Levi Lutz
5.0
(5)
Studied at Western Governors University
Works at Anglepoint
Successful clients at
Available tomorrow at 11:30 PM UTC
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Work Experience
Sr. Manager - Data Intelligence
Anglepoint
January 2025 - Present
Department Architecture: Scaled the Data Intelligence team from 1 to 7 specialists, overseeing both client-facing deliverables and internal automation initiatives. Agentic AI Implementation: Developed in-house agentic services combining AI-driven workflows with Python scripts. These initiatives have (In the first 6 months) eliminated 3,972 manual labor hours annually, allowing our experts to focus on high-value consulting. AI & Automation Champion: Acting as AI Champion, helping establishing governance, ethical usage policies, and the strategic roadmap for emerging technologies across the firm. Operational Excellence: Developed platform-agnostic automation frameworks that integrate with industry-standard ITAM solutions (ServiceNow, Flexera, Snow) and data sets, drastically increasing delivery speed and data accuracy. Strategic Growth: Drive technical and tactical execution that helps maintain Anglepoint’s leadership position in the Gartner Magic Quadrant for SAM Managed Services. Artificial Intelligence (AI), Data Intelligence and +3 skills
Sr. Lead Consultant
Anglepoint
February 2024 - January 2025
Recruited to spearhead the evolution of Anglepoint’s data-led ITAM delivery. Focused on architecting advanced methodologies and proprietary analytical frameworks that enable global enterprises to navigate and optimize complex software and hardware ecosystems. Key Achievements: Strategic Portfolio Optimization: Delivered high-impact results for Fortune 100 clients, including a flagship engagement for a global SaaS leader that identified $40M in consolidation and standardization opportunities through data-driven rationalization. Data Architecture & Engineering: Architected sophisticated data schemas and automated normalization pipelines to synthesize millions of disparate data points—including lifecycle (EOL) intelligence, renewal cycles, and complex contractual terms—into a centralized, high-integrity knowledge base. Digital Transformation of Delivery: Shifted the client experience from static, manual spreadsheet analysis to dynamic, real-time Power BI ecosystems. This transition drastically improved delivery speed, accuracy, and executive visibility into risk and opportunity. Institutional Innovation: Developed repeatable frameworks and suite of data deliverables that have been adopted as organizational and departmental standards, driving significant recurring revenue and setting a new industry benchmark for "Data-First" IT Asset Management.
Contract Specialist
UnitedHealth Group
March 2022 - February 2024
Stakeholder Management and Communication
Sr. IT Asset Program Manager
REI
January 2020 - March 2022
• Owned all technology hardware, software and technical services agreements within the Co-Op. • Worked to bridge the gap between company visions and realities. • Served as program manager for all life-cycle refresh projects in the Co-Op • Maintained all software licensing agreements as well as reviewed, approved and negotiated all software and technical services contracts. • Served as focal point for communications between end user support services and our 14,000 employees. • Proven track record with managing and leveraging vendor relationships. • Adept at reporting and data analytics. I use data-driven decision making to align my team and ensure key metrics are being met. • Built and deployed systems and processes to enable the entire End User support team to work remotely within hours of getting the notice that our campus would be shut down. This process is now the process that allows 100% of REI HQ employees to work from home. IT Asset Management, Configuration Management and +3 skills
IT Service Operations Manager
REI
April 2018 - January 2020
• Supervised entirety of Tier 1 and Tier 2 service desk operations. Ensuring SLAs were being met across the board. • Developed training for Tier 1 and Tier 2 service desk teams including an interactive curriculum. Improving skills adoption across the entire team. Reduced onboarding time from 6 weeks to under a week. • Maintained and improved knowledge base and other support documentation. • Consistently improved processes and efficiency, resulting in being able to operate at higher volumes with fewer staff. • Liaison between departments, ensuring cross-divisional collaboration on issues big and small. • Provided technical supervision of Tier 2 support in addition to being an escalation resource for them, removing blockers and ensuring their ability to succeed. • Launched Service Desk 2.0 which was a complete re-work of how we perform, focusing on increased FCR and decreased number of escalations, saving the Co-Op significant labor costs by avoiding the escalation of more issues to engineers. • Improved our metrics and trend tracking ability, moving us to a more proactive vs. reactive state IT Asset Management, Configuration Management and +3 skills
Facilitator | Collaboration Designer
AIM
March 2018 - April 2018
I was responsible for identify and documenting business use cases for collaborative technology within the co-op. This included determining the best course of action for utilizing collaborative applications with user adoption functionality and cost as the input variables. Configuration Management, Stakeholder Management and +1 skill
IT Manager
Harley Marine Services
May 2015 - March 2018
I manage an IT department that maintains active directory and exchange servers for 400 users. We handle all network, hardware and telecom trouble tickets, technology research, implementation and project management. HMS operates a large fleet of tugs and barges, maintaining 100% communications and data up time is our top priority. IT Asset Management, Configuration Management and +3 skills
Education
Western Governors University
MBA, IT
2018 - 2020
I studied in the MBA program and graduated with a 4.0.
Western Governors University
BS, Business Administration - IT
2015 - 2018
5 Reviews
Overall Rating
5.0
Levi has helped Leland clients get into Anglepoint