SVP Operations & Sales

Family-owned auto retail group. Held P&L accountability across sales, F&I, fixed operations, marketing, HR, M&A, technology, and vendor management. Partnered with Owner, CFO, and COO to drive group-wide performance. Architected the operating model that scaled the group from 6 rooftops to 14 and delivered the 2021 sale to AutoNation for $550M. • Scaled group revenue from $50M to $250M over 7.5 years (5x growth, ~23% CAGR), culminating in the $550M exit to AutoNation in 2021. • Grew monthly sales volume from ~350 units across 6 stores to ~1,000 units across 14 stores while simultaneously lifting per-store throughput. • More than doubled average gross profit per deal from $2,500 to $5,500 round trip across the group (front-end plus F&I combined), driving sales gross from ~$10.5M/year to ~$66M/year. • Doubled F&I performance per retail unit, the single largest margin lever in auto retail economics and a primary driver of the group's valuation at exit. • Cut group-wide turnover from 80% (industry default) to 25% across 250 employees by rebuilding operational workflows across every department with deterministic automation, removing manual administrative burden, and freeing staff to focus on revenue-driving activity. Morale and compensation improved alongside. • Led fixed operations turnaround across service, parts, and body shop through the same process-automation approach applied to sales and F&I. • Integrated every acquisition onto the operating model without losing store leadership continuity. • Reported to the Owner, CFO, and COO. Functioned as the group's operating partner day-to-day across sales, F&I, fixed operations, marketing, HR, M&A, and technology.