Chad Baucom
Product Management & Career Coach
Studied at Brigham Young University
Hiring Manager at Gabb Wireless
Available today at 4:00 PM UTC
Questions? Start chatting with this coach before you get started.
Chad's Offerings
Custom hourly · $100/hr
Get help with AI Fundamentals, Execution, and .
Chad’s Product Management Qualifications
Coaches professionally
Experience level: Director of Product
Product leader with 10+ years of experience leading complex, multi-persona platforms across hardware-software ecosystems and AI-powered workflows. Proven track record owning end-to-end product strategy, portfolio prioritization, and delivery for high-trust B2B and consumer platforms serving hundreds of thousands of users. Deep experience building AI-powered product features, including leading development of Gabb’s first AI assistant, a safety-first conversational experience similar to ChatGPT, but designed to be age-appropriate, engaging, and trusted by parents. Collaborative leader with strong partnerships across Engineering, Design, Marketing, Sales, Operations, Customer Support, HR, Legal, and Executive teams.
Chad can help with:
AI Fundamentals
Execution
Networking Strategy
Promotion Strategy
Prototyping with AI
Resume Review
Salary Negotiation
Strategy & Vision
About Chad
From Window Washing to AI-First Product Leadership. My career has been defined by a simple question: How do we build things that actually work, both for the user and the P&L? I’m a 3x Founder and former CPO with 10+ years of experience. I don't just "manage" products; I architect them. My background is an unconventional mix of Big Four consulting (PwC), scrappy entrepreneurship (Thinkative, Brude Synergy, Baucom's Windows), leading product at the growth stage (Gabb), and developing product at a Fortune 50 Company (Verizon). Why work with me? • I bridge the gap: I can talk Spec Sheets with Engineers, PRDs with Designers, and EBITDA with the Board. • I build for the future: I am currently focused on AI-First product development, utilizing machine learning and AI agents to create more intuitive, "lovable" user experiences. • I’ve been in the trenches: I’ve sold a services business and a retail brand, and co-founded a hardware startup while earning my MBA. Core Competencies: Product Roadmaps • AI Implementation • Business Development • People Management • FinTech & Wearables • Cross-Functional Leadership (UX/Eng/Sales/Support/Fulfillment)
Why do I coach?
I love it! I've always enjoyed coaching, even from a young age. When I was in Jr. High I started a basketball camp for Elementary School kids, because I wanted to teach them what I learned at the Rick Majerus Basketball Camp I had attended. I've had a lot of coaches and mentors in my life and I want to pay it forward. I've helped friends and family get into undergrad, grad school, and get jobs. I mentored for the Big Brothers Big Sisters Program in Los Angeles and I've coached several sports over my lifetime,
Work Experience
Director of Product
Gabb Wireless
August 2021 - Present
Hiring Manager
Led product strategy and execution across a multi-product portfolio including content, experiences, software, and companion app, serving hundreds of thousands of members in a high-trust, compliance-sensitive environment - Owned E2E platform strategy, roadmap, and portfolio prioritization for a multi-product business unit delivering tens of millions in ARR Led development of new content discovery and engagement experiences, partnering with Engineering, Design, and Content teams to meet quality, schedule, and governance requirements at scale - Featured on podcasts and at events representing Gabb’s business and mission - Defined multi-persona discovery experiences so a single, unified platform supports diverse content types and member needs consistently across surfaces - Scaled a cross-functional PM organization, coaching team members and driving alignment across application and platform teams - Managed roadmap tradeoffs across competing initiatives, authoring strategy presentations and communicating direction clearly to leadership and cross-functional partners - Grew platform to 485K+ active members (~60% of company revenue), establishing product-market fit through creative discovery, experimentation, and data-informed execution
Product Manager
Verizon
June 2020 - August 2021
Owned roadmap and execution for an enterprise-scale B2C platform with complex ecosystem integrations across content, digital, retail, and operations channels - Ran a nine-figure portfolio, owning strategy, roadmap, and delivery across multiple member and internal personas at enterprise scale - Grew ARR by hundreds of millions: platform volume +197%, revenue +92%, margin +43% YoY through experimentation, creative execution, and cross-functional alignment - Led 30+ cross-functional initiatives to reduce member friction across digital, retail, and support channels, balancing growth, reliability, and trust at scale
Co-Founder, CPO
Thinkative
March 2019 - April 2020
Founded and led product strategy from discovery through launch - Conducted 200+ member interviews to identify product-market fit and validate demand, building deep audience understanding from the ground up - Owned go-to-market, finance, and vendor sourcing for a consumer hardware product - Generated pre-launch pre-orders and secured $15K+ in competitive venture funding
Senior Associate
PwC
July 2014 - August 2018
- Spearheaded tax strategy for Fortune 500 companies, including Time Warner - Led and developed 15+ direct reports across complex, high-accountability engagements - Managed multiple concurrent workstreams with full ownership of scope, budget, timelines, and deliverables - Designed and implemented process improvements that reduced engagement effort by 20+ hours per team, driving operational efficiency at scale
Founder, CEO
Brude Synergy
December 2010 - December 2014
- Built and scaled a product-led business from inception to $500K+ in revenue Identified member pain points and launched new products, increasing revenue 1.5x - Expanded distribution through national retail partnerships and direct-to-consumer channels - Conducted market research that drove a strategic shift from distributor to vertically integrated retailer
Chad was also given offers to work at
The Church of Jesus Christ of Latter-Day Saints
Dell
Education
Brigham Young University
MBA, Business Administration
2018 - 2020
University of Utah
MAcc, Accounting
2013 - 2013
University of Utah
Bachelor's Degree, Accounting
2006 - 2012
Chad was also personally admitted to
Brigham Young University