
Jay Floyd
5.0
(11)
Studied at Bryant College
Hiring Manager at Rula
Successful clients at
Available tomorrow at 9:00 PM UTC
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About Jay
A lot of high-performing technical managers are doing good work, but paying too much for the way they lead. That is usually where I come in. I’m Jay Floyd, a leadership coach and former Engineering Manager, Data Platforms at Zapier with 15+ years across data engineering, analytics engineering, data platforms, governance, and technical leadership. I coach technical managers who were promoted because they were strong technically, but now need a stronger system for people leadership. Delegation. Performance conversations. Hard conversations. Trust. Communication under pressure. Stakeholder friction. Former peer dynamics. The stuff that becomes the real job once you are no longer just responsible for your own output. My work is built around a simple idea: technical skill got you promoted, but people leadership is the job now. I help clients build their People Leadership OS, a practical leadership system built around how they actually think, communicate, decide, handle pressure, and build trust. I do not coach people into generic leadership templates. I help them turn the way they are wired into the way they lead.
Why do I coach?
I coach because I know what it feels like to look like you’re doing fine while carrying way more than people know. I’ve been the person who could figure things out, adapt fast, take the pressure, solve the problem, and keep moving. For a while, that works. It gets you trusted. It gets you promoted. It makes you useful. Then one day the cost starts showing. You realize the same habits that made you a strong operator can start working against you as a leader. You know too much, so everything runs through you. You care about quality, so delegation feels risky. You can see the answer, so you become the answer machine. You want to be fair, so hard conversations get delayed. You look calm from the outside, but inside you are doing too much manual processing. That is why I coach. Because a lot of technical managers are not failing. They are leading a new role with an old operating system. My work helps them build a better one. Not by becoming someone else, but by using what is already real in them: their strengths, story, instincts, communication style, pressure patterns, and leadership edge. The goal is simple: lead people, pressure, and performance with more clarity, more trust, and less unnecessary cost.
Work Experience
Sr. Manager, Analytics Engineering
Rula
June 2026 - Present
Hiring Manager
Senior Engineering Manager, Analytics Engineering at Rula, where I lead teams responsible for transforming data into a strategic asset that helps expand access to mental healthcare. My work sits at the intersection of analytics engineering, data governance, AI enablement, and organizational decision-making. I partner closely with Product, Clinical, Finance, Operations, and Engineering leaders to build trusted data platforms, scalable self-service analytics, and governance systems that allow teams to move quickly without sacrificing quality, privacy, or trust. Over my career, I have specialized in helping organizations turn complex data ecosystems into practical business capabilities by creating clarity, reducing operational friction, and designing systems where the safest and healthiest path is also the easiest path.

Manager, Data Engineering
Zapier
July 2023 - April 2026
Hiring Manager
Led data engineering, analytics engineering, data platform, and reliability work across multiple teams supporting Zapier’s internal data ecosystem. Managed a mixed technical team across Data Engineering, Analytics Engineering, Platform Engineering, and SRE functions, with direct reports ranging from junior engineers to staff-level contributors. Led teams responsible for core data platform reliability, analytics enablement, governance, and infrastructure modernization across a high-growth, automation-focused technology company. Helped drive Zapier’s migration from Redshift to Databricks, partnering across engineering, analytics, and business stakeholders to support a more scalable data platform foundation. Led and shaped data governance strategy in partnership with Legal, Finance, Product, Engineering, and executive stakeholders, including leadership of Zapier’s Data Governance Council. Negotiated and supported strategic vendor work tied to the Databricks platform, balancing technical requirements, business needs, and long-term platform direction. Coached engineers and analytics professionals through technical growth, role transitions, communication challenges, and leadership development. Served as a cross-functional translator between technical teams and business stakeholders, helping clarify priorities, reduce ambiguity, and improve trust in data systems. Led AI transformation work within the Data organization, including practical adoption of AI-assisted workflows to improve communication, documentation, governance support, and delivery-cycle analysis. Built team operating practices that improved clarity, accountability, and collaboration across distributed technical teams. Advanced from senior individual contributor into people leadership, eventually managing multiple teams and broader data-platform responsibilities.

Life and Career Coach
Mento
May 2022 - Present
I coach high-potential professionals in tech to build unshakable confidence—not by ignoring their story, but by owning it. Instead of performing past our pain, we work from it—turning lived experience into leadership advantage. Using strengths-based coaching rooted in the Rare Stack™ framework, I help clients identify what makes them unmistakable and design strategies that fit how they’re actually wired. My coaching isn’t about becoming someone new—it’s about remembering who you’ve been the whole time and building around that truth. Through 1:1 coaching, group cohorts, and community content, I help people move from self-doubt to self-alignment. Together, we don’t just chase success—we define it from the inside out. Performance Motivation, Interpersonal Skills and +1 skill

Manager, Data Enablement
Zapier
May 2022 - July 2023
I led a team of four Analytics Engineers. We owned the central data pipelines and shared assets that powered analysis and decision making across the company. As the hub in a hub‑and‑spoke model, we enabled specialized teams to move faster on trusted, well‑modeled data. I set a clear delivery cadence, coached by strengths, and kept priorities tied to business outcomes. Key contributions - Team leadership and coaching: Developed Analytics Engineers through clear expectations, focused 1:1s, and practical feedback. Removed blockers quickly and kept collaboration tight across partners. - Central data foundation: Designed, built, and maintained shared pipelines and canonical datasets that served core business domains. Drove reuse to cut duplication and improve reliability. - Enablement in a hub‑and‑spoke model: Partnered with specialized teams to define clean interfaces and reusable patterns. Provided documentation, playbooks, and support so spokes could build on the hub with confidence. - Quality and stewardship: Established sensible standards for definitions, documentation, access, and lineage. Introduced checks and monitoring to keep critical assets accurate and dependable. - Prioritization and delivery: Translated cross‑functional needs into scoped work, aligned stakeholders, and shipped predictable increments that mapped to measurable outcomes. Performance Motivation, Data Management and +18 skills

Senior Analytics Engineer
Zapier
December 2020 - May 2022
• Developed data transformation pipeline for revenue recognition to interface with Oracle Netsuite. • Supported org level metrics by developing data pipelines for financial marts. Performance Motivation, Morale and +5 skills

Data Architect
shiftkey
June 2020 - December 2020
helped me get this job I led the development and deployment of a cutting-edge data lake + warehouse on Azure, completely rethinking data accessibility and performance. By mentoring a team of two engineers, we created a collaborative and efficient work environment that resulted in increased productivity. Also, I prioritized data governance and security, ensuring that all practices were in line with industry standards. People Management, Team Motivation and +5 skills

Data Architect
Medical Mutual
February 2019 - May 2020
I led greenfield development of BI pipelines and ETL processes to analyze cohorts, providing valuable demographic and psychographic insights to boost wellness programs. I also owned the architecture and governance of backend production PostGres databases, ensuring data management was solid and compliant. By enhancing data accessibility and performance, I contributed to better decision-making and operational efficiency. People Management, Team Management and +4 skills

Data Architect
Jones Day
March 2012 - February 2019
Revamped data infrastructure at Jones Day by setting up a Lakehouse architecture with SSIS, SSAS, and Power BI, resulting in faster decision-making and improved data accessibility. Streamlined data processes, cutting decision-making time by 65% and enhancing data accessibility through advanced data management tools and techniques. Interpersonal Skills, Problem Solving and +2 skills
Education

Bryant College
Information Technology
1997 - 1999

DeVry Institute of Technology
Information Systems
1996 - 1997
11 Reviews
Overall Rating
5.0
Jay has helped Leland clients get into Wake Technical Community College
