Eugene W.

Eugene Woo

INSEAD MBA | Ex-Amazon & -Twitter | Succeed in Product Management

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Studied at INSEAD

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Works at Sona

Available Friday at 10:30 AM UTC

Questions? Start chatting with this coach before you get started.

Eugene's Coaching Offerings

Custom hourly · $100/hr

Get help with Behavioral Interview Prep, General Exploration, and .

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Eugene’s Product Management Qualifications

Experience level: Group Product Manager

With over a decade of experience in product management and analytics, I've had the privilege of leading innovative projects at top companies like Amazon, Carwow, and Twitter. As a Senior Product Manager, I've spearheaded machine learning and AI initiatives and new market expansion, driving needle-moving improvements in revenue, cost and operational efficiencies. Whether you're looking to break into product management or advance your career, I'm here to guide you with tailored strategies and insights.

Eugene can help with:

Behavioral Interview Prep

General Exploration

Skill Building

LinkedIn Review

Influence & Collaboration

Resume Review

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Work Experience

Sona Logo

Staff Product Manager for Expansion

Sona

August 2025 - Present

Interviewer

- First PM hire for expansion outside UK - Labour compliance + Localisation + GTM - Workflow automation (n8n, programmatic) - LLM-powered customer experiences

Carwow Logo

Senior Product Manager for ML & AI

Carwow

February 2024 - August 2025

Hiring Manager

- Carwow's first product hire for machine learning (ML) & AI - defined and implemented strategy & roadmap that align with the vision of the Executives and the Board, and hired our first ML product team to build the foundational capabilities - Worked closely with data scientists and software/ML engineers on methodology, technology & architecture, and with commercial, operations, legal and marketing to capture requirements and drive cross-functional roll-outs - Led the launch of Carwow’s first ML pricing model in Aug 2024 - Spearheaded an MVP utilising OCR and LLMs to automatically parse vehicle ownership documents post-sale, with expected incremental cost savings >£200K pa - Presented successful business case to the C-Suite, receiving approval to invest in Computer Vision capabilities Application Programming Interfaces (API), Machine Learning and +18 skills

Amazon Logo

Senior Product Manager (2020-2024) & Business Intelligence Engineer (2018-2020)

Amazon

May 2018 - February 2024

Interviewer

Summary of 6 years at Amazon spanning multiple functions and 2 countries (UK, Singapore): - Drove data-driven inventory placement strategies across EU FBA to optimize proximity of goods to customers, collaborating with forecasting and placement teams; initiatives led to $136M in transport cost savings in 2023. - Launched Heavy & Bulky Appliances returns management in Amazon Marketplace EU, including the Grade & Resell program which used automated condition assessments to relist heavy & bulky items, delivering a $35M P&L uplift over 3 years. - Created an MVP LLM-powered chatbot, combined with humans in the loop, to proactively reduce customer returns of HB appliances - Delivered RSX, a near real-time warehouse return tracking interface that eliminated over 5,000 manual seller hours annually, improving operational transparency and responsiveness. - Implemented RandomForest model to detect customer fraud from returns, driving annualized £14.3MM in saved revenue - Led machine learning analyses in Amazon Fresh & Prime Now EU, including forecasting COVID’s impact on basket sizes, and optimizing delivery cost through webscraped data driving +725bps P&L impact. - Built end-to-end BI infrastructure from ETL / data ingestion pipelines to dashboards across Amazon Fresh, Kindle India, and other business lines, enabling data-driven decision-making for product, supply chain, and CX initiatives. Python, SQL and +18 skills

Cabana & Straw Logo

Founder

Cabana & Straw

August 2021 - August 2022

Hiring Manager

- Oversaw growth & channel strategy, product development, sales, and marketing; grew revenue +26% to $1.1MM within 3 months of purchase; discontinued operations after a year due to declining return on ad spend post-iOS14 changes - Managed conversion funnel optimisation, feature roadmap, and site maintenance; hired and managed remote teams for email marketing, paid social, organic social, and customer service Start-up Leadership, Retail and +12 skills

Publicis Sapient Logo

Associate Director, Data Science & Analytics JAPAC

Publicis Sapient

June 2017 - May 2018

Interviewer

- Regional lead for identifying growth opportunities and partnerships in data science and analytics - Owned and implemented analytics strategy for major JAPAC-based clients in FMCG, Automotive, and Airlines – conducted workshops, CX blueprinting & gap analysis, and custom site & app tagging Machine Learning, Google Analytics and +7 skills

Twitter Logo

Manager, Customer Insights & Analytics APAC

Twitter

June 2015 - November 2016

Interviewer

- Oversaw thought-leadership projects showcasing Twitter advertising products and audience - competitive video survey, biometric eye-tracking, ethnographic interviews - Created first-in-region optimization framework for Mobile App Install campaigns using Machine Learning, resulting in large test campaign with a major ride-sharing advertiser

Xaxis Asia Pacific Logo

Senior Manager, Analytics & Operations APAC

Xaxis Asia Pacific

December 2012 - May 2015

Hiring Manager

- Managed a team of 2 for digital advertising campaign analytics for 7 APAC markets, utilising conversion attribution models to optimize clients’ media spends leading to retention of major financial client - Awards: Asian Marketing Effectiveness & Strategy Awards 2014 (Silver - Data & Analytics Category); Marketing Excellence Awards 2014 (Silver - Excellence in Data-Driven Marketing)

Education

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INSEAD

Master of Business Administration (MBA), Finance, Marketing

Eugene W.

Eugene W.

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