Polly Lal
Massachusetts Institute of Technology
Freelance (Self employed)
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Hi, I'm Polly 👋🏽 I'm a product designer with a background in computer science and engineering from MIT, with over 10+ years of experience spanning both UX design and software engineering. Throughout my career, I've gathered valuable lessons and perspectives that I'm excited to share with other designers. Whether you're starting your design journey or looking to level up your skills, I'm here to help you navigate the field, develop your unique strengths, and create meaningful work that you'll be proud of! I'd love to meet and hear more about you! Book a call now 💪🏽
Work with Polly
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Work Experience
Lead UX Designer
Basil Tech
April 2023 - April 2024
Directed UX and designed gamification strategy for a nonprofit edtech platform; owned progression flows, achievement systems, and the gamification ecosystem. Built a scalable design system; led user research, facilitated design sprints, and mentored junior designers. Launched MVP in Dec 2023, achieving 36% user progression from home to dashboard in Q1 2024. User Experience (UX), Gamification and +4 skills
Mobile Product Designer
Shopmonkey
December 2021 - May 2022
Designed and shipped iOS and Android features for a B2B auto-shop management app serving 3,000+ shops. Drove consistency with the design system and brand in partnership with research, product, engineering, and marketing. User Experience Design (UED), Product Design and +3 skills
Product Designer
Freelance (Self employed)
November 2021 - Present
Define product vision and UX strategy with startups, nonprofits, and small businesses, aligning user needs and business goals. Lead design-thinking workshops to drive team alignment, ideation, and problem-solving. Design and develop responsive web and mobile flows in Figma and no-code tools to improve usability, engagement, and growth. User Experience (UX), Claude Design and +9 skills
UX Designer
Cisco
August 2019 - July 2020
Led end-to-end redesign of Webex Control Hub, addressing usability gaps and hardware upsell goals through user research, iterative prototyping, and beta testing, shipped to live users. User Experience (UX), User Experience Design (UED) and +2 skills
Front End Web Development Engineer
Cisco
October 2017 - May 2018
Built features for the Webex Teams Android app used by millions of users. Android Development, Front-End Development and +1 skill
UX/UI Designer
Cisco
September 2015 - July 2020
Co-led a QA dashboard redesign to streamline global device management for executives and engineers. User Experience (UX), User Experience Design (UED) and +1 skill
Education
Massachusetts Institute of Technology
Bachelor of Science (BS), Computer Science and Engineering