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AI-based Customer Research and Insights with Synthetic Customers

AI-based Customer Research and Insights with Synthetic Customers

Offered by Paul O.

5.0

()

AI Business Growth Expert | Columbia MBA | 300+ Startups Guided

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Admissions Committee at Columbia Business School

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Works at University of Southern California

Description

Make better product and go-to-market decisions in days instead of weeks. I help startups and innovation teams build AI-based synthetic customer models that simulate how different customer segments are likely to think, evaluate, and respond to new products, messaging, pricing, and strategic decisions. Together, we'll develop synthetic customer personas grounded in real customer evidence and behavioral research, then use them to rapidly explore product concepts, identify likely objections, prioritize features, test positioning, and generate new hypotheses before investing in expensive development or research. This approach doesn't replace customer interviews, but makes them more effective. By identifying the high-value questions and testing assumptions beforehand, teams can also focus their live research. The result is faster learning and lower research costs. This work is particularly valuable for funded startups, corporate innovation teams, and product organizations that need to move quickly while reducing the risk of building the wrong thing.


What you'll get from this package


Additional details

Coaching delivered via live sessions and .

I have worked with hundreds of startups and many corporates. Teams bring me in for targeted work as well as to keep senior leadership focused on outcomes. I'll challenge the team and will also keep momentum going.

Refund Policy

Services included:

AI Strategy

AI Tools & Integration

AI Insights Dashboard

Predictive AI

AI Product Innovation


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Paul O.

Offered by Paul O.

Joined November 2025

5.0

AI Business Growth Expert | Columbia MBA | 300+ Startups Guided

With over two decades of experience in strategic growth and innovation, I specialize in leveraging AI to transform businesses. As the Incubator Director at the University of Southern California, I founded a highly-competitive startup accelerator, guiding over 250 companies across diverse industries like AI, SaaS, and healthtech to raise $350M+ and achieve significant market success. My role as a founder of multiple accelerator programs, including Hong Kong’s first funded startup accelerator, has equipped me with the skills to help businesses understand and improve their unit economics and market entry strategies. I also bring a wealth of knowledge from my time as a Senior Management Consultant at BearingPoint, where I advised Fortune 100 companies on tech strategy.

Coaches professionally

Experience level: Executive

$700

2h of coaching