Olivia Conti
Navigate high-stakes communication with a Comm PhD & Product leader
Studied at University of Wisconsin - Madison
Works at Conti Trust Strategies
Questions? Start chatting with this coach before you get started.
Olivia's Offerings
Custom hourly · $200/hr
Get help with Active Listening, AI Fundamentals, and .
Olivia’s Communication & Public Speaking Qualifications
Experience level: Manager
10+ people coached for Communication & Public Speaking
I bring a rare combination of academic rigor, real-world product leadership, and hands-on teaching experience to communication and public speaking coaching. With a PhD in Communication focused on rhetoric and digital culture, alongside years of leading cross-functional teams and presenting to executives, engineers, and global audiences, I help people at all levels think clearly, structure their ideas, and communicate in ways that actually land. I’ve developed and delivered trainings like Safety by Design for product managers and technical teams, and led the development of complex safety products that depend on translating nuanced, high-stakes concepts into clear, actionable narratives that align executives and on-the-ground staff alike. My approach blends strategic clarity, audience awareness, and practical execution, grounded in both scholarly expertise and real-world experience shaping communication in fast-moving, high-impact environments.
Olivia can help with:
Active Listening
AI Fundamentals
Conflict Resolution
Effective Communication
Negotiation Skills
Persuasion and Influence
Presentation Skills
Work Experience
Founder and Principal Advisor
Conti Trust Strategies
January 2025 - Present
After nearly a decade in trust & safety, I started my own consultancy to help tech companies build safer, more resilient platforms without sacrificing user experience or business growth. I specialize in risk assessment, product strategy, and internal alignment around safety priorities, with a particular focus on social platforms and AI. In addition to my work with tech clients, I also conduct research on safety issues for nonprofits, drawing on my academic background. My goal is to bring together deep research expertise and hands-on industry experience to offer thoughtful, pragmatic guidance for navigating today’s online safety challenges.
Senior Product Manager
Twitch
July 2020 - August 2024
July 2020-January 2024 - SPM for Safety Systems/Sitewide Internal, responsible for Twitch's content moderation and other internal safety products January 2024-August 2024 - SPM for Proactive Safety & Machine Learning
Product Manager
May 2019 - June 2020
Focus on abuse detection ML
Product Trust Partner
November 2017 - May 2019
Worked with product and engineering teams to build features that were safe by design, developed product policies for consumer features
Public Speaking Assistant Lecturer
Santa Clara University
July 2015 - December 2015
Graduate Teaching Fellow
University of Wisconsin-Madison
August 2012 - May 2017
Education
University of Wisconsin - Madison
Doctor of Philosophy (Ph.D.), Rhetoric, Politics, and Culture
2012 - 2017
Activities and societies: Rhetorically Speaking -- UW Madison Rhetoric Blog Teaching Assistant for Digital Media Production, Digital Rhetoric
Syracuse University
Master of Arts - MA, Communication and Rhetorical Studies, Communication and Rhetorical Studies
2010 - 2012
Activities and societies: Teaching Assistant, Future Professoriate Program, winner of Scuse Scholarship
Bard College
Bachelor of Arts, Written Arts and Literature
2006 - 2010
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