Jay F.

Jay Floyd

5.0

(9)

Bryant College Logo

Studied at Bryant College

Zapier Logo

Hiring Manager at Zapier

Successful clients at

Available tomorrow at 2:00 PM UTC

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About Jay

A lot of high-performing tech professionals are doing good work, but it’s taking more out of them than they want to admit. That’s usually where I come in. I’m Jay Floyd, a leadership coach and former Data Engineering Manager at Zapier with 15+ years across data engineering, analytics engineering, data platforms, governance, and technical leadership. I’ve managed technical teams, coached engineers and managers, and worked across Legal, Finance, Product, Engineering, and leadership spaces where the pressure was real and the answers weren’t always obvious. So when I coach, I’m not coming at it from theory. I know what it feels like to be the person people count on. The one who can figure it out. The one who gets handed the messy thing because everybody assumes you’ll find a way. That ability can take you far. It can also start taking too much from you. The people I work with usually aren’t failing. They’re capable, responsible, and serious about the work. They care about doing a good job. They care about leading well. But something in the way they’re operating has started creating too much drag. Maybe they’re second-guessing more than usual. Maybe feedback is hitting harder than it used to. Maybe they’re carrying too much pressure into conversations. Maybe they’re growing into leadership and trying not to become some fake version of themselves in the process. I help people slow down enough to see what’s actually happening. Where is the friction coming from? Where are they overworking? Where are they communicating from pressure instead of clarity? Where are they trying to lead in a way that doesn’t really fit how they’re built? My coaching is direct, practical, and honest. I’m not here to hype you up for an hour and send you back into the same cycle. I’m here to help you understand the pattern, clean up the design, and build a way of leading that feels steadier, clearer, and more sustainable. You may not need to work harder. You may just need a cleaner way to lead. That’s the work I care about: helping strong people communicate more clearly, trust themselves more deeply, and succeed without losing so much of themselves in the process.

Why do I coach?

I coach because I know what it feels like to look like you’re doing fine while carrying way more than people know. I’ve been that person. The one who could figure things out. Adapt fast. Take the pressure. Solve the problem. Keep moving. Make it look like it wasn’t taking much out of me. And for a while, that worked. It helped me build a career. It helped me lead teams. It helped me survive rooms I wasn’t always prepared for. It helped me become somebody people could count on. But eventually I had to be honest with myself. Just because I could carry it didn’t mean I was carrying it the right way. That’s a big part of why I coach. A lot of the people I work with aren’t failing. They’re smart. They care. They’re doing good work. They’re trying to lead well. But the way they’re operating is starting to cost too much. More second-guessing than they want to admit. More pressure in conversations than people can see. More stress around feedback, decisions, conflict, or being trusted in a bigger role. I care about that space because I’ve lived in it. Coaching, to me, is not about turning somebody into a polished corporate version of themselves. I don’t believe people need to become less like themselves in order to grow. Most of the time, they need to understand what’s actually happening. They need to see the pattern. They need to separate real feedback from noise. They need to know where they’re overworking, overthinking, or trying to lead from a version of themselves that doesn’t quite fit. That’s the work I care about. Helping strong people stop brute-forcing their way through growth. Helping them communicate more clearly. Helping them trust themselves again. Helping them build a way of leading that has more calm, more honesty, and less drag. That’s why I coach.

Work Experience

Zapier Logo

Manager, Data Engineering

Zapier

July 2023 - April 2026

Hiring Manager

Led data engineering, analytics engineering, data platform, and reliability work across multiple teams supporting Zapier’s internal data ecosystem. Managed a mixed technical team across Data Engineering, Analytics Engineering, Platform Engineering, and SRE functions, with direct reports ranging from junior engineers to staff-level contributors. Led teams responsible for core data platform reliability, analytics enablement, governance, and infrastructure modernization across a high-growth, automation-focused technology company. Helped drive Zapier’s migration from Redshift to Databricks, partnering across engineering, analytics, and business stakeholders to support a more scalable data platform foundation. Led and shaped data governance strategy in partnership with Legal, Finance, Product, Engineering, and executive stakeholders, including leadership of Zapier’s Data Governance Council. Negotiated and supported strategic vendor work tied to the Databricks platform, balancing technical requirements, business needs, and long-term platform direction. Coached engineers and analytics professionals through technical growth, role transitions, communication challenges, and leadership development. Served as a cross-functional translator between technical teams and business stakeholders, helping clarify priorities, reduce ambiguity, and improve trust in data systems. Led AI transformation work within the Data organization, including practical adoption of AI-assisted workflows to improve communication, documentation, governance support, and delivery-cycle analysis. Built team operating practices that improved clarity, accountability, and collaboration across distributed technical teams. Advanced from senior individual contributor into people leadership, eventually managing multiple teams and broader data-platform responsibilities.

Mento Logo

Life and Career Coach

Mento

May 2022 - Present

I coach high-potential professionals in tech to build unshakable confidence—not by ignoring their story, but by owning it. Instead of performing past our pain, we work from it—turning lived experience into leadership advantage. Using strengths-based coaching rooted in the Rare Stack™ framework, I help clients identify what makes them unmistakable and design strategies that fit how they’re actually wired. My coaching isn’t about becoming someone new—it’s about remembering who you’ve been the whole time and building around that truth. Through 1:1 coaching, group cohorts, and community content, I help people move from self-doubt to self-alignment. Together, we don’t just chase success—we define it from the inside out. Performance Motivation, Interpersonal Skills and +1 skill

Zapier Logo

Manager, Data Enablement

Zapier

May 2022 - July 2023

I led a team of four Analytics Engineers. We owned the central data pipelines and shared assets that powered analysis and decision making across the company. As the hub in a hub‑and‑spoke model, we enabled specialized teams to move faster on trusted, well‑modeled data. I set a clear delivery cadence, coached by strengths, and kept priorities tied to business outcomes. Key contributions - Team leadership and coaching: Developed Analytics Engineers through clear expectations, focused 1:1s, and practical feedback. Removed blockers quickly and kept collaboration tight across partners. - Central data foundation: Designed, built, and maintained shared pipelines and canonical datasets that served core business domains. Drove reuse to cut duplication and improve reliability. - Enablement in a hub‑and‑spoke model: Partnered with specialized teams to define clean interfaces and reusable patterns. Provided documentation, playbooks, and support so spokes could build on the hub with confidence. - Quality and stewardship: Established sensible standards for definitions, documentation, access, and lineage. Introduced checks and monitoring to keep critical assets accurate and dependable. - Prioritization and delivery: Translated cross‑functional needs into scoped work, aligned stakeholders, and shipped predictable increments that mapped to measurable outcomes. Performance Motivation, Data Management and +18 skills

Zapier Logo

Senior Analytics Engineer

Zapier

December 2020 - May 2022

• Developed data transformation pipeline for revenue recognition to interface with Oracle Netsuite. • Supported org level metrics by developing data pipelines for financial marts. Performance Motivation, Morale and +5 skills

shiftkey Logo

Data Architect

shiftkey

June 2020 - December 2020

helped me get this job I led the development and deployment of a cutting-edge data lake + warehouse on Azure, completely rethinking data accessibility and performance. By mentoring a team of two engineers, we created a collaborative and efficient work environment that resulted in increased productivity. Also, I prioritized data governance and security, ensuring that all practices were in line with industry standards. People Management, Team Motivation and +5 skills

Medical Mutual Logo

Data Architect

Medical Mutual

February 2019 - May 2020

I led greenfield development of BI pipelines and ETL processes to analyze cohorts, providing valuable demographic and psychographic insights to boost wellness programs. I also owned the architecture and governance of backend production PostGres databases, ensuring data management was solid and compliant. By enhancing data accessibility and performance, I contributed to better decision-making and operational efficiency. People Management, Team Management and +4 skills

Jones Day Logo

Data Architect

Jones Day

March 2012 - February 2019

Revamped data infrastructure at Jones Day by setting up a Lakehouse architecture with SSIS, SSAS, and Power BI, resulting in faster decision-making and improved data accessibility. Streamlined data processes, cutting decision-making time by 65% and enhancing data accessibility through advanced data management tools and techniques. Interpersonal Skills, Problem Solving and +2 skills

Education

Bryant College Logo

Bryant College

Information Technology

1997 - 1999

DeVry Institute of Technology Logo

DeVry Institute of Technology

Information Systems

1996 - 1997

9 Reviews

Overall Rating

5.0


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Jay F.

Jay F.

5.0

 
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