Peter McAvoy
Unlock Your Potential | High Performance Team Builder | Xoogler
The Queen's University Belfast
Ring
Successful clients at
Available tomorrow
Starting at 6:00 PM UTC
For coaching outside of the available hours, please enquire either here or via LinkedIn
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Work with Peter
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Starting at $7505h+ of coaching
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About
During my 19 years at Google, I managed 50+ individuals and was recogized as a top manager in my organisation multiple times. My direct reports appreciated my empathetic and authentic support, guidance and advice.
Peter also coaches for Sales Operations and Customer Success. View all.
Peter’s Career Coaching Qualifications
Experience level: Manager
60+ people coached for Career Coaching
Open to working with clients outside the U.S.
Welcome to my profile! With almost 19 years of experience at Google, I have built and led high-performing teams in Sales, Go-to-Market, and Customer Success Operations. I am passionate about partnering with Product & Engineering teams to develop great products and features. Throughout my career, I have worked directly and indirectly with small, medium, and large businesses, driving their online advertising strategy and managing sales teams. I have coached 75+ individuals in career development, helping them navigate their professional journeys and achieve their goals. Whether you're looking to advance in your current role, transition to a new industry, or develop leadership skills, I'm here to support you. Let's connect and discuss how I can help you reach your career aspirations.
Peter can help with:
Career Planning
Networking Strategy
Personal Branding
Professional Networking
Skill Building
Why do I coach?
I coach because I find fulfillment in helping other professionals develop and grow. I feel others can benefit from my experienced coaching.
Work Experience
Head of Customer Support - Ring Intercom
Ring
November 2024 - Present
Interviewer
I lead CS for Ring Intercom Globally.
Career Break
Personal
August 2023 - November 2024
Career break post Google to travel, spend time with Family and decompress.
Technical Support Manager
July 2018 - July 2023
Led a team of Search Technical Specialists troubleshooting highly technical issues for Google’s advertiser base, delivering on SLAs and ensuring strong collaboration with Partner teams. Acted as a senior point of escalation for Search for sales organisation. • Led revamp of top Customer Issue Process, resulting in improved alignment across functions and a 100% YoY increase in fixes to top advertiser issues making it to production. (2020 vs 2019) • Built and led the Business Operations group, delivering Weekly/Monthly/Quarterly performance reporting and improvement recommendations, resulting in both product and process improvements across multiple Google products and services. • Award Winner – won the Global Top Manager Award – Global Support, gTech in Q3 and Q4 20202 Cross-functional Team Leadership, Data Analysis and +7 skills
Go to Market Manager
January 2014 - July 2018
Responsible for defining and implementing Performance Advertising Strategy for Google's Small and Medium Business Sales Channel in EMEA, leading a team of Performance Advertising Product Specialists. Data Analysis, Problem Solving and +5 skills
Mobile Go To Market Specialist
April 2012 - December 2013
Data Analysis, Problem Solving and +6 skills
Various roles in Sales, Account Management & Sales Leadership
April 2005 - March 2012
Education
The Queen's University Belfast
BA Joint Hons French & Spanish, Foreign Languages and Literatures, General
1998 - 2002
5.0 average review
8 reviews
Overall rating
Peter has helped Leland clients get into Google
Peter also coaches for Sales Operations and Customer Success. View all.