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Seth H.

Seth Hays

AI is No Longer Optional. Your Coach Gets You Ready Now.

  • Idaho State University Logo

    Idaho State University

  • Amazon Logo

    Amazon

Available Wednesday

Starting at 6:00 PM UTC

Questions?

You can start chatting with Seth before you get started.

Work with Seth

About

My journey into technology began with an Apple IIe and a collection of text-based video games—because nothing says “cutting-edge entertainment” quite like reading, “You are standing in a dark room,” and typing GO NORTH. One of my earliest professional adventures came when I was asked to fix the network connecting downtown Sacramento CA’s parking garages. There was just one small problem: I had no idea what a Cat 5 cable was. Nevertheless, after three hours of inspired guessing, strategic plugging and unplugging, and what may have been an accidental act of genius, the network worked. Twenty Six years later, I have absolutely no idea what I did. One wife, Eight kids, a dog, and three college degrees later, I now manage global development teams comprising more than 800 engineers at Amazon. I’ve also jumped with both feet into the deep end of artificial intelligence, creating my own product, AirPrompter. From text adventures on an Apple IIe to leading engineers around the world and building with AI, my career has been powered by curiosity, persistence, and the firm belief that if you keep experimenting long enough, something remarkable—or at least operational—will eventually happen.

Seth’s AI for Product Development Qualifications

Experience level: Executive

If AI feels like a chaotic side quest, I can help you turn it into a repeatable growth system. I’m a business coach with 26 years in software engineering, including 12 years managing engineering teams and 7 years managing managers, and I lead a massive developer-platform organization at Amazon serving 42 product teams and 800+ engineers. That’s not just theory, I’ve spent years making complex systems faster, safer, and cheaper at scale. I specialize in helping leaders adopt AI for productivity, product development, and growth without adding operational noise. For productivity, I redesign workflows around AI automation, reporting, and knowledge capture so teams spend less time on repetitive work and more on execution. In product development, I apply AI to accelerate discovery, planning, and execution while keeping strong quality gates in place—so you get speed without “AI-gone-wrong” surprises. In growth, I connect AI directly to commercial outcomes: lead quality, campaign experimentation, retention signals, and planning cadence—always tied to owners, KPIs, and business impact. The numbers back the approach: I’ve led large infrastructure transformations that cut build times by up to 48% (P90), and compressed migration efforts from years into months without sacrificing reliability (defect rates held at .001%). In short, I coach with the unusual combo of technical depth and business pragmatism: I understand both the model and the machinery behind it. If you want AI that earns trust, saves time, and drives real growth, I can help you get there—without the hype and with measurable results.

Seth can help with:

AI Automation

Why do I coach?

Why do I coach? Apparently, I’m incapable of standing on the sidelines without trying to help. I’ve been a university professor, financial advisor, public speaker, and engineer coach at Amazon—all roles built around helping people learn, grow, and make better decisions. But my most demanding leadership experience has probably come from raising eight kids. That has required advanced skills in negotiation, conflict resolution, resource allocation, and explaining—repeatedly—why everyone cannot sit in the front seat. I’ve also coached soccer, football, wrestling, basketball, and swimming. At this point, if someone adds a ball, a whistle, or a body of water, I’ll probably try to coach it. But the real reason I coach is simple: I love being part of other people’s stories. Few things are more rewarding than helping someone recognize their potential, move past what is holding them back, and turn an aspiration into something real. I don’t need to be the hero of the story. I genuinely enjoy being the person in the corner offering encouragement, perspective, and the occasional well-timed push. Watching someone succeed—especially when they once doubted they could—is one of the greatest rewards in life. That’s why I coach: because helping people become the person they aspire to be never gets old. And after eight kids, hundreds of engineers, and nearly every youth sport invented, I’ve had plenty of practice.

Work Experience

Amazon Logo

Software Development Manager

Amazon

January 2022 - Present

Lead Kindle’s developer platforms, distributed build systems, and global infrastructure supporting 800+ developers and 24,000+ builds per day across North America, India, China, and Western Europe. Highlights: • Directed multi-million-dollar infrastructure portfolio spanning remote execution, build caching, artifact storage, dependency graph architecture, and physical build farms. • Delivered 70% faster builds through multi-platform build contract redesign. • Cut compute spend 80% by migrating macOS/iOS fleet to Apple Silicon. • Unified three fragmented release pipelines into a single global system. • Operated at 99.9999% availability, driving infra error rate down to 0.06%. • Led three global teams (Seattle, Chennai, Madrid) with 11 direct reports and influence across 800+ developers. • Hired and developed senior ICs (L6/L7), mentored principal engineers, and helped define multi-org technical strategy. • Influenced senior leadership across multiple verticals—supporting the creation of Amazon’s central C++ organization.

Amazon Logo

Senior Software Engineer

Amazon

January 2019 - January 2022

Assigned to work on engineering and architecture projects related to Alexa and Kindle devices.

Simplifile Logo

Data Engineer Team Lead

Simplifile

October 2013 - January 2019

• Led cross-functional team building TRID compliance platform under strict regulatory timelines. • Designed OCR microservice processing 500+ concurrent documents with zero downtime. • Modernized Java document APIs to raise test coverage to ~80% and reduce defects by ~30%. • Established engineering cadence that improved predictability, delivery, and quality.

Idaho National Laboratory Logo

Software Development Engineer

Idaho National Laboratory

July 2009 - August 2013

• Led R&D initiatives across cybersecurity, energy, and national security. • Rebuilt tcpflow in modern C++ with real-time packet streaming and forensic toolchain. • Developed IoT-style telemetry system computing dynamic-line ampacity for utilities. • Built secure Solr/Lucene-backed national-security portal with LDAP authentication. • Developed x86/C firmware forensics tools and modernized ImageJ into cloud-based analysis system.

Merrill Lynch Logo

Financial Planner

Merrill Lynch

December 2002 - December 2005

Financial Planner

Education

Idaho State University Logo

Idaho State University

B.S., Computer Science

2009 - 2011

Minor in Mathematics

Golden Gate University Logo

Golden Gate University

Masters, Financial planning

2003 - 2005

University of Nevada, Reno Logo

University of Nevada, Reno

B.S., Economics

2001 - 2003