write content, answer client questions, summarize reports, train new team members, and organize project plans. In this hands-on workshop, you’ll learn how to build one from scratch (no coding required). We’ll walk step-by-step through defining your GPT’s purpose, adding your own examples or instructions, and refining how it responds—so by the end, you’ll have a personalized AI assistant that works the way you do. (Note: You’ll need ChatGPT Plus to create a GPT, but anyone with the free version can attend, follow along, and learn the process.) Outcomes: You’ll walk away with your first working Custom GPT, a clear understanding of how to teach AI your preferences, and ideas for expanding your assistant’s capabilities for different roles or teams. Learning Objectives: *Understand what Custom GPTs are and how they extend AI beyond one-time chats *Learn the step-by-step setup process (no coding required) *Build and test your first GPT for your own use case or workflow

Human + AI Collaboration: Learn How to Think With AI
In this reflective and practical workshop, you’ll learn how to use AI as a true thought partner--one that helps you reason through ideas, uncover blind spots, and make better decisions. Through live examples, you’ll see how to move beyond surface-level use (like writing or summarizing) and instead use AI to challenge assumptions, explore alternatives, and clarify strategy. You’ll practice “collaborative prompting,” a method that turns AI into a sparring partner that helps you think deeper, faster, and more creatively. Outcomes: You’ll leave with a set of conversational prompts for strategic thinking, a clearer understanding of what humans do best in an AI-powered world, and confidence using AI as an extension of your judgment and creativity. Learning Objectives: *Recognize when to rely on human intuition vs. AI reasoning *Practice “collaborative prompting” for deeper insight and reflection *Use AI strategically to analyze, debate, and refine complex ideas

Translation & Accessibility (using DeepL and ChatGPT)
Discover how AI improves clarity and inclusivity through translation and plain-language rewriting.

Research & Information Gathering (using Perplexity)
Explore how AI compiles and organizes data or articles into concise, trustworthy summaries.
