Description

Product Ops is one of the most in-demand functions in tech — and one of the hardest to break into or scale well. This program gives you a clear, practical path, whether you're trying to land your first role or level up as a current practitioner. I've built and scaled Product Operations across Instacart, Netflix, Meta, Google, and Stitch Fix — through pre-IPO stages, 0→1 launches, and build-to-growth transitions. This is the coaching I wish I'd had: no fluff, no generic frameworks, just what actually works. Over six weeks, we'll work 1:1 to build your foundation and your evidence. You'll learn what Product Ops truly owns — intake and prioritization, voice of customer, enablement, and quality — and how it differs from PM and Program Management. We'll sharpen the skills that actually matter: getting to root cause, building relationship capital, and influencing without authority. And we'll go deep on where AI fits — not just to expedite the product development lifecycle, but to rethink it. You'll leave with a concrete plan, real artifacts to show hiring managers or your leadership, and the confidence to position yourself for where you're headed. This program is for you if you're: 1. Exploring Product Ops as a career and want a credible way in 2. A PM, analyst, or ops-adjacent professional pivoting into the function 3. A current practitioner ready to sharpen your operational excellence 4. Building the Product Ops function at your company for the first time What's included (6-session program, delivered over ~6 weeks): 1. Foundations & your positioning — where you are, where you're headed, and the story that connects them. 2. What Product Ops really owns — the four pillars, mapped to your target role or company. 3. Thinking in systems — the multi-sided marketplace, and how to hold every side in view. 4. The skills that set you apart — root cause, relationship capital, influence without authority. 5. AI in the product lifecycle — the tools I actually use, and how to rethink stages, not just speed them up. 6. Break in or level up — what hiring managers look for, positioning your experience, and your 90-day plan.