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George M.

George Markos

Director | Customer Success for Career Growth

George Washington University Logo

Studied at George Washington University

Whimsical Logo

Hiring Manager at Whimsical

Questions? Start chatting with this coach before you get started.

George's Offerings

Custom hourly · $79/hr

Get help with AI Automation, Cover Letters, and .

George’s Customer Success Qualifications

Experience level: Director

Welcome to my profile! With over 7 years of experience in customer success, I've held leadership roles at top companies like Fidelity Investments, Ditto, and Maze, where I honed my skills in account planning and cross-functional team leadership. My journey from an Enterprise Customer Success Manager at InVision to Director of Customer Success at Fidelity has equipped me with the insights needed to help others excel in this field. I've successfully coached 5 individuals, guiding them to achieve their career goals in customer success. If you're looking to advance your career in customer success, let's connect and create a tailored plan for your success!

George can help with:

AI Automation

Cover Letters

Customer Feedback Analysis

Customer Onboarding

Customer Relationship Management

Customer Retention

Customer Satisfaction

Customer Success Strategy

Interview Prep

LinkedIn Review

Promotion Strategy

Resume Review

Salary Negotiation

Skill Building

View all of George’s categories

Work Experience

Whimsical Logo

Customer success

Whimsical

July 2024 - Present

Hiring Manager

Account Planning, Cross-functional Team Leadership and +13 skills

Ditto Logo

Head of Customer Success

Ditto

April 2023 - July 2024

Hiring Manager

Account Planning, Cross-functional Team Leadership and +13 skills

Fidelity Investments Logo

Director of Customer Success

Fidelity Investments

May 2022 - April 2023

Admissions Committee

Account Planning, Cross-functional Team Leadership and +13 skills

Maze Logo

Manager, Customer Success

Maze

September 2019 - May 2022

Hiring Manager

Account Planning, Cross-functional Team Leadership and +13 skills

InVision Logo

Enterprise Customer Success Manager

InVision

June 2016 - September 2019

Interviewer

Account Planning, Cross-functional Team Leadership and +8 skills

Education

George Washington University Logo

George Washington University

Bachelor's degree, Sociology

George M.

George M.