
James Lemoine
Design Your Career with a Former JPMorgan Executive Director's Insight
Studied at Pratt Institute
Hiring Manager at JPMorgan Chase & Co.
Successful clients at



Available Wednesday
Starting at 3:00 PM UTC
Questions? Start chatting with this coach before you get started.
James's Offerings
Custom hourly · $55/hr
Get help with Design Thinking, Interview Prep, and .
James’s Design Qualifications
Experience level: Manager
10+ people coached for Design
James has helped clients get into these companies:
Welcome to my profile! With over a decade of experience in UX and product design, I've had the privilege of leading design strategies at top firms like JPMorgan Chase and Morgan Stanley. My journey has equipped me with the skills to help clients understand and enhance their financial and product experiences. I've successfully coached 18 individuals, guiding them to elevate their design skills and achieve their career goals in the competitive design industry. Whether you're looking to refine your portfolio, master UX principles, or navigate the design job market, I'm here to help. Let's connect and craft a personalized plan to advance your design career!
James can help with:
Design Thinking
Interview Prep
Promotion Strategy
Prototyping
Resume Review
User Experience Design
User Interface Design
Visual Design
Wireframing
About James
I was an experience design practitioner for 10+ years, creating systems and platforms for startups, accounting firms, sports leagues, and financial services companies. My background in art history and my visual thinking capabilities helped me structure and tell effective stories around digital experiences, their users, and their goals to stakeholders and senior leaders, culminating in an Executive Directorship at JPMorganChase. Now I'm looking to help others on their design paths as they cultivate their design eyes and voices. I can help you work on a case study, improve your design portfolio, practice a design presentation, work through a complicated experience design problem, or be a listening ear to your professional self. I can also help you navigate a career transition, whether it be going from individual contributor to management, or from design to another discipline, or if you're exiting design and need reassurance.
Why do I coach?
I coach because I want to help others make the most of their talents and skills in their professional setting, and help them see that the tools they need to succeed are very much within reach. I greatly benefitted from coaches and mentors in the past and they pushed me to new heights in my design career, and now I want to pay it forward so others can thrive.
Work Experience

Executive Director, Product Design Director, Card Services
JPMorgan Chase & Co.
December 2023 - April 2026
Hiring Manager
Product & experience design strategy for co-brand consumer and business card portfolio and enterprise platforms for credit card product lifecycle management

Product Design VP
JPMorgan Chase & Co.
May 2023 - December 2023

Product Design VP
JPMorgan Chase & Co.
May 2021 - May 2023
Helping Chase customers understand their financial picture, evaluate the health of their investments, understand their net worth, and improve their debt Portfolio includes*: Wealth Plan Hub, Chase Snapshot, Net Worth *Limited to in-production features.

Senior UX Designer
Morgan Stanley
May 2017 - February 2019
Led design strategy and execution for select cash management and lending products, including: Home Lending, Debit Cards, Bill Pay Concierge, and eAuthorizations for Wires and Transfers. Supported re-design of Goals Planning System for financial advisors and their extended teams
UX Designer
Vernalis Capital
July 2016 - February 2017
Designed enterprise applications for human capital management, tax documentation, intranet, and immigration services. Led discovery, research, and documentation tasks. Produced competitive analyses, content audits, site maps, functionality catalogs, proof of concept artifacts, wireframes, prototypes, and software requirement specifications Clients: Ernst and Young, Deloitte, National Football League, and Major League Baseball.
UX/UI Designer
Black Lapel
October 2015 - July 2016
Owned B2C (responsive web) and internal tooling experiences. Designed version 1.0 of customer-facing event management system for wedding parties. Redesigned premium collection experience, leading to 600% online revenue increase. Introduced standard operating procedure documentation for the Design and Development Teams
James was also given offers to work at

American Express
Education

Pratt Institute
Master of Science (MS), Information Science

City University of New York
Bachelor of Arts (BA), Studio Art and Art History
James was also personally admitted to
CUNY Graduate Center
13 Reviews
Overall Rating
4.9
James has helped clients get into these companies: