Leadership Coaching, Events, and Resources

I help make leaders great. I bring my leadership development skills and decades of experience from the tech industry to help those in leadership roles mobilize change in their organizations. I work 1:1 with talented managers and senior ICs who want to strengthen their leadership muscle. Leaders who feel stuck, are struggling to find their purpose, or have work/life balance issues can benefit by working with me. I also work with companies, am available for short- and long-term contracts, and relish working with intact teams.

As a certified professional coach (ACC) I derive joy from deeply connecting with individuals and helping them thrive professionally. I have 10 years of experience in people management, program management and management consulting. I have worked with people from dozens of different countries. My most recent corporate role was leading a team of over 100 in the Live Operations department at Glovo, a tech company based in Barcelona specializing in food delivery. My team was responsible for ensuring problem-solving for our customers, couriers, and partners (restaurants & stores) in Georgia and Armenia. My favorite aspects of the job were people management and coaching. In parallel, I taught Change Management at the #1 business school in Georgia and I loved it. Before Glovo I spent 4 years at Amazon between Seattle and London. As a go-to-market manager, I successfully launched Amazon's over 50 new devices with European retailers. I brought structure to a hectic launch preparation process and promoted accountability among team members. I managed stakeholders with conflicting interests to get them to focus on common goals and achieve them together. I also facilitated Customer Obsession 101 trainings to reinforce Amazon UK’s customer-centric culture and I loved it! I hold an MBA degree from Georgetown University, where I graduated in the top 8% of my class on a Fulbright scholarship. Before pursuing my MBA, I worked for nearly five years in management consulting where I honed my analytical, quick learning and presentation skills.

Leadership today demands more than strategy and execution—it requires emotional intelligence, self-awareness, and the ability to navigate complexity with clarity and courage. As a psychologist and executive coach, I bring over two decades of experience helping leaders deepen their impact by aligning who they are with how they lead. Whether you're stepping into greater responsibility, navigating a difficult team dynamic, or simply ready to grow into the next version of yourself, I help you pause, reflect, and move forward with intentionality. My approach combines candor with compassion, drawing out the insights and mindsets that help you thrive, not just perform. What sets me apart is my ability to see both the system you're operating in and the story you're telling yourself about it. I help you identify the blind spots that might be holding you back—whether it’s a conflict you’re avoiding, a pattern you’re stuck in, or a risk you need to take. My clients often tell me they feel deeply seen, respected, and challenged in our work. They leave with more clarity, confidence, and tools to lead with integrity. I've written dozens of articles about coaching, and my book, Stumbling Towards Inclusion: Finding Grace in Imperfect Leadership (2024) has helped thousands of people overcome their stumbling blocks. If you're ready to invest in your own leadership growth, I'm here to be your partner in that journey. A final note: Why am I on Leland? I'm at a point in my career where I'd like to give MORE back. I've grown so much as a coach and facilitator, and I want to help as many people as I can. Leland gives me access to a much wider range of clients, for shorter periods of time. Coaching can be prohibitively expensive, and I am happy to be part of community that makes coaching more accessible. My private practice outside of Leland is designed for longer term, deeper immersive experiences with clients.

Natasha’s approach combines psychological knowledge, breadth of experience, and compassionate curiosity to facilitate direct, inward examination of your strengths and challenges with new perspectives and increased self- awareness. She will be both empathetic and challenge you to hold yourself accountable for delivering impact that is aligned with your values. Natasha has worked with clients across sectors and continents on leadership, organizational effectiveness, and workplace mental health. She has led teams, driven growth and impact in early-stage nonprofits, and has personally navigated multiple career changes. Natasha knows what it is like to navigate the evolving world of work and the varied demands of leadership. ~5 years at McKinsey & Co. advising private, public, and social sector clients on strategy and organizational health Former ghSMART Senior Principal (C- suite talent evaluation, new leadership onboarding, and executive coaching) Founding leader in two, million dollar national nonprofit organizations, committed to social impact and equity Licensed psychotherapist who brings this expertise to coaching and advising leaders Trained as a designer with experience teaching design thinking and coaching artists & designers Expert in creating sustainable workplace cultures Published in the Harvard Business Review and ThriveGlobal Spoken with audiences at Culture Amp, the Financial Times, and the National Human Resources Association Learn more at www.colibriworks.com

I'm an experienced leadership coach with over 2,500 coaching hours and a rich background in leadership development, I specialize in transforming self-awareness into actionable leadership behaviors. As an ICF PCC certified coach, I've partnered with leaders and multicultural teams to navigate conflict, change, and high-stakes decisions effectively. My experience spans global teams and major tech environments, where I've empowered hundreds of individuals to enhance their emotional intelligence, decision-making, and leadership presence. Whether you're a first-time manager or a senior professional, I'm here to support your journey towards sustainable high performance. Let's connect and unlock your leadership potential together!

I don’t coach from the sidelines. I coach from the seat. With 20+ years leading product teams at Amazon, Box, Iterable, and Apollo.io, I’ve lived through the hypergrowth, the AI shifts, and high-stakes executive decisioning. I’m a UC Berkeley (BECI) Certified Executive Coach and a Gallup Certified CliftonStrengths Coach, but my real methodology was forged while building organizations from $42M to $225M+ ARR. My Philosophy: Kind but Tough. Most leaders think they have to choose between empathy and accountability. That is a myth that kills performance. I help you integrate a Radical Heart with a Relentless Edge. Kindness is the clarity to tell the truth when everything is chaos. Toughness is the conviction to hold the standard for the outcomes that matter. The Approach: I don’t deal in leadership platitudes. Using Gallup Strengths-based frameworks, we decode how you are specifically wired to lead so you can stop chasing an archetype and start operating from your Irreplaceable Human Edge: Discernment, Empathy, Presence, and Imagination. Who I work with: Product, Engineering, Design leaders navigating career inflection points, AI transformation, scale-up friction, or other critical moments where you need a sounding board and thought partner. I'm also passionate about working with Women-in-Tech and Underestimated Leaders across all disciplines. If you want a coach who is kind enough to tell you the truth and tough enough to walk through it with you, let’s talk.

The jump from high performer to people manager is one of the least-prepared-for transitions in someone's career. I coach Millennial and Gen Z leaders at all points in their leadership arc, from new managers finding their footing to senior leaders who want sharper self-awareness and a clearer read on how they're showing up to their teams. My background is in People and HR leadership across high-growth companies, which means I understand the organizational dynamics at play alongside the personal ones. I've built leadership development programs, run performance processes, coached leaders on delivering difficult feedback, and worked alongside the executives whose expectations you're now being held to. I'm an ICF-certified coach (ACC), Hogan-certified practitioner, and NYU Stern MBA. I coach the way I'd want to be coached: direct, honest, and grounded in your actual situation.

Leadership coaching for new and rising leaders who are strong on paper and stretched in reality: first time leading leaders, a bigger scope, a team that includes AI, or a pace that has quietly stopped being sustainable. I am an ICF Professional Certified Coach (PCC) and Certified Co-Active Coach (CPCC) with nearly 20 years inside Amazon, IBM, and Ogilvy, most recently as a Senior Manager of Product at Amazon, where I led cross-functional teams, hired and promoted at a high bar, and coached new managers into leaders. We work on the two things that decide whether a leader scales: clarity about what only you can do, and the system that protects your attention for it. That includes delegation as a leadership skill, including what to hand to AI agents and what must stay human; executive communication and presence; decisions you will not need to walk back; and the inner critic that turns ambition into overdrive. Ambition Without Burnout is the frame for all of it. Rated 5.0 across 36 reviews; one client was promoted to Director within the year. Leland AI Builder Level 4 certified.

Welcome to my profile! I’m Joyce Heckman, a leadership coach with a background as a human resources executive. Over the years, I’ve worked in the global financial services and public utility industries—leading initiatives that supported thousands of employees and strengthened organizational culture. I have experience in Human Resources consulting focusing on healthcare, pharmaceutical, and energy. I have Higher Education experience as well. Today, I work with leaders and individual contributors to help them find solutions that empower them to reach their goals with confidence and clarity. Let's work together to elevate your leadership skills and achieve your career aspirations. Reach out to start your journey today!

I've spent 20+ years building and leading product organizations at Yahoo, AOL, and high-growth startups including Hightail (CPO), FutureAdvisor (Head of Product, acq. by BlackRock), and Lyra Health (Head of Product). At Lyra, I built the product org serving 20M+ people across 300+ enterprise clients; at Hightail, I led the pivot from legacy file-sharing to the collaboration platform that became the foundation for its OpenText acquisition. Deep experience leading AI/ML product strategy, 0-to-1 product development, cross-functional team building, and scaling through growth. Since 2020, I've coached 100+ product and design leaders globally — from first-time leaders to seasoned CPOs — on AI integration, product vision, stakeholder management, and organizational scaling. I also build and ship AI-powered products using Claude Code and LLMs to stay hands-on with the tools I recommend to clients.