James Lemoine

Pratt Institute
JPMorgan Chase & Co.
Successful clients at

Available Wednesday

Starting at 3:00 PM UTC

Questions?

You can start chatting with James before you get started.

I was an experience design practitioner for 10+ years, creating systems and platforms for startups, accounting firms, sports leagues, and financial services companies. My background in art history and my visual thinking capabilities helped me structure and tell effective stories around digital experiences, their users, and their goals to stakeholders and senior leaders, culminating in an Executive Directorship at JPMorganChase. Now I'm looking to help others on their design paths as they cultivate their design eyes and voices. I can help you work on a case study, improve your design portfolio, practice a design presentation, work through a complicated experience design problem, or be a listening ear to your professional self. I can also help you navigate a career transition, whether it be going from individual contributor to management, or from design to another discipline, or if you're exiting design and need reassurance.

Work with James

Select a category that you're looking for help in.

Design

Protected by the Leland Experience Guarantee

Why do I coach?

I coach because I want to help others make the most of their talents and skills in their professional setting, and help them see that the tools they need to succeed are very much within reach. I greatly benefitted from coaches and mentors in the past and they pushed me to new heights in my design career, and now I want to pay it forward so others can thrive.

Work Experience

Executive Director, Product Design Director, Card Services

JPMorgan Chase & Co.

December 2023 - April 2026

Hiring Manager

Product & experience design strategy for co-brand consumer and business card portfolio and enterprise platforms for credit card product lifecycle management

Product Design VP

JPMorgan Chase & Co.

May 2023 - December 2023

Product Design VP

JPMorgan Chase & Co.

May 2021 - May 2023

Helping Chase customers understand their financial picture, evaluate the health of their investments, understand their net worth, and improve their debt Portfolio includes*: Wealth Plan Hub, Chase Snapshot, Net Worth *Limited to in-production features.

Senior UX Designer

Morgan Stanley

May 2017 - February 2019

Led design strategy and execution for select cash management and lending products, including: Home Lending, Debit Cards, Bill Pay Concierge, and eAuthorizations for Wires and Transfers. Supported re-design of Goals Planning System for financial advisors and their extended teams

UX Designer

Vernalis Capital

July 2016 - February 2017

Designed enterprise applications for human capital management, tax documentation, intranet, and immigration services. Led discovery, research, and documentation tasks. Produced competitive analyses, content audits, site maps, functionality catalogs, proof of concept artifacts, wireframes, prototypes, and software requirement specifications Clients: Ernst and Young, Deloitte, National Football League, and Major League Baseball.

UX/UI Designer

Black Lapel

October 2015 - July 2016

Owned B2C (responsive web) and internal tooling experiences. Designed version 1.0 of customer-facing event management system for wedding parties. Redesigned premium collection experience, leading to 600% online revenue increase. Introduced standard operating procedure documentation for the Design and Development Teams

James was also given offers to work at